Customer Reviews for Boxes & Bytes

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Boxes & Bytes

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Laurence S.
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Customer did not leave a comment.

Howard H.
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DENNISG C.
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Would be nice if there was no extra charge for the hand truck.

stephanie M.
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I went to the Islandia location, and the guy who helped me name was Lou. Lou was very profezsional, helpful, and kind. I just want to thank him for making the rental process very easy.

Freda H.
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Nothing. Excellent experience!

FRANKMICHAEL JR C.
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Customer did not leave a comment.

James S.
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tiffany D.
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Charged additional day when truck was there returned keys first thing in morning when location opened as I did not feel safe leaving in box. Also I did toll by mail with license but yet you also charged me for same toll.

ramona C.
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Nothing. Everything was wonderful

Kyle K.
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Customer did not leave a comment.

Amador P.
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Steven K.
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eric R.
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Lisa B.
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I have to say as nerve racking as moving in general is, this location was super friendly and made us feel very comfortable. My only complaint with uhaul in general was the lack of options for the truck we needed. We had to drive 40 miles out of our way to pick up the truck. But In uhaul's defense, I reserved the truck a day before pickup.

Steven G.
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Very helpful and courteous.

Asif S.
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Customer did not leave a comment.

Robert K.
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give it to me for free

brian N.
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They should check the fuel level on level ground to be accurate

ben D.
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MINH N.
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john R.
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Mohammed S.
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First time at this location Lou introduced himself I told him I was moving big furniture from one building to another he help get what I need. I was in and out. Thanks Lou

John D.
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Edward K.
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Ashtray was filled with ashes and cab smelled of cigarette smoke

Phillip N.
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Let the customers know that there is a drop off key box outside the door. I has to return the truck by 8am. I got to the location at 7:30am and the business was not opened. Had I knew there was a drop off box I could have safe some time. Over all the service is great.

louis P.
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Thomas D.
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Great Experience

Lou C.
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Those guys are great!

Jerome O.
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ludwik S.
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srirangam K.
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alex C.
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FELIX M.
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Mark S.
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FELIX M.
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GOOD SERVICE

John V.
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Lesslie D.
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Corey G.
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Fredi P.
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The estil mai mony

richard R.
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Mason W.
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Tia T.
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Nothing!

GORDON S.
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Customer did not leave a comment.

FELIX M.
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jeannine B.
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Lou was professional and efficient. It was a pleasure doing business with him.

Justin D.
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Brenda P.
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dolores B.
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Lori M.
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Nicolas K.
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evelyn C.
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FELIX M.
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george P.
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FELIX M.
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Amelia D.
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The lighting for the office could be improved. When I approached the door of the office, I thought they were closed because it looked a little dark inside. Everything else was good.

Joon Y.
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This place was awesome! We had some difficulties returning out vehicle by following the wrong directions that were given to us. But once we got to Boxes & Bytes, everything was super easy and professional. The man who took our return was extremely empathetic about our troubles and was very kind. Thank you for letting us end on a great note after a trying moving day!!

William M.
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keep up the good selection of agents.

Jeffrey J.
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Customer did not leave a comment.

Richard M.
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They bent over backwards to get on the road with our trailer despite the fact that the U-Haul computers were down.

Saundra E.
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Customer did not leave a comment.

RANDY E.
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FELIX M.
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Heather E.
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Quennel B.
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I was very disappointed in the customer service in returning the vehicle. I returned the truck before the time and was getting calls and texts that I didn't. Then the sun visor in the truck was broken and when I returned the truck the customer service rep who would not give me his name but did give the rep who helped me the day before informed me that I broke the visor and that I would have to pay for it and they are going to charge my card for the damages. First and foremost that visor was broken and falling down when I got in the truck and fell down when I Started driving. Uhaul was using the visor to hold up a $19.99 sign that too heavy and broke the visor and pieces to it was on the floor in the truck. When I was driving it fell and hit me in the nose so I just left it behind the seat. The rep that called me was very disrespectful and not professional what so ever!. I will NEVER USE OR REFER ANYONE TO THE ISLANDIA LOCATION. They gave me a damaged truck and tried to blame me for it and charge me.. That rep needs to ask me first before blaming the customer for something. My experience was fine till I spoke to him. Now if I could it would be no stars!!..

Lou C.
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Fast outstanding service, will recommend to all.

joyce C.
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LEANDRO H.
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Thakyou

Lou C.
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Customer did not leave a comment.

Jahangir L.
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Christopher S.
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We didn't really communicate other than him telling me directions to the nearest Dunkin Donuts. In which, he was very pleasant and helpful.

dov N.
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STEVEN M.
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Moving people are sweaty. Clean the trucks when they return. The truck I received was smelly.

Abraham K.
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Customer did not leave a comment.

MICHAEL G.
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No comments are this time

Michael K.
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MARIE A.
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DIANE G.
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Nancy L.
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dEMING S.
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WILLIAM Y.
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Anthony D.
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Rosette T.
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Mauricio G.
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gizelle A.
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sandra B.
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Ellis S.
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FELIX M.
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DENA P.
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Easy breezy it was actually nice to have a rental truck so accommodating to our needs.

FELIX M.
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Teresa T.
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Nothing because you guys are the best

Derek A.
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DANIEL A.
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N/A Everything was great

Melissa P.
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FELIX M.
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JOHN C.
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JAIRO G.
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Chris M.
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John S.
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ELIZABETH R.
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I came in, I was in a real bind needed a larger truck ASAP. Don't remember the gentleman's name however, he saved my day. Your representative went above and beyond to provide me the service I needed. I am very appreciative of the above and beyond outstanding service your representative and you have provided me. Thank You Kindly!

No reviews have been submitted for this location.

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