Customer Reviews for Boost Mobile

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Boost Mobile

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Kinnie F. on

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Dolly wasn't in back, price was quoted wrong,etc had to call hotline for a punch of issues with returning truck.

Pamela S. on

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very friendly

Emily V. on

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Customer did not leave a comment.

DAVID H. on

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Customer did not leave a comment.

latonya E. on

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Timothy A. on

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I have no issues with either pickup or drop-off sites. Instead, I found it extremely frustrating to have no clue when/where/what vehicle I was going to get until the day prior to pickup. While I requested a 20' truck (because I was worried a 15' would be tight), I ended up with a 26' truck which was mostly empty. Maneuvering with the extra 6' was stress that I really didn't need. The pickup time was shown as 8:30am when I requested 7:30am (and the truck was actually ready at 7:00am). Nobody in UHAUL support (phone [15min on hold!] or email) could/would give me any clue beforehand on details so I could confidently schedule by move helpers. If my truck wasn't ready/available until after my movers arrived, I would have wasted precious time. I had to take a chance and hope my requests would be filled. Luckily it worked out but I spent 2 weeks stressing about the move.

John Michael G. on

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Very friendly and helpful. Highly recommend!!

Otis C. on

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Lisa D. on

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Katherine T. on

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Lauren C. on

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Fuel level was not as stated on paperwork. Gentlemen did not know how to retrieve my reservation in computer system. Waited in the store for over and hour trying to get uhaul and trailer. Upon recieving uhaul and trailer they weren’t confident about how to hook up uhaul. Based on this experience I wouldn’t not use or recommend uhaul In the future.

mike F. on

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Very friendly agent, quick drop off procedure. Thank you.

mike F. on

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Agent was very helpful and the drop off was a breeze. Thank you.

Will H. on

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There was not windshield washing fluid in truck

Krystle C. on

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Truck broke down and i was lied to about fees and the drop off customer service was rude

Amy M. on

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Call the customer before hand to let them know that the big trucks will not fit if assigned to the location on Accident

Ellen A. on

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Air conditioner was freezing up.

JIM S. on

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Super easy check-out and check-in. Highly recommend.

christopher W. on

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Customer did not leave a comment.

NAPLOLEON W. on

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The young man was on point in every way to accommodate my needs in the rental process.

ALVIN G. on

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It was hard to see Business signage from street and didn't know which store in this strip mall was the U-Haul Store, had to asked who was the U-Haul deader. I saw the U-Haul equipment outside, but the location of return was on a hillside not the best for returns.

MARK E. on

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Customer did not leave a comment.