Customer Reviews for BTA Self Storage Terrell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BTA Self Storage Terrell

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Brandie W. on

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James C. on

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The person who helped us was very knowledgeable. He helped us with the closest and easiest place to get gas, too.

Waylon J. on

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William B. on

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My rental and return went smoothly as expected. Thank you Mike for your service and professionalism.

melisa R. on

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BILL B. on

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I was well received on my pick-up day and returned the equipment with no problems.

Odelia B. on

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Charlotte R. on

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MIKE H. on

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Edward G. on

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RAY P. on

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Albert M. on

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The gentleman working the counter wasn't very much help. It seemed like every question I asked him, his response was I don't know? I asked do what type of lock is required? I was sold the wrong one?

Jackie S. on

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Steven C. on

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Photos to view and inspect trailer could never download either on my device or the associates’ device. So maybe have another way to approve as this added some extra time to pick up unit.

Michael G. on

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Scott B. on

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AFTER HOURS DROP OFF AREA FOR SMALLER EQUIPMENT THAT CANNOT BE LOCKED WITH A KEY

Don S. on

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Very easy and painless. Highly recommend, rented 15 ft truck, very clean and easy to maneuver.

WILDRED M. on

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JORDAN G. on

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Very nice and secure facility!

ALBERT R. on

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The guy that's working in the office now he is very well concerned about the customers. He is more than accommodating to the customers he wants the customers to be well satisfied he is always suppor

Michael M. on

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Sheri R. on

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I never had a storage unit with you. I recently moved in to the apartment that sits on the grounds of BTA Storage @ 15175 Hwy 205, Terrell, TX.

ERIC H. on

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Great experience! Over a year and a half with them

KELLI H. on

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Thay was Friendly and very helpful when I had Questions.

Perry H. on

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We do move clean items, so it is important that the equipment be very clean.

Lucy H. on

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I've always had pleasant results

dustin S. on

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MARK E. on

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I would move my things again there if I needed to. Thank You, Barb Esslinger

Larry M. on

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Shandel B. on

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JEFFREY H. on

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This is a very nice and well managed storage facility. I am very happy with the ease of arranging and setting up my storage requirements.

MARK J. on

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Great place.

Alex M. on

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david S. on

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Walter L. on

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None at this time

Patricia B. on

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Paul D. on

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everything was professionally done.The salesman explained everything to me and was professional about it.Thank if i have to use yall again I will.

Shawn K. on

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WALTER' L. on

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I have used this location for many years when I needed to rent equipment. It is not the closest to my home but they always treat you very well. They also act like they want you to come back again.

jerry S. on

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Bart K. on

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ALICIA N. on

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Great customer service very helpful and attentive

JOEY A. on

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There is alot of misinfo on the website.

TARA M. on

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So far it has been good.