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BILLY E
Customer Reviews for Buckeye Thrift LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Employees very friendly and helpful. Nice to work with. Used online booking feature. Was able to cancel one truck in the wrong location and book another same day.
Heather MHave used them for years, also clean truck and very friendly staff.
Mary MAmazing customer service, very friendly people. Will definitely recommend this specific uhaul place 👌
Amber SAwesome people had everything set up very friendly will do business with them again.
John SSmooth as silk, thank you!!
Donald TGreat customer service!
Gabe MBuckeye thrift is a great place to do business.
Jay BVery helpful!
Joseph YBuckeye Thrift deserves their reputation as one of the top five U-Haul locations in Ohio. The staff, especially Dee and Doug are friendly, accommodating and efficient. I recommend that anyone in need of the services offered by U-Haul contact and do business with them over any other operator in the Ontario Mansfield Bucyrus area. I took the time to write this review in thanks for a stellar experience.
nicholas pUnusual location at first glance but very helpful and friendly customer service. They had what we needed with no issues. Will use again😁
Hope JGreat people! Very Helpful
Joseph YThe manager went out of his way to come all the way to Ashland where we were suppose to pick up truck, but Noone was there to give us key, mobile check in was not working. He was so helpful and we switched service contract to him and I will always go there from now on, and tell all my friends. Thank you again for everything.
julie mThey were super nice & helpful.
Kelly KVery helpful and friendly location!
Joseph YVery helpful and friendly location. Will be back!
Joseph YThank you!
Joseph YAwesome!
Joseph YThanks again for your help!
Joseph YMy truck either had no windshield wiper fluid, or the sprayers were frozen shut. I had a very scary drive from Mansfield to Cleveland with no way to clean my windshield.
Arielle CIt was not the place that we picked it up. I live in Galion and had to drive clear to Mansfield. Once again to get a truck now I spent more on mileage than I did on the actual truck. This is absolutely ridiculous that there was another dealer just right up the street from the one we picked up that had at least at least 10 to 15 local trucks sitting there not doing anything yet you could not transfer one of them over to Galion so I wouldn't have the extra 30 Mile that I had to pay for I will consider a different place for my moving experience if I decide to move again
Brandie SEveryone was extremely helpful. Top notch service
Dean LThere’s a corporate Uhaul location right down the road and I prefer this location much better. Incredibly friendly staff and they were very attentive to my needs! Amazing place
mallory rGreat people!
Douglas FThe location is a poorly kept thrift shop. There are no moving supplies. The guy that handled my rental agreement was not very cordial and pushy. I don't recommend this location and I will not ever use this location again.
Tabbatha SNot a thing U all are good just the way u are
Vickie DFantastic customer service. My whole family goes through them for moves, hauls, etc. "Mom and Pop" location. Support small businesses and keep it local.
DENYS LGreat experience! Thanks again.
Joseph YBuckeye thrift goes above and beyond making my experience very pleasant!!
Dawn HWonderful! Thank you!
Joseph YGreat experience! Thanks again
Joseph YIt was not cleaned when I received it it was below a half tank an I put 40 dollars I'm it before I returned which placed it right almost on half a tank I sweated out an cleaned front an was charge for gas an other things I got ripped off
Brittany LThanks for all your help! Definitely recommend.
Joseph YAmazing service. Thanks again!
Joseph YPerfect. Thank you!
JOSEPH YBest place in town!
Dwight FEverything was good for the most part. The van that I rented wasn't quite full on gas (a little below full,) but I returned it full. Also, the storage area of the van still had some wetness in it (I'm assuming from the previous renter.) It wasn't bad, but noticeable.
JOHN WBest service in town!! Thank you
mike mDid what he could to get me the best deal and make my move more convenient.
KATRINA MThe folks at Buckeye Thrift were friendly and helpful. I'd be happy to rent from them again. Thanks!
SARAH RThanks for being so helpful! Great experience.
JOSEPH YThe employees are amazing. So polite and very helpful.
CHERYL TGreat place to rent from. Wonderful people, very helpful! Thanks again.
JOSEPH YI pity the fool who doesn’t rent from Buckeye Thrift!
JOSEPH YThey have good service. Been there twice once for my aunt when she was moving an the other day for myself to move. Very nice people and very simple fast process.
STEVEN BThe best place to rent a uhaul from. Such helpful, friendly people. Thanks again!
JOSEPH YThere's nothing their so friendly and nice. Thank u guys
BRITTANY TWhat a fantastic place to rent from. Helpful, friendly, and a great thrift shop to look around in when your done. I never go anywhere else.
Joseph YGreat people!!
DWIGHT FThanks for all your help! Best place to rent a uhaul!
JOSEPH YOur uhaul had no oil in it at all so we putvin 3 quarts and still low! And we were told it was just serviced?
EDWARD SI have rented Uhaul vehicles twice from this location and would do it again without reservation. Uhaul representative Doug was both friendly and super helpful as well as a pleasure to meet.
Susan SThanks again! Always a breeze renting from Buckeye Thrift.
JOSEPH YUnbelievably helpful! Would definitely recommend!
JOSEPH YSo easy! Thanks for all your help!
JOSEPH YThis is the BEST place to rent a uhaul. Very helpful and friendly!
JOSEPH YAmazing customer service. ❤️
MARIA MAfter calling all over for Ohio for over 6 hours i called Doug and he said i have what you need come and get it!!! Thank you so much Doug!!!
Kent K