The guy that helped me there was awesome! Will be using them again. Highly recommend
Josh O
Customer Reviews for Brooksville Auto Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rob was very good to deal with and made the entire process easy. I will definitely use him again in future
Dennis BOutstanding service
will ejust the rear to sweep it out
Harold JWonderful experience
HERBERT MWhat an amazing experience. Manager was on point, courteous, and well mannered. I will now rent all of my equipment from this location
JOHN CVery professional and efficient.
Amanda TGentleman inside who helped us was helpful and polite. Very good customer service!
RICHARD SHighly recommend Great service
ROBERT HVery easy transaction, and courteous service.
Thomas BTruck was clean, process went quickly. I definitely recommend
robert bLocation was fine, the gentleman that check me out was polite. Uhaul however Charged me double the quoted rate for a single day trailer rental on the spot. Didn't see it until it hit my bank. When I called to ask why I got 4 different departments and not one person could explain why or refund me the overcharge. To be completely honest, with all of the competition out there. I wouldn't suggest uhaul as an option for anyone. Extremely unprofessional. I absolutely won't be using them again.
Christopher WI went to rent the trailer, it ended up too narrow for my motorcycle. I did not use the trailer. I am trying to get time to return to Brooksville to get a refund.
Michael CEverything went perfectly.
Dickson WNo one was there. I waited over an hour and no one showed up. Sign said, "be back soon". Came back 3 hours later, still no one there.
david bUpon drop off, I found the facility locked with a very faded note on the door stating Be Back Shortly with a phone number. I called the number and the gentleman that answered said he'd be back in 30 minutes or so and for me to lock the truck and drop the keys off in the orange bin on the outside of the facility wall. I also had swept the inside of the cab, bed and top of car hauler prior to drop off and was still charged a cleaning fee.
Christina BExcellent customer service
Allen pLoved my experience guys were very helpful and nice gentlemen location is perfect love to see local business grow will definitely be back to see you guys
Terry CI arrived a few minutes before the prescribed closing time and the doors were locked. I called U-Haul representative for assistance, and she was helpful in the closing of this experience. Thank you Kayla.
DONALD WGreat service!!
Donna LNo-one was at the drop-off location, but I did connect with someone from the drop-off location in Brooksville, on the phone, who told me how to complete a drop-off at the location, including where to go *online* to complete the process, & including how to add the required photos. These functions were successfully completed.
Martha MIt was ok
terry mNone
mary JThe guys were very nice and the truck was smelling very good!!! They also had nice clothes and glasses for sale. Nice location
Robert M