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RICHARD M
Customer Reviews for Browns Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is very unsafe to go to at night and it’s down in a deep bottom that looks very dangerous to drive into bigger vehicles. This land owner should not even have Storage business in this location.
Kelvin DVery nice and friendly
DANNY SOnly thing I can say was one of the lights went out in the back
marquita bVery friendly and polite. Would definitely recommend to a friend.
Dairo SThe last three times I rented a 5x8 cargo trailer it was $123.54....this time I was quoted $261.00 $135.00 more because of drop off location.I am 66 years old and live off social security so that's a lot of money to me.I had to get a 4x8 because that's all I could afford
DANNY SI was quoted the wrong price. Also I was supposed to be paying for a one way trip I ended up paying 3 times what I was told because of a mistake the person I rented for made! Never again U-Haul
Evelyn KEverything was easy. I didn’t know I had to download the app in order to get the truck, so maybe let people know to download the app after scheduling online for a rental U-Haul or truck. Other than that everything was great. The breaks we good and the truck drove great considering it was a 20 foot truck.
Jerry HGreat!
Shannon HAll god
DANNY SGive notice ASAP if equipment isn’t available
Susan LUpdate Uhaul app by picking up the location when we make it there threw GPS on mobile app or let know threw the app to go online .service is goid
Rickey WGREAT CUSTOMER SERVICE
James FThe attendants were pleasant and very helpful.
carol mThere was no gas in truck and charging to leave truck at another location is the stupidest thing I have ever heard of when you advertise you can drop at any location
Ricky WWas never able to use the uhaul purchased until 9pm. Scheduled for pick up @11am
Aystin MVery well kept! I did the online return because I got there after hours but the grounds was very well kept
Jennifer DMy comments are as follows (If you looking for great services come here , this services hear is very great, they will you in and out of there in a few minutes, they explained things very clearly how to pick up and drop off Uhaul how to use the the use Uhaul app, I would rate brown's self storage a perfectly 10 overall experience
Rickey WThe reps were very diligent for my needs. The equipment served me perfectly.
TIMOTHY GBrowns was a fine drop off location but it was over 40 miles from my location in Cordele GA, especially when there is a UHaul location in Cordele. After a 6 hour trip, another 40 miles and back just to drop off the trailer was a bit much. Other than the drop off location, UHaul's service was great.
EARL M