Customer Reviews for Brannan Oil Company
(U-Haul Neighborhood Dealer)

280 reviews

1729 N Arendell Ave   Zebulon, NC 27597

(919) 404-2330

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(919) 404-2330

1729 N Arendell Ave
Zebulon, NC 27597

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

I did an after hours drop off in the dark and there was not staff on site. There were no lights on that side of the building making it hard to navigate walking around the truck to take pictures.

Melissa W 
Rating:
4.0

Customer did not leave a comment.

JERRINE F 
Rating:
5.0

Customer did not leave a comment.

Gregory S 
Rating:
5.0

very nice people

MARC D 
Rating:
5.0

None

kevin t 
Rating:
5.0

Everyone here was super helpful! The truck we received was almost brand new and that was so important for us because we had a long trip. The reservation was quick and easy and so was the drop off. I highly recommend this location. One of the best experiences I've ever had with uhaul!

Andreea S 
Rating:
3.0

Owner gave me a cost of $189.00. I had a $29.99 truck for 3 days total. Tuesday at 3pm pick up, Wednesday made day one, Thursday made day two and Friday made 3. I was charged $244.00. You cannot see the bill or enlarge it. He took advantage. The gas was 1/4 full which I replace. What is he charging me for to total $244.00. I'm pissed, and angry. I travel local. He cheated me. He didn't have the courtesy to explain the charges. This man took advantage of having my card number.

DUNELLA J 
Rating:
5.0

Reduce mileage after 150000.

LATISHA D 
Rating:
3.0

Customer did not leave a comment.

JUSTICE A 
Rating:
5.0

Customer did not leave a comment.

BRYON C 
Rating:
4.0

Customer did not leave a comment.

Frank S 
Rating:
5.0

Customer did not leave a comment.

AURORA P 
Rating:
3.0

Customer did not leave a comment.

CRYSTAL R 
Rating:
5.0

Everything was quick and simple and I would do business again

CHRISTOPHER A 
Rating:
5.0

Customer did not leave a comment.

Roger C 
Rating:
5.0

Awesome everyone was nice

Pamela P 
Rating:
5.0

Customer did not leave a comment.

SANDRA C 
Rating:
5.0

Keep up the good work

Edythe M 
Rating:
5.0

All went well, no complaints.

Jamie H 
Rating:
5.0

Customer did not leave a comment.

Lisa B 
Rating:
5.0

Customer did not leave a comment.

OLUWAFEMI O 
Rating:
5.0

Right tail light & marker isn’t working properly! Blinks with turn signal but doesn’t illuminate for night driving light!

Jerry S 
Rating:
5.0

Customer did not leave a comment.

Frank J 
Rating:
4.0

The app kinda sucks because it freezes when taking pictures but calling customer service was extremely helpful

Paul K 
Rating:
5.0

Customer did not leave a comment.

Robert N 
Rating:
4.0

Offer more rentals

Andrea B 
Rating:
5.0

Customer did not leave a comment.

Robert N 
Rating:
4.0

Location drop pin for self pick up needs to be corrected and updated. Had to call customer service 3 times for rental pickup. Took 2 hours to get the truck.

Zachary F 
Rating:
5.0

I used the online service and did not receive my final invoice which supposed to be emailed

PHIL B 
Rating:
5.0

Customer did not leave a comment.

Jill M 
Rating:
5.0

People at the store are so nice and efficient friendly to the 15 box car was clean and safe.

Jose N 
Rating:
3.0

It was relatively close to highway. 64/264. I dropped it off after hours so the u-haul app was very helpful. Didn’t love the location itself, but happy to have somewhere to drop it off.

Christopher W 
Rating:
4.0

Customer did not leave a comment.

Paul W 
Rating:
5.0

N/A

PharmcareUSA o 
Rating:
4.0

Customer did not leave a comment.

Kisha W 
Rating:
5.0

Truck had bad acceleration then shifted hard

Chris M 
Rating:
5.0

Customer did not leave a comment.

Antonio D 
Rating:
3.0

Customer did not leave a comment.

timmy h 
Rating:
5.0

Customer did not leave a comment.

GEORGE A 
Rating:
5.0

Customer did not leave a comment.

Joey D 
Rating:
5.0

Customer did not leave a comment.

Justine B 
Rating:
4.0

We used mobile drop off and had no issues.

Miranda N 
Rating:
5.0

Keep up the great work 🙌🏼🙌🏼

Matt M 
Rating:
5.0

Great service got me out quick great folks own the place.

