Customer did not leave a comment.
Sabastian R.
Customer Reviews for Bridge Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You need to have pickup trucks available at more locations. I had to drive nearly 20 miles and passed at least five U-Haul locations. None of them had pickup trucks.
Thomas B.Everything was great. The guy was wonderful and helpful. Keep it up. Good employee..
Marcos O.The guy told me to make sure the truck was at same level of gas when I return the truck so I did and the guy in Ames Iowa said it wasn't so had to pay extra....I will never rent from the guy in Albuquerque ever again
Peggy Q.The customer service representative was very thorough, and attentive. Thank you for your great service.
Opal C.It was easy to order the truck online. It was ready on time at this convenient location. The gentleman in the storage office was very professional and helped me get my driver's license downloaded to U-Haul.
Shelley B.Best location I have ever been to and great customer service!!! When I need a uhaul again I'll make sure to come here again !!!
Daniel A.1) The truck was minimally clean. The floorboard could've been vacuumed or swept, because there are little particles everywhere. The inside of the truck could've been swept better. The windows were a little dirty inside. Bug splats on the windshield on the outside. 2) It would've been nice for the staff to make sure my mirrors were set properly to ensure safety, as they were impossible to set myself while sitting in the truck. He did help me, but after I had to call him back to the truck.
Patti L.Keep smiling
Roberta G.Person at the counter was very friendly and helpful..
Thomas M.Great customer service.
Kristen R.Drop off was also difficult again the app is not user friendly and it was accepting the milage thankfully the owner at the site was very helpful I do not like the pick up and drop off on the app not easy at all
Jocelyn B.Friendly and helpful.
John U.Excellent owner, gave excellent service. Very friendly and good location.
Nannette H.Easy to deal with, was able to navigate the paperwork quickly, vehicle inspection went very well.
Jason L.Very excellent
Willis M.This transaction was initiated from the Farmington NM location at K-Mart by Cody who had no trucks available. He was a huge help when we'd been left in the lurch by Budget!! Farmington needs more trucks.
Richard R.I will use them again when I move into my home in NM
Mary T.Csr I returned pick up to waa rude and not professional at all
margaret M.No more cc for pickup trucks
Benjamin E.Clear requirements for payment (needing a major credit card) and more than one person to help with renters. Took forever to check I'm rented pick up.
Jamesha B.returning the truck while the office was closed was a challenge. I had to make a long call and have a tech person figure out how to make the location service work to show I returned the truck. Next, there was no drop box for the key and the representative never told us where to put the key. He just said the instructions were in the brochure. We had to call Uhaul again to find out what to do. Finally, the owner's wife arrived back from errands and told us were were supposed to put the key in the truck and lock it.
Jennifer J.Trunk in good working condition, however it needed a good wash on the exterior! Other than that I was happy with uhaul attendant! Thank you Gilbert Romero
Gilbert R.The unit was ready for pickup. Had plenty of room; drove nicely from Albuquerque to T or C.
Kelly P.