Dirty. Unfriendly, didn't help hook up the trailer, in the â€œghettoâ€. Didn't feel safe.dwayne L.
Customer Reviews for Bobby Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person behind the desk did not seem to know what was going on. Told me truck rental was only return to that location only ( no one way rental.) She also told me Uhaul did not put good tires on their trucks, they did not hold air and for ME to have them checked before I drove the truck very far. Sure enough back tire on driver side was low. Road side assistance came and replaced both back tires before I left. Also thought I was paying $568(in store pick up) but my total charge was $714.23. This is my first experience with Uhaul rental and I can say it will be my last. Not happy at ALL.Donna A.
Good serviceJahid S.
They didn't lease the vehicle to me the owner wasn't in to lease the vehicle to meLionel L.
They need to let people be aware that the time they set to pick up the vehicle has to coincide with the location store. Some stores system shuts down at 6pm.Adanna G.
Customer did not leave a comment.johnson K.
Charge customers the right amount of days and rates. I was cheated from the company. I will never recommend uhaul. Not a trustworthy company.Natasha G.
Very unprofessional I had to wait 30 minutes for the guy to get off a personal call and then I was over charged for the truckLasharee A.