My only issue is that I should have rented the larger trailer. It would have made everything incredibly easier. Huge regret for me. I won’t go into details but I had a devastating loss because I had to put so much stuff in my van after the trailer was full. Never again will I go conservative on size.
PAULA K
Customer Reviews for Borinquen Envios
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Angel was the best he adjusted the mirrors on the truck and made sure I was comfortable with the car dolly that was attached. Will always rent and recommend him for his friendly service. U-Haul davie extension
VALENCIA M5* service. Best customer service
JOHNNY FAngel was great, very helpful. Thank you.
DAVID CThe truck was good. The sun visor was broken and kept falling down but it wasn’t too big of a deal. The main problem I had was with how slow the app is. It should take almost 10minute to upload a couple of photos.
Cody AI was not going to make a reservation for this location because they didn’t have the specific size truck I needed for that day but I chose to book anyway even if I got a smaller truck because of the good reviews and I’m glad I did. Truck was clean, pick up was easy, equipment I requested was ready for me to use and drop off was easy: The reviews are real. Will definitely book again.
Cesar MAngel was great, awesome customer service and if we ever need a uhaul, we will be returning to this location.
GUILLERMO BThe attention we received from Ángel was excellent. He explained everything in detail. He was super friendly and attentive, as one always tends to be nervous on these trips. Recommended 100%.
Javier GVery friendly and helpful staff
Neal SVery courteous personnel, took the truck and equipment immediately. Closing my tab was a transparent process.
GUSTAVO CEvery employee was friendly and helpful the truck was in great shape and made the 700 mile trip without a hitch. Thank you Angel.
ARTURO MThe drop off location was easy to locate and the staff was extremely professional and courteous. Highly recommend.
DARREN SÁngel excelente Service
KEILYN AThis is one of the best dealers in south Florida
GONZALO TWhat a great experience Angel top notch operator of U-Haul in Davie FL.Will go to him for all my moving needs. Thanks again Ray
RAYMOND BGreat service and equipment. Very smooth process and super friendly customer service.
STEVEN JGreat service!!
SETH STop Noch...
MAITE MThe dollies that I requested.Were not in the truck and I was given no notice which made my move very difficult.
Steven EAngel was amazing and made the whole experience pain free. Great conversation and very professional.
ALTAGRACIA BNothing, the owner attached the unit and showed me how to hook up the chains. He was there early. He also clearly reviewed the charges with me. All and all great experience Michael Lamborghini:)
Michael LNothing it’s a great location and staff was awesome
WINSTON RNothing, he was very helpful from the beginning to the end.
JOY CIt’s a pleasure to deal with nice people. It makes all the difference in the world.
JOHN RAwesome.
MARGARET ROdis was extremely helpful, polite and made the experience worth for. He even upgraded us without any aditional costs. I will definitely use this place as my Uhaul office
SVETLANA PFriendly and attentive.
WILFREDO MNo complaints everything was perfect.
Derris PTOTALLY SATISFIED. EASY TO BOOK ONLINE AND PICKUP/DROP OFF WENT SMOOTHLY. IF RENTAL IS EVER NEEDED AGAIN WILL USE U-HAUL FOR SURE. THANK YOU!!
Deborah COtis was fantastic. What a pleasant and helpful person!!
TYLER BEverything was magnificent. Will ALWAYS use this location and customer service was also great as well
MELICA HThe location was closed. Once again, the online checkin using the app takes too much time because the app is very slow and the number of pictures that have to be taken and uploaded is so high that it took me 30+ minutes to complete it
Zakariae MGreat location with friendly staff!
JUAN DDo not add stuff that the client didn't order and raising there bill. I ordered a furniture dolly and they added a utility dolly and 2 packs of blankets all of which I didn't order, to raise my bill.
Stephen BAngel is very professional and with great customer service. Even this is not the closest Uhaul this location is my preference, because the great customer service they have. Thank you.
ANGELA AThe gentleman who helped me was very kind, incredible quality of customer service, I wish all pick-up points had this quality.
DIDIER MManager was great and superb customer service.
Samson JGreat experience. Otis focuses on providing outstanding customer care. Bravo!!
TIMOTHY CInstall cup holders.
LESLEE KEveryone I dealt with was nice, professional and over the top helpful. The trucks were clean and well maintained. I will use them again.
MICHELE SEverything was outstanding, also the rental return in Sarasota was excellent.
JOSEPH GEverything was perfect and Otis was right on top of everything. Couldn't ask for better service.
MICHELE SThe gentleman that took care of me was very helpful. I was a pleasure to work with very honest and help me very much. I wanna thank him very much for being able to help me
MAURICIO BThere's nothing that I can add to improve the customer experience here, excellence, second to none...
ROBERT GHelpful and friendly agents .
SANDRA CExcellent full service facility with professional customer service. Reserved equipment was on-hand as promised, and in excellent condition as it was just returned from servicing. If needed, this location can also facilitate international shipments as well. Would definitely use their services again.
DAVID JProvides excellent service and very friendly and helpful
CHAD CWas easy to pick up and return and the gentleman was professional and friendly! I recommend this location!
Shirley SAngel was all about customer service and was absolutely all about asking how the truck ran and if all was good. I would definitely recommend his location for and future needs for myself and friends. Well Done!!!
GARY MGood
DUC LAngel Valle was extremely helpful, professional and courteous.
John WNothing I had a great experience…. Very professional
Angela BMy reception and service at this facility is exceptional and professional. Angel , the proprietor has the gift of hospitality and is always accommodating. I will always gladly recommend this U haul facility. Thanks Al Hines Supreme Copy Services 305-620-0420.
LAVAL HU haul charge me one more day Xtra, I rentrun it on Sunday at, 5,pm because off heavy Rian in south east Florida, I'm not happy, I been using U,H, for lots of years, just because I was 5,hrs, late I call the where I got the truck telling is raining super hard , safety is first, I'm not happy $40, +16, for insurance -$56, more that i did not use ,
EDUARDO D