Customer Reviews for Brown Wolfe Rental & Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Brown Wolfe Rental & Storage
Scott O. on
Excellent
Steven G. on
Excellent in every way!!)
STEPHEN S. on
Kami was very efficient and got me on the road with a trailer very quickly.
Thomas N. on
Great job per usual
Myranda R. on
Amazing experience will definitely be back
Justin A. on
Customer service was impeccable, equipment was well-serviced.
Justin S. on
Extremely nice and very helpful. I even forgot an item in the truck and they held it and called me. Then when I missed our arranged pickup time due to work they were extremely nice and accommodating with my schedule.
Thomas N. on
Thanks Tammy! ;)) Great job as always!
Robin R. on
Tammy was awesome. She had everything ready and was very kind. I would rent form her anytime!!!!
stacie D. on
Overall a great experience, it would have been nice to be able to drop the trailer at our local location instead of driving it 1.5 hrs back to it's original location and 1.5 hours home after using it.
Jessica E. on
The owner of this location is fantastic and goes above and beyond to help their customers!! Thank you Sandy UHaul!!!!!
Charles S. on
Tammy was absolutely wonderful to work with! She made it fun to rent a U-Haul, something I never experienced before! I always dreaded going to the U-Haul facilities to rent a vehicle. My husband and I just moved to Sandy, and Tammy was one of the first residents we've met here. A genuinely nice, kind person...so refreshing after living on the east coast. Tammy is professional as well as being great with people. It was a great experience for us. . .thanks to Tammy!
Tom E. on
Tire on trailer was worn ,not safe.
james S. on
Great customer service from Tammy
ELIZABETH T. on
Nothing needs improving. It all went very smoothly.
Andrea J. on
Great customer service! Efficient and nice. Will definitely go back again!
jeff R. on
New owner is improving this location.
Marlayne H. on
Friendly, fast and helpful . Thank you
Jayson S. on
Great customer service and very friendly upon pick up and drop off. Highly recommend.
Elisha P. on
Nothing I can think of. June was incredibly helpful, thank you!
Eileen S. on
No improvement needed. Tammy (sp?) goes out of her way to accommodate you. As long as I’m in the area, this is the only location I will use.
Kristin L. on
Tammy is incredibly helpful. She worked with changes I did not expect in my local moving task (and I must add that I had called and requested a truck with plenty of notice but then had to make some changes in the last 48 hrs prior to the move) so I wasn't asking last minute to rent a truck nor with my needed changes. On top of all that, she was so real and personable. She is a keeper and deserves a raise and a bonus! Kristin
Dan L. on
No changes
Douglas G. on
The service Tammy provides is more "small town friendly" than we receive at the fancy "big city" U-Haul locations. No doubt that's because the East side of Sandy ain't big city. Go to this location if you want personal service where you feel appreciated and aren't looking for lines of people in the asphalt jungle.
Douglas G. on
The service was fantastic!
Brian P. on
We have rented from here before and This owner has been SUPER!!! to work with! I HIGHLY RECOMMENDED store / location. Can’t thank you enough for making this as painless as possible.
Thomas N. on
Tammy is wonderful
Darby D. on
Amazing customer service!!!!
Ross C. on
It looked super sketchy. It appeared like it was a junk yard. The building was dirty on the outside and everything was very randomly placed when you pulled in.
Kyle V. on
Honestly everything was perfect. Service was super fast and the representative courteous. If i ever need to rent again I'm definitely going back to the same location.
Thomas N. on
Tammy’s customer service is impeccable! She cares about her business! Great local business.
robin B. on
Excellent customer service
CAREY B. on
Tami was great!
michael W. on
Honestly I don"t know how you could improve the service I recieved.
justin S. on
Amazing to work with, super friendly and flexible. would highly recommend to anyone needing to rent a truck.
Malcolm M. on
Tammy was very helpful and efficient. Made my rental experience so easy.
