Customer Reviews for Brown County Storage

36 reviews

9917 U.S. 68   Georgetown, OH 45121

(937) 378-6839

Office Hours

  • Mon-Tue: 10 am - 3 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(937) 378-6839

9917 U.S. 68
Georgetown, OH 45121

Services at this Location:

Office Hours

  • Mon-Tue: 10 am - 3 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 3 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jarett W  |  Overall Experience 
Rating:
5.0

The staff is professional and courteous. Everything was great and I will recommend this storage company to anyone looking for storage units. Thank you so much!

Barbara R  |  Overall Experience 
Rating:
4.0

The staff was very helpful and friendly and unit prices are very reasonable.

Marilyn F  |  Overall Experience 
Rating:
5.0

Very Clean facility, we will be back next spring/summer

Ashley H  |  Overall Experience 
Rating:
5.0

Great folks !!!

Jim N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSIKA T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bill M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bill W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra W  |  Overall Experience 
Rating:
5.0

Great place to do business. The facility is clean, dry, and rodent free with 24 hour access to your belongings and they have reasonable rates. The is staff is super friendly very accodating. Wouldn't think twice about going back if ever in need of their services again.

Donna B  |  Overall Experience 
Rating:
5.0

Everyone was helpful! Quick and easy!

Kimberly B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOROTHY H  |  Overall Experience 
Rating:
5.0

Very easy to get a storage unit. Always answer any questions. Definitely will use them again if we need a storage unit.

Jamie B  |  Overall Experience 
Rating:
5.0

The staff was always so nice and kind even when my dad passed away they was there and was understanding for me to take over the storage unit. Always would let me make payments early or a day late it needed. I would absolutely go through them 100 percent again. I appreciate them.

WHITNEY K  |  Overall Experience 
Rating:
5.0

Yes everything went smoothly and the staff was amazing, very friendly ,and helpful

Jamie E  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Dale B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley D  |  Overall Experience 
Rating:
5.0

I'm so glad I chose this storage way back in 2013 til now 2022 They have always been very nice to me & helpful ! I even rented a unhaul from them very respectful! Thanks to everyone there ! Kim Diamond /Fleming

Kim D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dale O  |  Overall Experience 
Rating:
5.0

Great storage unit! The owners are good guys that truly care about the customer

Trevor W  |  Overall Experience 
Rating:
5.0

A++++

Dennis E  |  Overall Experience 
Rating:
5.0

Nice people to store with!

Laney H  |  Overall Experience 
Rating:
5.0

I had the storage for almost 11 years. It was bitter sweet cleaning it out finally and getting all my stuff. Thanks for everything :)

CARRIE F  |  Overall Experience 
Rating:
5.0

We are glad we chose Brown County Storage. Our units were extremely clean, easy to access, and convenient for us. We would recommend Brown County Storage to anyone who needs Storage space for their belongings.

Sandra G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike S  |  Overall Experience 
Rating:
5.0

ecellent service ..

PAM H  |  Overall Experience 
Rating:
5.0

6 years & no problems! Very nice .... highly recommend !

ROD C  |  Overall Experience 
Rating:
5.0

Great place!Would use again!Nice people!

Nancy P  |  Overall Experience 
Rating:
5.0

Every thing went very well. transaction both getting unit and returning . had no problem at all.

Eddie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debi R  |  Overall Experience 
Rating:
5.0

It’s been a very difficult year with all that’s happened with Covid-19 along with personal issues I’ve had. I had this storage unit for 13 months. Sometime between Christmas of last year 2019 and March 2020 my unit was burglarized, approximately $3500 of items stolen! It was very frustrating to learn there wasn’t any surveillance at the premises. My unit was in the very far back facing a remote farm field. Whoever broke into my storage had full reign because of where my unit was like not being near the road or front entrance. I didn’t appreciate the reply when I contacted the office about the incident. They replied that maybe someone I personally knew committed the theft! I found that very insulting!! And then it was reminded to me that I didn’t purchase property insurance! That felt like it was being thrown at me like it was all my fault. Very much inappropriate I thought! I would’ve immediately moved my things out back in March when I had discovered the theft but like I mentioned things were very difficult then, as well as COVID-19 surfacing shortly thereafter. Things that were stolen included a pair of vintage standing congas that meant a great deal to me, a stereo system, large digital TV, a mattress to my daughter’s trundle bed, another custom hand drum and some clothing. My fiancé and I tallied up the total loss: About $3500.00+ in all. We reported this to the Brown County Sheriffs office. My hope is someone will see those congas (very sentimental to me) somewhere if they were sold or are being used, and will contact me. I’m a musician and I have other musicians on the lookout.

Stan B  |  Overall Experience 
Rating:
5.0

Your office staff is some of the best people, I have ever seen. When I got there, they already had my paper work waiting for me. I was there 30 seconds, and was able to leave. Thank you for having great people working for you. I wish the rest of the world would act as well mannered as your staff. Ty guys

Donald o  |  Overall Experience 
No reviews have been submitted for this location.
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