Location could use updating/fresh paint. Th8s is a flower shop sidelining with u-haul.
James T
Customer Reviews for Bows Petals n Lace Florist
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good
sheila kAnette was great to work with. She was very kind and caring.
MICKEY Lwe just dropped off here after hours. Easy in and large parking area.
GARY MEverything was fine just the way it was
Rick MVery rude toook forever for them to get me everything I needed n the. Harassed me over it
Tiffany BTruck was dirty. Manager was rude.
JUSTIN SNo one there to take trailer off my hitch. Had to use their jack and prop the trailer tires.
ROBERT DGreat truck. Perfect for the move. Clean and efficient for the size!
Kevin BI checked out after hours so personnel was not there. Nice area to park the trailer
RONALD OTrailer appeared to have a grounding issue. Lights would not stay on.
CHRISTOPHER Khave them check the mileage instead of just going by what the computer says.
Pamela HThe woman that waited on me was very nice. She offered to hook the trailer up when I left and unhook it when I got back, and I told her I could take care of that. I am a healthy American male.
gary nVery pleasant young lady
Linda HTake your dealership away from them . It. Was discussing the treatment I received. IF your truly concerned about customer service (or the lack of) PLEASE feel free to contact me 931 280 8328...the police got involved
lester mSales person wouldn’t get off the phone to help me. She was talking about other things rather than business. If you were desperate to rent a trailer I would send someone to her otherwise, I told him go elsewhere.
Don CHave roadside assistance,show up like there suppose too. Plus if there a uhaul franchise. They and uhaul need too have better communication. Especially if a claim has been filed do to the truck the person dropped off.was bad. They shouldn't be trying to take money at all.
MARCELENE WThey do not have a customer service response, they do not even respond to the customer service people of the same company U Haul. They are making a charge for a service that was not used. // No tienen un servicio de respuesta al cliente, incluso, no contestan a las personas de servicio al cliente del la misma compañía U Haul. Me estan haciendo un cobro por un servicio que no se usó.
Beatriz Ggood service
fidel bAnnette was very pleasant and helpful. The trailer rented was perfect.
Vance PI was told if it came back clean there would not be a $25 cleaning fee. We took the time to sweep out the back of the truck, I swept the front floor board and even took Clorox wipes to the floor mat to get the stuck on dirt up, and was still charged a $25 cleaning fee. Anything for them to make a few extra dollars off people, I guess. Don’t appreciate being lied to though.
Kaley CAwesome place to rent a uhaul. Very nice and professional.
allen sNot much, this was such an easy process and location was very friendly and helpful
David SOwner was very Helpful and friendly. Answered all questions. We will return to this location for future rentals.
Doug SThey called and confirmed I had dropped my trailer using self drop. Process was amazing and simple. Great experience!
MICHAEL SExcellent service!
richard dCustomer service was excellent
Barbara FI dropped this truck off cleaner and with more fuel in it than it was when I picked it up. They charged me a 25.00 cleaning fee. I tried to dispute it with no avail. Think it was a scam so the dealer could make a little more money. I will never use u haul again.
Aaron MIt was ok
Ross cThe lady who runs this location is such a wealth of informaion and was pleasant to deal with.
joshua pNothing everything was great.
kenneth wRude, non professional
JAMES HGreat place, there customer service is a100
DANNY LThe woman that rented trailor to me was Courteous, Knowledgeable, and Friendly. I will go back to same place for future rentals
Andy SThe tires need to be balanced, it needs cruise control and the air ride was not so comfortable.
Jo aFriendly staff , in and out quick , would highly recommend
Ron BNothing,
DANNY LThe entire experience was great. The young lady where we picked up our Auto Transport & the young man at our drop off point were very polite and helpful. Highly recommended, thank you U-HAUL.
LARRY MVery professional
Bob BAnswered all questions. Great service. Drop off easy
graham sClean inside cabe not over charge
teresa sMissing a middle seat seat belt otherwise a great experience!
Colleen TOwner has the best customer service!!! She was amazing!!!
Kara GGreat service in Livingston !
jeff tNothing that I can think of. Everything was great.
Eugene TAmazing customer service
Kenneth W