When I arrived I was told the reserved truck was not onsite or available. UHaul tried to send me to Newberry. There was a 26' truck parked in front that they did not know was there and available. They did not update the mileage on the way out in their system, so I paid for an extra +/- $100 of mileage (assuming from the previous renter). I note that the lady who helped was amazing, but the UHaul people dropped the ball.
GREGORY S
Customer Reviews for Browns Country Buffet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Utility and appliance dolly was unavailable. Manager asked me to wai 20 minutes while he went to another location to pickup. I elected to follow-l him. We arrived at the other location as t and there was no dolly available. Manager at both locations did little to assist me with locating dolly.
Jamel GYes it was wonderful. The team that you had at Browns restaurant in Alachua was great.
Cassandra W