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MARK D
Customer Reviews for Bradwell Auto & Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lower millage fee, or some included millage.
KEVIN MThe after hours drop charge is ridiculous. Please refund this charge.
Dawm J20 dollar check in bucks and I'm not taking 6 pictures of the rental in snow and dark ! Try and rent at A1 rental next time.
LON EThe staff were very helpful and efficient. They assisted with the paperwork and equipment hook up. The reason I rated the experience as "Above Average" is due to the last-minute change of pickup location. It was 50+ miles from the original location and in a different state.
Donald HVery clean location, easy to find. Vehicle was out front.
charles rVery helpful & friendly!!
Melissa SVery Friendly and easy pickup
Teresa SEverything went well and they were very helpful and friendly. They even pulled the truck out so it was ready for me to inspect and leave the parking lot.
James HThey were not very responsive and we waiting for several minutes while the receptionist helped a coworker.
Jeanne PMake it free?
Jason RThey were very helpful and even worked with me to add moving blankets on to my order. Thank you
JAMES LAbsolutely would recommend renting from this location, Kevin was extremely helpful. Will definitely be renting from this location in the future.
Polly NVery friendly and helpful !
Joseph NGreat people and easy pickup & drop off!
Brennan ABradwell Auto was so wonderful to work with and convenient location. We found the regional scheduling department confusing, their communication with us was difficult. Bradwell Auto was clear and concise and it all worked out well.
Jeff FThey were wonderful to work with and answered all my questions made my stressful situation a little less painful I was beyond frazzled when I walked in there and was able to sigh with relief leaving there
Tracy KThey rented me a truck with no abs. Also before I left the facility 4 qts of oil and 2 qts of atf were added. The driver side front tire had chunks missing. The truck was not inspected by the franchise before rental.
Alan Sprocess the return the day they get the truck. i was overcharged for extra day and fuel and had to make several calls to uhaul to get a refund.
Jason OThis facility is the friendliest and most helpful center. I would and will tell anyone looking for a rental to contact them. This is a well run operation.
Deanna LBradwells was a great location for us and Kevin was very helpful assisting us with the rental process as well as other employees there. Thank-you.
Timothy K