Very sweet lady and helpful I appreciate her help with my U-Haul experience.
DAISY M
Customer Reviews for Bobs Firewood
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bobs firewood was excellent to work with. Customer service was top notch.
JASON YNo problem with the drop location itself but our request for a close drop off, we were sent several miles away when there was one within 3 miles, west end main office.
Judith CAlready great customer service at this location. Everything is great from start to finish at this location.
JESSIE AGreat customer service at this location.
JESSIE AThis was such a pleasant experience. We generally prefer a Corp U-haul location as it's just easier, but I would definitely choose this location again when renting a vehicle.
CYNTHIA CI was not helped by a person. I returned via the website. Jenny at the help desk was great
SARA GGreat experience I will definitely prefer to come back to this location for all my future rentals
JESUS LOwner is super friendly and very accommodating would rent again and refer my friends and family to this location . Thank u !!!!
kelly rNothing
DALE BExcellent customer service.
marcos vBest dealer ever
alison hNothing, Allison was very pleasant to deal with and overall my experience was excellent. I would like to thank her for her service!!!
Patrick WI love they customer service. I will most definitely recommend this location.
Joe ILocation was on a residential street. We returned the trailer on a day they were closed. I received instructions where to leave the unit. Took a couple of attempts for the self return location to accept. Worked well and the drop off was near by.
Tim SJust had a problem with the air pressure in the tires while I drove off. After packing it down I figured maybe it needed more air because the light kept coming on. I found a uhaul place outside of Tucson and she checked my tires never putting air in them with my light on and told me I was fine to keep driving. I had a long drive ahead of me and didn’t feel good about her choice. Stopped at Firestone and they put air in the tires for me and the light went off. That was frustrating she would let me drive off.
Arielle J