Halsey P. on
I can't remember her name, but the agent that assisted me during my pickup in Sandy, Oregon was incredibly helpful and kind. She took a stressful situation for me and made it a positive. There was no trucks available close to my home so I made the 25mile drive out to Sandy to retrieve my uhaul amd was not happy about the lack of availability within the portland metro area. I would probably be writing a negative review if it wasnt for the employee at the Sandy location, she is amazingly personable and went above and beyond to help us get back on the road quickly and with the information we needed to successfully maneuver the truck.
MIKE K. on
Easy peazy - effortless transaction - Tammy’s the best ??
Kimberly H. on
This was the best rental experience I've had. The truck was ready for me when I arrived. It was even parked in front of the office for me. I was able to talk with a real person (not a machine) who was professional, efficient and friendly. The truck worked perfectly and was spotlessly clean. The location couldn't have been better. On top of all this, I was made to feel valuable and respected. Honestly, it was such a good experience I'm tempted to stop back by for a pick me up. Better than therapy.
Christopher G. on
Tammy's the best!
Charles H. on
Super friendly and efficient
Beverly S. on
top notch no improvements needed
REBECCA L. on
Very professional polite, helpful and explained very well questions I had. Very helpful and kind.
Rick S. on
Super helpful, like I said before, it would be nice to have a full tank of gas on pick up.
Tiara A. on
Tammy was so easy to work with and super personable! She made it a great experience. Definitely different than when it was ran by the person before her.
michael W. on
Very fast friendly and knowledgeable. Great people, would come back!
Gary Y. on
The owner has excellent customer service. We would definitely recommend this location.
Debra S. on
In February we needed to rent a U-Haul truck and a trailer to move. Due to changing weather (snow) we needed to adjust the size of the truck and trailer several times to facilitate the move. Each time Tammy took the time to make necessary adjustments to meet our needs. I have used U-Haul Rentals a number of times over the years and my experience with U-Haul Rental at Shorty's Corner was by far the best.
Clif D. on
Excellent service at this location. I will highly recommend to friends.
Catherine D. on
This is my second time renting here and I will do it again.
Vicky J. on
Better people than you deserve.
Elicia J. on
Very friendly
Danette V. on
Tammy was a great representative for your company. Prompt, cheerful, professional and available. Thank you!
Samantha C. on
Great customer service!!
David F. on
A small place, lady was nice. I returned the truck a day early. Asked for money back, couldn’t help me. Call the 800 number she said. Again the truck was nice, had under 3000 miles on it. I would like a discount for the hassle in Yuba City and an early return....
leonard D. on
Great service!!! Nice people run this place :)
RON K. on
Tammy went out of her way to make sure the truck was appropriate for the items we needed to move. She was very friendly and helpful.
jan V. on
Tammy Wolfe was my u-haul agent. She was very kind and helpful. The whole transaction was quick and smooth. I would use this location again and recommend to my friends. Thanks!
Darin L. on
Bravo! Very accommodating and great customer service! Did well to help meet my schedule, helped me make my move successful.
ALAN A. on
Best customer service, friendly, helpful and considerate. Can't express enough appreciation for smooth experience.
Don H. on
Best rental location on the east side.
Mike G. on
I was not told about the additional charge of $8 for some kind of coverage, not asked if I wanted it or told that it was added to the rental charge. I would like to see this $8 refunded. Thanks, MIke 503-622-3639
Connie C. on
Very nice and helpful for our last minute needs!
Ricky K. on
Awesome service. Too bad I cant expect that kind of service everywhere I shop.
Mike H. on
Great location and service!
Rachael W. on
The lady that works there is amazing. She was very helpful and made this move more enjoyable.
Svetlana F. on
Spectacular customer service!
JULIE R. on
Nothing, this lady is fabulous! I felt very taken care of from beginning to end! I would highly recommend this location!!!!
Amber M. on
The owner was very friendly and the check in/out process was fast and easy.
Eric J. on
The owner went above and beyond for us both renting and returning the truck. Very personable and accommodating. I would drive to her location for any future rentals.