Customer Reviews for Bows Petals n Lace Florist
(U-Haul Neighborhood Dealer)

207 reviews

802 E Main St   Livingston, TN 38570

(931) 403-1058

Hours

  • Mon–Sat
    8 am–5 pm
  • Sunday
    10:30 am–5 pm

Services at this Location:

Contact Us

(931) 403-1058

802 E Main St
Livingston, TN 38570

Services at this Location:

Hours

  • Mon–Sat
    8 am–5 pm
  • Sunday
    10:30 am–5 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

STEVEN R. 
Rating:
5.0

Customer did not leave a comment.

phillip R. 
Rating:
5.0

Easy to manuever and park truck. Did self check in.

CHRISTOPHERDAVID E. 
Rating:
5.0

Excellent customer service, THE BEST!

DOLAN C. 
Rating:
3.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Great service from them. Would definitely recommend them.

Furman M. 
Rating:
5.0

Very accommodating. Will use again in about a week.

Furman M. 
Rating:
5.0

Could not have been any better service

RALPH C. 
Rating:
2.0

Customer did not leave a comment.

Frank J. 
Rating:
5.0

Customer did not leave a comment.

Rachel C. 
Rating:
5.0

Customer did not leave a comment.

dolan C. 
Rating:
5.0

Always Nice Always Professional Never Disappointed Love dealing with this location 🌹

Crystal C. 
Rating:
5.0

Great job, thanks!

david F. 
Rating:
5.0

Customer did not leave a comment.

Donna R. 
Rating:
3.0

Customer did not leave a comment.

Denise L. 
Rating:
5.0

Customer did not leave a comment.

Stacey E. 
Rating:
5.0

Customer did not leave a comment.

amber H. 
Rating:
5.0

Very helpful staff!

Ryland C. 
Rating:
2.0

The internet said 0.79,per mile. The drop off place charged me $1.00 per mile.

Jennifer M. 
Rating:
5.0

Thank u!! Quickly done, and explained well

pansy C. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
4.0

Have the bouncy trailer looked at

landon W. 
Rating:
4.0

The uhaul that we received was unacceptable. The Uhaul was crawling with cockroaches in the bed and in the cab. It is unhygienic and unsafe. When I emailed customer service, I never received a response. The assistants at the drop off location did not help either. I demand my money back on the rental.

kristian M. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
3.0

Customer did not leave a comment.

Lance M. 
Rating:
5.0

Customer did not leave a comment.

Corina B. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

No improvement needed.

Deborah K. 
Rating:
5.0

Customer did not leave a comment.

jennifer H. 
Rating:
5.0

The proprietress was very helpful and pleasant.

Deborah K. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

The motor to the Uhaul really needs serviced. The transmission did not want to shift gears.

Rebecca S. 
Rating:
5.0

Great Service!!!!!!

Albert W. 
Rating:
5.0

Customer did not leave a comment.

Travis P. 
Rating:
5.0

Good job

fidel B. 
Rating:
5.0

I'm a fan of U-Haul, BUT I've had some bad experiences. However, not at Bows Petals n Lace. This is a GREAT, friendly, helpful, down-to-earth vendor. They actually care about their customers! I'll use them again!!!

robert B. 
Rating:
5.0

Very friendly and helpful!

SHARON P. 
Rating:
5.0

Customer did not leave a comment.

Trent W. 
Rating:
3.0

Trailer leaked and ruined the furniture I picked up.

Laureen W. 
Rating:
5.0

I was well pleased, the service was great ,Would recommend Bows Petals and Lace to anyone needing a U-Haul .

beryl D. 
Rating:
5.0

Customer did not leave a comment.

debra M. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

Customer did not leave a comment.

Victoria L. 
Rating:
5.0

Customer did not leave a comment.

Wade P. 
Rating:
5.0

Very friendly staff and equipment and accessories were already for us at check in.

Deane J. 
Rating:
5.0

Customer did not leave a comment.

steven B. 
Rating:
1.0

They never returned the trailer in the system. Now I'm being billed for two weeks of use when I used it for one day.

Wilford G. 
Rating:
5.0

Great service!

clifton S. 
Rating:
5.0

Got car dolly from the rental store . As soon as I put my car on it I noticed the tire was completely flat . Had to borrow a compressor from my neighbor to inflate it . I later discovered the reason was a nail in the tire . I informed the rental location so the next person does not have the same issue

richard F. 
Rating:
5.0

No improvements needed!

Travis P. 
Rating:
1.0

Door was locked when we arrived and sign on door said "Back soon, out delivering flowers." She returned 30 minutes after we got there and then she took 25 minutes to get us checked in and to the truck, even though we already checked in and paid online. Very disappointing experience.

Kyle E. 
Rating:
5.0

Polite and helpful.

