Customer Reviews for Branson Ace Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Branson Ace Hardware

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DENNIS F. on

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Nice truck great people.

STACY C. on

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Everything was perfect. Especially the Ave Hardware Customer Service set up!

LOUIS R. on

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Friendly staff. The rental went smoothly!

Paul F. on

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NANETTE R. on

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Sara C. on

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I cannot imagine what could have been a better customer experience...maybe loading and unloading the trailer?

Jason H. on

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lisa E. on

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Kenneth K. on

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Dan K. on

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Ok

Douglas T. on

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Drop off location entered fuel level wrong and did not adjust charged mileage to reflect actual miles driven, did not give credit for extra fuel left in truck as compared with low level at pickup. I even contacted Branson area field manager, Victor Mileurn, who refused to provide any resolution to mileage overage charge nor credit for extra fuel truck returned with.

Cherokee C. on

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The gentleman that answered the phone was very rude and called us a pain in the ass person to the owner of the store. The owner was nice but as someone in a bind with no other option we stayed with that location. Had there been another store open we would have went elsewhere.

Darryl L. on

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Scott C. on

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Ace Hardware right down the street from my new home in MO - AWESOME!! love these guys and thankful I have another good UHaul store near me. YOu guys need to train other companies how to handle customer service, both the Council Bluffs and Branson stores clearly lead the way in quick, polite, and experienced customer service.

ROBERT S. on

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Carl C. on

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Tawanda P. on

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Terry K. on

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CHRIS M. on

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Great people inside. For the Branson area this is the only location I want to use.

Betty W. on

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The employees were very nice kind hearted. I recommend this company to anyone.

Christopher V. on

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I literally returned the vehicle 30 minutes after the 24 hour period and was charged for an extra full day. I don’t feel that was justified.

VICTOR D. on

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ALLEN N. on

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TY K. on

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Michael S. on

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Hire more people like the guy who hooked up the trailer for us. He was awesome.

Kenneth K. on

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Everyone was very professional and helpful. Also the equipment was clean and worked well.

Joshua R. on

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The hardware store is great. U-Haul Sucks!

Shawn C. on

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Christian S. on

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Friendly and helpful. Check in process was very easy. If I rent locally again it will probably be from here.

Betsy S. on

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Dale S. on

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Michael M. on

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