Icy, snowy parking lot. Everything else ok. Location was fine but the uncertainty not knowing where to pick up the truck until 24 hours before was a major negative. Originally was in a bad neighborhood and 10 miles from where we had to load.
Kirk P
Customer Reviews for Britts Bow Wow
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was supposed to have 19.95, then the bill comes with 99 dollars
Freras AMake sure proper maintenance is done on the vehicle. It's the little things that matter. That one incident turned my opinion from excellent experience to wouldn't rent there again
JASON JThis was just a drop location. We did not talk to anyone there.
CHRISTINE WFirst time using a drop off and couldn’t have been easier. Super friendly and accommodating
BARBARA MExcellent service from this location recommend it in a heartbeat
Michael bLet them know the approval process can take more than a few minutes. It took me by surprise that it took nearly an hour to get the vehicle
Antonio DGreat experience, nothing to improve on.
Deidra VThe customer service was very nice and friendly. She was very helpful.
Carrie G