Customer Reviews for Brooks Automotive Sales & Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Brooks Automotive Sales & Repair

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Victoria C. on

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Have truck ready and not have person wait over 30 min to pick up a truck because you have to move 2 cars that need jumps. Didn’t really explain process. Had to call a reference, why? Never did that before. I told the rep I didn’t want to pay for insurance. Mine covers me. But I was charged anyway. She even called the manager and told him I didn’t want it because there was an issue with the machine to select no coverage. You can’t force people to take the insurance. Now I have to wait 5 to 7 days to get that back. Not a nice experience at all. I would not return.

Hever A. on

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Customer did not leave a comment.