Then gentleman's name is escaping me, but he provided the best customer service I've ever had in my life. Friendly and informative. Made our pickup and drop off a breeze. We will be coming to Brushy Creek for all of our future moving and storage needs.
James L
Customer Reviews for Brushy Creek Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing everything was great and the guy was awesome .
Cristian VStephen was awesome and so helpful and happy to help! Great experience!!
Erin SCustomer service was great, he was very helpful, kind and thorough. My situation changed where I could use the truck earlier than time slot I had reserved and I was fortunate that one was available which helped me out tremendously. Thank you
Michelle WSteve was so friendly, personable, and helpful! My move and the weeks leading up to it have been very stressful and Steve made it less so! Thank you, Steve!
Austin DSteve was very accommodating and everything went very smoothly.
Norman LGreat customer service and pricing.
Caleb BThe gentleman who helped us is always very friendly and goes above and beyond to make sure we have everything we need.
Kristen PNothing. Doing great. Steve is the nicest!
kenneth gterrific service-- and very friendly, communicative.
BRIAN BSteve was fantastic friendly professional and goes above and beyond to make you feel welcome
Prem PVery helpful and friendly.
ronald pSteve at Brushy Creek Storage is the absolute best! I would highly recommend this location to anyone.
Parker RI don’t remember the associate name that was working but he was friendly professional and courteous
PREMDAT PThe only problem was I had to ask someone to help me find the gas tank.
Yolanda SThis location was great, however it wasn’t the location I signed up for and I never received notification that the chosen location was being switched. So the location gets 5 stars but U-Haul customer service/website gets none.
Wendy RSteve was so welcoming and very helpful I would highly recommend this location!!
Maggie BSteve was a pleasure to work with and went out of his way to make sure we had the best vehicle rental for our needs. Would absolutely rent from here again.
Brenton MGreat experience 10/10 ❤️
Brittnay JEverything went very smoothly. I was able to have someone else pick up the truck for me with just a phone call. I really appreciate all the help..
DOUGLAS SThe gentleman at this location was so helpful and kind.
Lisa GGreat location, U-Haul van not in the greatest condition, there was no heat in the van what so ever kept blowing cold
Jeffrey RService was spectacular. The man who helped me was so kind and helpful, funny and warm. He made my stressful day a whole lot brighter. Thanks! Karen
Karen KNothing
jimmy dNothing everything was great
randall sSteve the manager is great to work with. Super friendly and very accommodating.
marion mNothing Steve was fantastic would use this again
Dave SSteve was amazing to work with and made the process quick and efficient.
Andrea HSteve at Brushy Creek Storage is the man. You will not be disappointed. Just forget all other local truck rental options. Just look at their reviews. Steve at Brushy Creek stands alone...the end.
joe mTop notch service and easy like this process should be. Good people.
Frank FSteve and Brushy Creek Storage could not have been nicer and more helpful. Really made my day! Moving is never fun but it is made so much better when you have someone like Steve to kindly and joyfully walk you through the pickup and drop off. He was just the best!!!
TIMOTHY BExcellent customer service!
James NSteve at the Brishy Creek location was excellent. Will use this location again and recommend it. Thank you
JULIE LSteve has been great. He always does what he says he’ll do. He is personable, helpful and does a great job. Thanks for everything. Rick McKeeman
Rick M | Overall ExperienceThe van had cockroaches and a cigarette smoke smell. I killed one of the cockroach but the other got away. In terms of the cigarette smoke, please inform renters to respect other renters.
FRANCIS CSteve was very friendly, helpful and professional. A joy to work with!
Wendy W | Overall ExperienceSuper nice Gentleman at the front desk. Very informative. Highly recomend!
Charles EExcellent service!
James NExcellent and friendly people who went above and beyond for me. Thank you !
Ashleigh Sguy that worked there was extremely nice and helpful. 100% recommend working with him
Kristopher M10/10!! This was actually my first time renting a U-Haul, and the gentleman in the office went above and beyond to help make sure that my first experience went smoothly. I would definitely recommend this location for anyone looking to for a hassle-free and reliable rental!
REAGAN WIt’s a small area and the sign doesn’t say “U-Haul” as people would expect to see when looking for the building. The sign should have something that says “U-Haul”.
Anthony SOwner was exceptionally helpful. Highly recommend using this location
MICHAEL BSteve was incredibly kind and generous. We arrived early for our pickup and he got us out of there within 10 minutes.
Nolan SExcellent customer service very friendly and honest this is my second time renting from them would recommend it to anybody. They’re outstanding.
Dianna DNot much, Steve, the manager was great, also appreciate the better price offer when I booked. Would use again
Raymond HSteve was great and made the process easy and quick.
jeremy dMake sure the vehicle is cleaned..