Roger L. 
Rating:
5.0

Very friendly

GRADY H. 
Rating:
5.0

Nothing was absolutely perfect

Casey B. 
Rating:
1.0

This lady is the most unprofessional, disrespectful, inattentive and careless individual I have ever met. She absolutely should not be representing a big company like U-Haul. She made us wait 35 minutes to finish her other job before she can come to the address to release the truck. Once she got there, she took 30 minutes to complete paperwork that I had already completed online prior to picking it up. U-Haul should ashamed to allow such incompetence and such lack of customer care and services.

Dr. Dorothy C. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

CECIL W. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
3.0

There was no walk through inspection of the truck! Picked it up without realizing that the windshield seal was coming off. Also knew nothing about the free month storage rental! Didn't matter anyway because was given 6 different locations by Corporate office and wasted time at every location even with reservation only to find out that none of the locations had any storage units available! Wasted a complete day of my time! Unloaded the truck in my garage and house until I can find a storage unit!!!! Will never use or recommend UHAUL again!!!!!!

william W. 
Rating:
5.0

Customer did not leave a comment.

PATRICA K. 
Rating:
5.0

Good job

fidel B. 
Rating:
3.0

Customer did not leave a comment.

phyllis B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Good job

fidel B. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
2.0

Customer did not leave a comment.

Deborah W. 
Rating:
5.0

Customer did not leave a comment.

Dewayne Y. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Have the larger size available save extra trips and $500 in gas

Brian P. 
Rating:
5.0

Customer did not leave a comment.

EDWARD H. 
Rating:
2.0

Lady was too busy with florist business and seemed to be bothered. Required trailer to be backed into an extremely tight area. Lack of appreciation. Didn't want to be bothered with Uhaul.

JOSEPH C. 
Rating:
4.0

Customer did not leave a comment.

wiliam P. 
Rating:
3.0

Customer did not leave a comment.

STUART WAYNE M. 
Rating:
5.0

Customer did not leave a comment.

DAVID I. 
Rating:
4.0

Customer did not leave a comment.

sandena P. 
Rating:
3.0

U-Haul website wouldn't let me rent trailer spent couple of hours trying to get this trailer don't do maintenance on your site on weekends.

garland H. 
Rating:
2.0

All they wanted to do was sell flowers, no boxes, no blankets and not friendly.

donald P. 
Rating:
4.0

Customer did not leave a comment.

LEONARD B. 
Rating:
5.0

Annette is awesome

anthony J. 
Rating:
3.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Stephen AND su K. 
Rating:
5.0

Everything was very professional, we would definitely use them again

buddy H. 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn C. 
Rating:
5.0

Customer did not leave a comment.

Johnny P. 
Rating:
5.0

Ms. Annette Communicated very well, returned phone calls promptly and followed through the entire process very professionally from initial inquiry until return of the equipment She was very helpful and accommodating in every way possible and it was very much appreciated.

Laura B. 
Rating:
3.0

place was closed

BRIAN KEITH B. 
Rating:
5.0

The tire on the auto transporter was bad and UHaul never fixed it I think the dealer is fine I think UHaul needs to be more oroactice

William W. 
Rating:
3.0

Our quote was $167 when we reserved the Uhaul, but we got charged $190 and didn't even realize until we received the notification from our bank of the charge. So thays the unfortunate part

Jessica V. 
Rating:
5.0

Customer did not leave a comment.

TIM D. 
Rating:
3.0

I was charged a clean up fee and don't know why??? We cleaned out all of the trash before we left the truck at this location. If there was a problem, I should have been CALLED before I was CHARGED!!!!

NIKKI P. 
Rating:
5.0

Friendly and helpful

William C. 
Rating:
5.0

Comments mainly around the equipment. The truck seems outdated. 1. There is no cruise control in the truck. 2. There are no USB ports for charging phones or GPS usage. 3. The cab is extremely loud at highway speed. 4. Windshield wipers most likely are really old and need to replaced. I ran into heavy rains and the wipers didn't work well at all. I rented a 26ft truck which was nicer than this unit. I would have thought Uhaul would have had better equipment and judging from mileage, it has been around a while.

Kenneth P. 
Rating:
5.0

I had a U-Haul reserved in Nashville, and it was messed up due to the insane volume. I was able to book quickly with Bows Petals n Lace (1 day notice), and they had everything impeccably ready. Thank you for saving the day!

Danny S. 
Rating:
4.0

They didn't understand why haul had us drive from cookeville to Livingston ,when there are haul dealers in Cookeville.

LYNN E. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
4.0

Customer did not leave a comment.

lisa S. 
Rating:
5.0

Excellent and knowledgeable service.

mark N. 
Rating:
5.0

Customer did not leave a comment.

Jacob H. 
No reviews have been submitted for this location.

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