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John P
Customer Reviews for Bob and Sons Automotive Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was fine. The problem is the Uhaul corporation! They messed up my reservation. Changed locations with no notice. Really put me in a tough spot. I feel they only worry about getting the order and not so much about following through.
Robert PThanks Ed!
APRIL RFriendly, good customer service, easy to work with. I would recommend this place to family and friend
DAOUDA NEd was very helpful and courteous
MOLLY Jnull
ALTTIEA JThe customer service guy was very very, very nice
VALERIE Bnull
NICOLE CThe customer service guy was very very, very nice
VALERIE BFriendly, good customer service, easy to work with. I would recommend this place to family and friend
DAOUDA NEd was very helpful and courteous
MOLLY JStaff was extremely helpful and courteous! They’re very through, keys were found that we didn’t see during our inspection of equipment. So one of the employees were so kind to call and leave a message for us. Thankfully they were t anyone’s keys thst unloaded the U-haul.
THERESA FEverything was ready for me when I arrived. Staff was great.
Candace HEd from Bob and Sons Automotive provided exceptional down-to-earth service as Uhaul representatives. I would highly recommend this outfit.
STEPHEN KEasy drop off.
Christopher VAll good friendly service
WILLIAM TI dealt with a guy named Ed he was amazing to deal with extremely helpful i would recommend this location to anyone that needs it!
Thomas AEd over at Bob and Sons was great to deal with. He explained everything very clearly and provided a nice, clean truck. I will certainly rent a U-haul from Ed again. Thank you.
RAYMOND FGreat service by the mag team promp service
BRUNILDA MRadio wasn’t working, but Ed was great to work with.
Michael M2nd time I rented a motorcycle trailer from Bob and Sons! Ed was very helpful and knowledgeable about the trailer. Would definitely recommend to everyone.
CLIGIEL PBob’s and Sons I have never used this business before. They were awesome. they are great people. Family owned business, very professional yet very friendly and down to earth Good people. I honestly thought I was gonna have a problem like a lot of other places, but everything went seamless. I was able to get the vehicle that I needed and get it fast .Its a great place to do business.
CHRIS FI very highly recommend using UHaul at Bob & Sons! They had exactly what I needed at an incredible price! It was clean, and he helped me hook it to my vehicle and made sure everything worked as it should. We will be using them again in the future!! 10/10 stars!
KERRY PIt was great. We dealt with one of the owners, whose name is Ed. It was wonderful. We will definitely use this location again!
JEFFREY PEd was wonderful to deal with.
KELLY Dthey did everything to accomadate my move
GARY SPleasant rental experience from start to finish.
Alan KEverything was perfect It was easy to book, obtain and return the vehicle needed Customer service rep was excellent - clear, thorough, pleasant and courteous
TAMARISK JCouldn’t get help to instruct where to put the equipment or where a good place to drop it at
THOMAS WThe guys were sooo Friendly and helpful! It was such an easy process and I will definitely use them again in the future. Highly recommend!
LEAH KGood people here. Helped with the process of setting up the trailer and gave good advice. Not to mention, they made sure I had a safety pin to prevent possibly losing the trailer from the hitch.
Brian LBob and sons always has what I need. They are kind efficient and professional. This will always be my first stop for trailer rentals!
JENNIFER FStay the same. it was perfect.
Tim PGreat Service And Staff
RICHARD GThe staff was very friendly and helpful.
Michael TQuick and easy! Ed was so nice!
Christine AContinue to provide your high quality services. Everything is made easy and hassle free . Also, it's always a pleasure to interact with you guys! Thank you!
Judy KVery friendly staff. Extremely helpful
Lonna PI do not know what the cleaning fee of $25.00 was for there was nothing to clean in the truck .
Victor CEd was great and went above and beyond! This is my second time dealing with Bob and Sons
Sharon LCustomer service was great! Will return again to rent from there!
Carol MEd is a good man..very easy to work with. Thank you!
MICHAEL GBest UHaul I've been to. Staff were knowledgeable and helpful. Vehicle was in excellent shape. Would highly recommend
Seongjoon PThis is not a U-Haul dealer .
Felipe Fmy new go to location!
Cheryl MWe dropped the truck while the dealer was closed. I had no interaction with anyone there.
Nicole SEd was very friendly and helpful!! Great experience!!
Michael UFriendly and helpful.
Glenn MFriendly staff. Clean truck. Would definitely use these guys again.
rich fI was charged for gas, while I returned the truck with more gas than it initially had. I emailed Uhaul a picture showing the gas level at the time of rental (time stamp included) and I have not received a response. Additionally, this address of 151 Blackhorse pike is incorrect. Navigation on different platforms will bring you to 151 N Blackhorse pike or 151 S Blackhorse pike, which both are incorrect. The address should reflect 151 Route 168.
frederick bEd was friendly and took his time to make sure everything was checked and good to go with my rental. I was particularly pleased with his diligence in making sure the trailer was hooked up safely and he even greased the trailer door so it operated smoothly.
Nicholas PFriendly and professional
Kendall WNothing they were great!
STEVEN REverything went smoothly, no complaints 👌🏽. I will use that location again.
Craig WNone, UHaul should be thankful to have such lovely people of quality helping them with business.
jacob pConvenient location! However, return to a third party is not easily handled in your system.
Michael CEverything was top notch 👌
Dominick GThe process was easy and Bob and Sons Automotive Center was super helpful and friendly!! I will definitely be using them again in the future and I will recommend them to ask my friends and family.
Candace HWonderful place
Gloria GEd was great… I’ll be back again…
Curt OFirst time renting from the location. They were Very friendly and I was very pleased with my experience there. Would recommend this location to anyone. Excellent service.
Nancy FBob and Sons is amazing! Uhaul please do better promoting this location. They are a veteran and family owned business and at risk of no longer existing. Do your part and help make sure they get veteran discounts and more money in their hands and also get the top tier recognition and placement they deserve!
Sarah PAlways willing to help their customers. Great rental location and knowledgeable about the available vehicles.
Kenneth K