PETER S 
Rating:
5.0

Customer did not leave a comment.

FREDERICK P 
Rating:
2.0

Customer did not leave a comment.

Karen S 
Rating:
5.0

Customer did not leave a comment.

Amha H 
Rating:
3.0

It was a long wait when I came to pick up my uhaul rental. Took about 20 minutes to get assistance, and it turned out someone was sitting in the back room, they just didn’t come to the front to help anyone until we got their attention. Also, the gas was on 3/8 when the uhaul was given to me. Usually it’s given to me on full at other locations in my past experiences.

Dante R 
Rating:
5.0

Customer did not leave a comment.

KEITH C 
Rating:
5.0

Customer did not leave a comment.

Debra C 
Rating:
5.0

Customer did not leave a comment.

COURTNEY C 
Rating:
5.0

Nothing!!! Quick and easy to rent.

Farm C 
Rating:
4.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

Customer did not leave a comment.

Rogelio S 
Rating:
5.0

Customer did not leave a comment.

Corey L 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B 
Rating:
5.0

Customer did not leave a comment.

Patricia E 
Rating:
5.0

Customer did not leave a comment.

David P 
Rating:
5.0

Customer did not leave a comment.

Luluca W 
Rating:
4.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

The staff was great and very helpful. PS. I successfully moved my piano! Thanks.

Rhea C 
Rating:
4.0

Dropped off at night. convenient.

Christopher C 
Rating:
5.0

Customer did not leave a comment.

Charles C 
Rating:
5.0

I would definitely recommend them. I plan on using them again.

Taronta M 
Rating:
4.0

Customer did not leave a comment.

Jo F 
Rating:
3.0

Honestly is very difucult to do thw online registration, too many steps...I used my phone everyday and I still found it very complecated, I just can't imagine older people. I lost an hour trying to complete my registration...price was good.

LORENA M 
Rating:
5.0

Customer did not leave a comment.

Theresa P 
Rating:
5.0

I drop it off by my self the place was close cause a holyday...but the day after..i received the the final bill wich was no charge..after i broked a mirror when i was trying to fold it tours to the window..

Darwin V 
Rating:
5.0

Customer did not leave a comment.

Steve G 
Rating:
5.0

Second time renting from this team. They are a pleasure to work with. Thank you very much!!

carlos c 
Rating:
5.0

Customer did not leave a comment.

Kurt K 
Rating:
5.0

Customer did not leave a comment.

Theodore D 
Rating:
4.0

Customer did not leave a comment.

Suzanne D 
Rating:
5.0

Customer did not leave a comment.

Preston P 
Rating:
5.0

Customer did not leave a comment.

Barbara T 
Rating:
5.0

Customer did not leave a comment.

Colleen S 
Rating:
5.0

Customer did not leave a comment.

Elisher H 
Rating:
5.0

Customer did not leave a comment.

Jamie H 
Rating:
5.0

Customer did not leave a comment.

Billy H 
Rating:
3.0

Customer did not leave a comment.

willie w 
Rating:
1.0

Charged my card Extra when I turned the U-Haul in on time suppose to be charged $25 and they charged $91.60

starrlla H 
Rating:
5.0

Everything was on the money nothing to complain about excellent service thank you very much

george h 
Rating:
5.0

Keep a good work

anicet t 
Rating:
4.0

Customer did not leave a comment.

jarett g 
Rating:
1.0

Not in a desirable area but staff was helpful, friendly and professional.

Shonna H 
Rating:
3.0

Customer did not leave a comment.

Michael C 
Rating:
1.0

Customer did not leave a comment.

Lisa S 
Rating:
5.0

Easy in, easy out!

MARTY P 
Rating:
5.0

Customer did not leave a comment.

JAMES S 
Rating:
5.0

Nothing. You already have great service.

bertha m 
Rating:
5.0

Customer did not leave a comment.

brenda a 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
5.0

Customer did not leave a comment.

Lorraine H 
Rating:
4.0

Customer did not leave a comment.

David H 
Rating:
5.0

Customer did not leave a comment.

Marian H 
Rating:
4.0

The employee/owner was friendly and very helpful when i picked up my trailer. He made sure everything was connected correctly.

Carlos L 
Rating:
5.0

Customer did not leave a comment.

Cheri H 
Rating:
3.0

it was 5pm

lillian c 
Rating:
5.0

Great experience. Great place to rent from.

Doris H 
Rating:
5.0

I just wish all trucks came with a dolly or when you turn in with more gas they would give you credit

April E 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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