Customer Reviews for Buckeye Thrift LLC
(U-Haul Neighborhood Dealer)

316 reviews

1411 Park Ave W   Mansfield, OH 44906

(419) 522-2847

Location Hours

  • Mon-Sat: 9 am - 6:30 pm
  • Sun: 11 am - 5 pm

Services at this Location:

Contact Us

(419) 522-2847

1411 Park Ave W
Mansfield, OH 44906

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6:30 pm
  • Sun: 11 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They have good service. Been there twice once for my aunt when she was moving an the other day for myself to move. Very nice people and very simple fast process.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA B. 
Rating:
3.0

Customer did not leave a comment.

BRENDA M. 
Rating:
5.0

The best place to rent a uhaul from. Such helpful, friendly people. Thanks again!

JOSEPH Y. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA W. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN H. 
Rating:
5.0

Customer did not leave a comment.

Gage P. 
Rating:
5.0

There's nothing their so friendly and nice. Thank u guys

BRITTANY T. 
Rating:
5.0

What a fantastic place to rent from. Helpful, friendly, and a great thrift shop to look around in when your done. I never go anywhere else.

Joseph Y. 
Rating:
5.0

Great people!!

DWIGHT F. 
Rating:
5.0

Thanks for all your help! Best place to rent a uhaul!

JOSEPH Y. 
Rating:
3.0

Customer did not leave a comment.

PORSHA CONCHITA W. 
Rating:
5.0

Our uhaul had no oil in it at all so we putvin 3 quarts and still low! And we were told it was just serviced?

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN H. 
Rating:
5.0

I have rented Uhaul vehicles twice from this location and would do it again without reservation. Uhaul representative Doug was both friendly and super helpful as well as a pleasure to meet.

Susan S. 
Rating:
5.0

Thanks again! Always a breeze renting from Buckeye Thrift.

JOSEPH Y. 
Rating:
5.0

Unbelievably helpful! Would definitely recommend!

JOSEPH Y. 
Rating:
5.0

So easy! Thanks for all your help!

JOSEPH Y. 
Rating:
5.0

This is the BEST place to rent a uhaul. Very helpful and friendly!

JOSEPH Y. 
Rating:
5.0

Amazing customer service. ❤️

MARIA M. 
Rating:
5.0

After calling all over for Ohio for over 6 hours i called Doug and he said i have what you need come and get it!!! Thank you so much Doug!!!

Kent K. 
Rating:
5.0

Customer did not leave a comment.

DARYL S. 
Rating:
5.0

Best Uhaul in town

Mike E. 
Rating:
5.0

Great people!!

DOUGLAS F. 
Rating:
5.0

Customer did not leave a comment.

TAMELA H. 
Rating:
4.0

Customer did not leave a comment.

Joshua E. 
Rating:
5.0

Customer did not leave a comment.

JIMMY H. 
Rating:
2.0

That van was a death trap. Steering wheel had a massive wobble at highway speeds and the brake rotors were extremely warped making for dangerous stopping,. For only having 35k on the odometer mechanically speaking that van was in horrific condition, even the steering wheel itself was disgusting. Easily the worst rental I've had from uhaul.

ADAM H. 
Rating:
2.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Charles E. 
Rating:
5.0

Customer did not leave a comment.

LINDA S. 
Rating:
4.0

Customer did not leave a comment.

Kathleen G. 
Rating:
5.0

Customer did not leave a comment.

Lori W. 
Rating:
4.0

I have to say nothing. I had a good experience

LILLIE T. 
Rating:
1.0

First off this was one of the worst experiences of my life with a uhual an frankly I honestly don't know if I will ever use them again, the truck we got was said to be on 7/8 on gas an then when I got in it it was on 3/4 but I was still required to refill to the 7/8 an then I got the truck back to Ohio an had to wait a couple of days to move the stuff into the new place an with in those 4 days I had to jump the truck 4 times cause ever day I went to start it an let it run a little it was died then not only that the whole experience with the drop off location was completely awful the lady was very rude an had told us the complete wrong pricing then wanted us to pay close to 300 extra for 4 days or was supposed to be 4 days but ended up being charged for 5 after she had told us that if we had it back by 11 on Sunday we would not be charge for it then would not honor that basically calling us liers saying that she never told us that. So in the end instead of paying 160 I ended up paying 290 for an extra 4 days need less to say if I could give this experience a negative star review I would!!

ADDISON P. 
Rating:
5.0

The best, most helpful place to rent a uhaul in Mansfield. Very friendly!

Joseph Y. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
2.0

Make sure that the code that is given is the correct one.

PAUL D. 
Rating:
5.0

Great staff!!!

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Mindy W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Great job and and made my moving experience sooo easy. I'd recommend this Uhaul location to everyone !

JUSTIN R. 
Rating:
5.0

Fantastic customer service! Always there when ya need them! I drive outta my way to book with them, when I need a truck. Easy online check in.

Denyse L. 
Rating:
5.0

Very nice customer service! Thank you

chad C. 
Rating:
5.0

Customer did not leave a comment.

RENEE R. 
Rating:
5.0

VERY friendly and helpful! Tried the new location on Park Avenue first and it was a waste of time. Buckeye Thrift is the place to go. So easy and help! Thanks again!

