Customer Reviews for Bob's Tires Rentals & Sales Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bob's Tires Rentals & Sales Inc

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marcos B. on

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Owner helped me back up the trailer and made the return, super easy.

Kevin M. on

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Dan G. on

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Michael W. on

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Easy to pick up and drop off! Bobs great!

DENNIS K. on

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Al P. on

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Very friendly staff A+

Richard L. on

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Nothing

Melanie M. on

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The assistant was hard working and very willing to make sure everything was perfect

Adam W. on

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The business was closed when it was supposed to be open. Website/google did not have correct business hours. Calling the phone number was pointless as there was no outgoing message with office hours nor was there anyway to leave a message. I had to call uhaul customer service to find out what to do. Fortunately, you can drop off the vehicle using the app, however, not sure what I would have done had there not been a place to park it. Fortunately for me there was ONE spot to leave the trailer...and fortunately for me it was a small trailer or it would have blocked driveway.

ramon C. on

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George M. on

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Do what you did again and again

dale S. on

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make this a Ubox location.

Paul C. on

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Mary S. on

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Excellent service

joe I. on

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Roger K. on

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Be more honest about the capacity of your vehicles. The "15'" box truck selected measured 12" long, on the exterior of the vehicle. The extended area over the cab is what constitutes the extra 3' I suppose. This is very deceptive and I had to up-rent to a 20' box.

Michael L. on

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Lewis B. on

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Marathon Key U-haul very unprofessional. Rude to the Customers.

Joel S. on

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Todd J. on

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I dropped with vehicle off afterhours... it was concerning if I was a the right location... there was no drop-off box... I threw the key over the fence to a location in front of the door.

robert T. on

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Not much to improve on everything was great

Pat R. on

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Somehow between the corporate internet and the local dealer things were missed. They didn’t have my reservation so they didn’t show up until 90 minutes later from pick up time. Corporate rep decided to try to send me 60 miles to pick up at another location but he did give me a $50 credit which I had to use to fill the truck! Will never use U-Haul again and will try to stop anyone else from using it

Carolyn S. on

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Harold H. on

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David S. on

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Pam G. on

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Allan S. on

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Pablo P. on

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Edmond J. on

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Henry V. on

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Brett N. on

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Brett N. on

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Did online reservation needing a truck with ramp to load broken down motorcycle. Truck at pick up did not have ramp and had to add a trailer to tow the bike back to Tampa area. Bob discounted the trailer but the website was misleading on ramp with truck. Cost me a lot of money for transporting an empty truck! Kept getting text from drop off location at the right which I was not intending to use since my contract had the 118 Lithia Pinecrest location. Never got a response about trailer contract being cleared even though it was dropped with the truck.

Archie C. on

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Paul B. on

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Elizabeth E. on

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Your dealer at the drop of location stole two handguns from us.

Elizabeth E. on

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Your dealer at the drop of location stole two handguns from us.

Paul B. on

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Need a contact number to help drop off

Paul B. on

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Need some signs for drop off not very clear that drop off was at the garage counter

mike M. on

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It is a small tire shop. The owner was very knowledgeable and help me arrange everything I need for a Sunday rental.

lynn H. on

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Just keep doing what you're doing. Bob's Tires went out of their way to make sure every detail was perfect. Thanks guys !!

KEVIN R. on

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Very helpful from reservations through pickup.

Craig C. on

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Great experience

Harold H. on

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Only game in town

kevin L. on

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Not sure

Kay F. on

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Chet R. on

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Both locations excellent

Elieser T. on

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Debra C. on

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Dennis T. on

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Great and helpful

JAVIER H. on

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Very professional atmosphere

laura G. on

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sHARON K. on

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Jason B. on

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JOHN D. on

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JOHN D. on

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Phyllis S. on

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Limited locations in the area would require doing business with this location. You need to have no expectation of having your business valued.

David K. on

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The parking is overfilled. When asked where to put the trailer I was told put next to the other sitting next to the road and walked off without helping to block the road traffic or guided clearance between other trailers.

Gary J. on

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We waited 20 minutes til an employee showed up. He informed us that he was only supposed to be working on tires, because the owner was out of town. Thankfully, even though U-Haul was not supposed to take a reservation for this date, he did take care of us anyway. We appreciated that a lot!

Kenneth H. on

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Mathew S. on

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No one present no clearly marked drop box, no place to park

CALEE T. on

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Very helpful and friendly!

JAVIER H. on

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It was an excellent service

Lynn J. on

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Bobs tire has EXCELLENT customer service. Renting from them was easy and convenient!!

Annalisa R. on

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Tara V. on

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dariel S. on

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john C. on

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kim M. on

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Awesome, friendly and efficient service - no improvements needed.Thanks Bob.

Nancy M. on

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Bobby Ban of Bob's Tires in Marathon, FL was courteous, professional & provided excellent service. I would highly recommend Bob's Tires as a U-Haul representative. He has great integrity and really cares about his customers.

David B. on

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Nancy M. on

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Bobby Ban, owner was courteous and professional. He and his entire staff went above and beyond to accommodate my U-Haul needs. They are excellent representatives of U-Haul, and I wd highly recommend their service! With Great Respect NM

Nancy M. on

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Bob Ban, of Bob's Tires Rentals & Sales, Inc was personable helpful accommodating went out of his way to teach and show how to handle equipment I can't say enough good things about Mr. Bob Ban business ethics, or his representation of U-Haul. l would highly recommend this owner // location for future U-Haul business!

arthur G. on

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Friendly, efficient service. Bob, the owner checked me in (first time, so it took some keystrokes) and had me hooked up in less than a half hour. This is a working tire shop, so don't expect a 'Macy's front office experience', but Bob will 'hook you up''. I'll be back. Art

david L. on

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Friendly, knowledgeable and very helpful.

Kimberly T. on

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Customer service and cleaning

heather H. on

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Dan N. on

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No signage to indicate a U-Haul office, roamed around looking for it and eventually found it in a tire shop...who'd have guessed that Uhaul equipment was spreadout around the nkock,so no assumptions could be made Barely enough space to leave trailer, really a poor experienceneeded several attempts to back trailer in at angle to keep.ut off the street

Valerie W. on

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Great people!

Amanda S. on

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DAVE H. on

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John D. on

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James G. on

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Be sure that the store is open when it says it is supposed to be. Have someone answer the phone when someone calls.

JOHN B. on

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Very fast and friendly service

jennifer S. on

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Bob is a people person and he also know how to make his customers feel welcome.great service bob i will highly recommend ur place

James A. on

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Caridad D. on

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Michael R. on

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Had no problems renting from Bob's Tire in Marathon. Service was great, and I would recommend to anyone.

susan S. on

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Wonderful people to work with, will definitely use them again in the future!

John W. on

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store was closed

Joseph A. on

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Sabrina J. on

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Henry V. on

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All good

Marathon L. on

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James G. on

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howard K. on

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Bob's is very helpful and friendly. Have used twice with no problems.

Nick V. on

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Very professional and friendly staff.

Bill T. on

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Bob was fantastic to deal with. Can’t say anymore than that

MICHAEL L. on

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JORGE H. on

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Jim W. on

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