Tyrell CSteve was very accommodating & his customer service was superior!! Will definitely rent from him again should the need arise!!!
MaryLynn CKeep Stephen working at this location. He is absolutely the best customer service representative you could ever have. He is knowledgeable, friendly, honest, fair, direct, and understanding. He is awesome.
Wesley TVehicle was in good shape, ready, and the office manager friendly, helpful and clear. Always a great experience to rent from this place!
Michelle MBest storage facility I have ever used! Super friendly staff and always on top of everything!
Brian W | Overall ExperienceSteve was great!
Susan C10 out of 10! Highly recommend. As a first timer renting a uhaul Steve was very accommodating and so helpful. Steve provided the best feed back for a successful move!
heather hSteve was great in helping us pickup after hours
Helen FEvery time we use this pick-up location we have the absolute best experience. The communication is above and beyond, and the customer service is top notch. Highly recommend for anyone needing a rental!
Leonard BGive them uhaul blankets for purchase. My only complaint is that there were none available.
Brynda MPerfect transaction. Recommend this location!
kathleen wNothing everything was great 😃
timothy cOutstanding in every way! Appreciate customer service above and beyond expectations and Steve's super helpful and very friendly attitude. Wow, this was the best customer service experience I have had in a very long time.
Becky EEverything was great! Steve is awesome!
Michael KI would rent again from this U-Haul store. Steve very helpful with getting my cargo van printed for me. I would give his store a 10 for sure.
Dianna DN/A
Sierra CThe gentleman who helped us was very friendly and helpful. We'll definitely be back next time we need a uhaul.
Damian PExcellent customer service. I would highlight recommend Brushy Creek location!
James NSteve was great!!
Barry HSteve was fantastic, really helpful and great to talk to. Will definitely rent here next time I need a U-Haul. Thanks!
max jSteve is who I worked with and was the best pleasure to speak and work with him.
Emily CI had a great experience in U-Haul. I’m so happy that I found that location. It was so easy and the guy that helped me was so helpful so respectful so nice great customer service. Thank you so much.
Krystal JI was running late for my pick up because my babysitter was running late when Steve called me to make sure I hadn't forgotten the rental. The man couldn't have been nicer or more accommodating! I'm usually skeptical when I see a business has 5 stars but based on my experience this location deserves it. Steve went out of his way to make sure I had everything I needed and there is a gas station right down the street for easy fill up before drop off. I would definitely choose this location the next time I need to rent a uhaul.
Anthony AAs always everything was top notch! Never have had anything but great service! I won't rent anywhere else!
Dean MSteve runs a great business whether from the uhaul side or the storage side. He's very communicative and very straight forward and honest! I've rented from him a few times and it's always great service!
Dean MAttendant was very helpful and cheerful.
Sarah CBrushy Creek Storage is a great facility, with very friendly staff that are always ready and willing to help you out with anything that you need.
Michael D | Overall ExperienceFriendly, easy transaction! Thanks!
Leonard BCustomer service is the best!
James NGreat customer service, will do business again
Michael RBrushy Creek Storage is very nice storage facility. Steve at Brushy Creek Storage has always been very accommodating, and helpful over the past couple of years.
Tim A | Overall ExperienceStaff was very helpful and attentive!
Robert P | Overall ExperienceGreat service and storage unit. Will recommend to everyone I know
krystal o | Overall ExperienceThe climate-controlled storage was outstanding - clean and accessible. Steve, the manager, is great and helped make the process smooth as silk.
Joe J | Overall ExperienceThis place is fair priced and clean. Steve the manager is SO helpful and a great guy. He is there to help. You'll never find a better place.
Janice H | Overall ExperienceSteve was an amazing guy!! He was super helpful. He always said hello and goodbye when he could. Always said hey to my dog. Was very understanding when things didn’t go as planned. Overall a great experience!!
Hailey H | Overall ExperienceSteve was absolutely helpful and the nicest manager I have ever met at a storage facility.. better not lose this man because he is an ssset fir your company.
Ruth R | Overall ExperienceNicest people you could meet work at Brushy Creek Storage.
BRIAN S | Overall ExperienceI would gladly rent there again because Steve is one of the nicest people that I have ever met. When I needed assistance, he was always eager and willing to help. I would describe him as friendly and kind . I will miss his cheerful Hellos! As I walked into the office. May GOD bless he and his family ! Lia D.
Lia D | Overall ExperienceSteve was very helpful and easy to work with.
Matt H | Overall ExperienceI was very satisfied with my rental experience at Brushy Creek Storage and would recommend it to anyone with storage needs.
JOHN M | Overall Experiencevery satisfied the person who works in the office is very kind and friendly
Jose M | Overall Experience