Joseph Y. 
Rating:
4.0

Customer did not leave a comment.

Kathleen W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
4.0

Be more specific where to get truck keys

Angel F. 
Rating:
1.0

Never received a confirmation for box code. 2nd truck was not available till later. Ramp was not lubed for movers. All was online uhaul.com fault not this location. Got a late trailer penalty even when I returned same day. Extremely pissed at website!!

GARY B. 
Rating:
4.0

Please stop placing the dolly and moving blankets in the back of the truck. This takes up space in the back and I did not request them.

Austin H. 
Rating:
5.0

Customer did not leave a comment.

HEIDI S. 
Rating:
5.0

Very friendly and quick with the paperwork

BELINDA S. 
Rating:
5.0

Customer did not leave a comment.

Cyndra C. 
Rating:
5.0

N/A

MARY B. 
Rating:
5.0

Very nice people. They did a awesome job.

amy K. 
Rating:
4.0

The no contact pickup is a joke. There is a glitch that wouldnt let me put in my phone number to use the self check in. I put my health at risk having to go into the store and check in. The whole thing put me 30 mins behind also.

Stephanie S. 
Rating:
4.0

Customer did not leave a comment.

Raven B. 
Rating:
4.0

Customer did not leave a comment.

GERALD K. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
4.0

Customer did not leave a comment.

TAMMY P. 
Rating:
5.0

Great experience! Thanks for all your help. Best place to get a uhaul in Mansfield.

JOSEPH Y. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

They did a great job with getting us the right size, were very nice on the phone when we spoke and the inspection went very well both going and coming back. Thank you!

MICHAEL B. 
Rating:
2.0

Got charged for furniture blankets that I didn't use because I had to take them out of the zippered container (they were still in the plastic wrap) in order to fit mattresses in the uhaul.

Josh M. 
Rating:
5.0

Customer did not leave a comment.

SONTIA C. 
Rating:
5.0

No complaints. Great experience!

WILLIAM F. 
Rating:
5.0

Really helpful as friendly staff. Been here multiple times. Never anything less the excellent.

JOSEPH Y. 
Rating:
5.0

These folks are great! They hooked up the trailer for me in a timely manner and answered all my questions. A nice, positive experience! Thanks

William M. 
Rating:
5.0

Customer did not leave a comment.

charles G. 
Rating:
5.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

Very helpful and friendly! Best place to rent a uhaul in Mansfield!

JOSEPH Y. 
Rating:
5.0

Rented from other places in town, this by far the best. Will be back

JOSEPH Y. 
Rating:
3.0

Your UHaul operators are in to big of a hurry to get your credit card number. Answer my damn questions FIRST! Your prices are too high!

JEAN M. 
Rating:
5.0

Customer did not leave a comment.

MARTHA A. 
Rating:
5.0

Customer did not leave a comment.

LATISHA K. 
Rating:
5.0

Staff very friendly, process was quick & easy, it's literally step by step on your phone & you cannot move on until all spaces are filled in properly, that's as simple as it gets! Information provided was very accurate of what to do & expect. Would recommend ????????

WENDY F. 
Rating:
5.0

Above and beyond in customer service. The owner personally hooked up the rental trailer and insured everything was working properly. We drive past 3 other uhaul dealers to come here everytime.

John Joseph R. 
Rating:
5.0

Best place to rent a Uhaul in in Mansfield. Always have what truck I need. Quick, fast, and friendly!! Shop at the locally owned place and not corporate store. They will appreciate it!!

JOSEPH Y. 
Rating:
5.0

Customer did not leave a comment.

Cassyanna N. 
Rating:
5.0

I think your location was perfect

Nicole T. 
Rating:
5.0

Best uhaul place in Mansfield!!

Joseph Y. 
Rating:
4.0

Customer did not leave a comment.

Melanie T. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Best place to get a uhaul. Helpful and friendly.

Joseph Y. 
Rating:
4.0

N/A

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
4.0

Customer did not leave a comment.

Carrie W. 
Rating:
5.0

By far the easiest place to rent from. Carol and Doug are both very helpful!

Joseph Y. 
Rating:
5.0

Customer did not leave a comment.

Coral E. 
Rating:
5.0

Very friendly, fast , and efficient. Truck was ready right when I got there. U-haul has always been my "go-to company" for any time I need a vehicle or trailer.

Troy J. 
Rating:
5.0

Customer did not leave a comment.

Carl H. 
Rating:
5.0

This is by far the best and easiest place to rent a uhaul. Rented quite a few times and never had any issues. Doug and Carol are fantastic!

Joseph Y. 
Rating:
5.0

Customer did not leave a comment.

GREG M. 
Rating:
5.0

Customer did not leave a comment.

Clayton K. 
Rating:
5.0

I rent trucks frequently. This is the best location as far as service! They also always seem to have the truck that I am in need of.

Joseph Y. 
Rating:
5.0

Everyone there is wonderful. Second time that I've done business with them, I'm always leaving with a smile and a pen lol. Carol I'm not sure how you spell her name, she's the sweetest. All in all I enjoy all three of the workers.

Amanda A. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

John V. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top