Customer Reviews for Buckeye Thrift LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Buckeye Thrift LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

James D.
Rating:

Customer did not leave a comment.

PAUL D.
Rating:

Make sure that the code that is given is the correct one.

CHRISTOPHER M.
Rating:

Great staff!!!

Mindy W.
Rating:

Customer did not leave a comment.

RICHARD S.
Rating:

Customer did not leave a comment.

JUSTIN R.
Rating:

Great job and and made my moving experience sooo easy. I'd recommend this Uhaul location to everyone !

Denyse L.
Rating:

Fantastic customer service! Always there when ya need them! I drive outta my way to book with them, when I need a truck. Easy online check in.

chad C.
Rating:

Very nice customer service! Thank you

RENEE R.
Rating:

Customer did not leave a comment.

Joseph Y.
Rating:

VERY friendly and helpful! Tried the new location on Park Avenue first and it was a waste of time. Buckeye Thrift is the place to go. So easy and help! Thanks again!

Kathleen W.
Rating:

Customer did not leave a comment.

MICHAEL R.
Rating:

Customer did not leave a comment.

Angel F.
Rating:

Be more specific where to get truck keys

GARY B.
Rating:

Never received a confirmation for box code. 2nd truck was not available till later. Ramp was not lubed for movers. All was online uhaul.com fault not this location. Got a late trailer penalty even when I returned same day. Extremely pissed at website!!

Austin H.
Rating:

Please stop placing the dolly and moving blankets in the back of the truck. This takes up space in the back and I did not request them.

HEIDI S.
Rating:

Customer did not leave a comment.

BELINDA S.
Rating:

Very friendly and quick with the paperwork

Cyndra C.
Rating:

Customer did not leave a comment.

MARY B.
Rating:

N/A

amy K.
Rating:

Very nice people. They did a awesome job.

Stephanie S.
Rating:

The no contact pickup is a joke. There is a glitch that wouldnt let me put in my phone number to use the self check in. I put my health at risk having to go into the store and check in. The whole thing put me 30 mins behind also.

Raven B.
Rating:

Customer did not leave a comment.

GERALD K.
Rating:

Customer did not leave a comment.

John H.
Rating:

Customer did not leave a comment.

TAMMY P.
Rating:

Customer did not leave a comment.

JOSEPH Y.
Rating:

Great experience! Thanks for all your help. Best place to get a uhaul in Mansfield.

ROBERT M.
Rating:

Customer did not leave a comment.

MICHAEL B.
Rating:

They did a great job with getting us the right size, were very nice on the phone when we spoke and the inspection went very well both going and coming back. Thank you!

Josh M.
Rating:

Got charged for furniture blankets that I didn't use because I had to take them out of the zippered container (they were still in the plastic wrap) in order to fit mattresses in the uhaul.

SONTIA C.
Rating:

Customer did not leave a comment.

WILLIAM F.
Rating:

No complaints. Great experience!

JOSEPH Y.
Rating:

Really helpful as friendly staff. Been here multiple times. Never anything less the excellent.

William M.
Rating:

These folks are great! They hooked up the trailer for me in a timely manner and answered all my questions. A nice, positive experience! Thanks

charles G.
Rating:

Customer did not leave a comment.

Susan L.
Rating:

Customer did not leave a comment.

JOSEPH Y.
Rating:

Very helpful and friendly! Best place to rent a uhaul in Mansfield!

JOSEPH Y.
Rating:

Rented from other places in town, this by far the best. Will be back

JEAN M.
Rating:

Your UHaul operators are in to big of a hurry to get your credit card number. Answer my damn questions FIRST! Your prices are too high!

MARTHA A.
Rating:

Customer did not leave a comment.

LATISHA K.
Rating:

Customer did not leave a comment.

WENDY F.
Rating:

Staff very friendly, process was quick & easy, it's literally step by step on your phone & you cannot move on until all spaces are filled in properly, that's as simple as it gets! Information provided was very accurate of what to do & expect. Would recommend ????????

John Joseph R.
Rating:

Above and beyond in customer service. The owner personally hooked up the rental trailer and insured everything was working properly. We drive past 3 other uhaul dealers to come here everytime.

JOSEPH Y.
Rating:

Best place to rent a Uhaul in in Mansfield. Always have what truck I need. Quick, fast, and friendly!! Shop at the locally owned place and not corporate store. They will appreciate it!!

Cassyanna N.
Rating:

Customer did not leave a comment.

Nicole T.
Rating:

I think your location was perfect

Joseph Y.
Rating:

Best uhaul place in Mansfield!!

Melanie T.
Rating:

Customer did not leave a comment.

James B.
Rating:

Customer did not leave a comment.

Kenneth H.
Rating:

Customer did not leave a comment.

Joseph Y.
Rating:

Best place to get a uhaul. Helpful and friendly.

Matthew E.
Rating:

N/A

Larry B.
Rating:

Customer did not leave a comment.

Carrie W.
Rating:

Customer did not leave a comment.

Joseph Y.
Rating:

By far the easiest place to rent from. Carol and Doug are both very helpful!

Coral E.
Rating:

Customer did not leave a comment.

Troy J.
Rating:

Very friendly, fast , and efficient. Truck was ready right when I got there. U-haul has always been my "go-to company" for any time I need a vehicle or trailer.

Carl H.
Rating:

Customer did not leave a comment.

Joseph Y.
Rating:

This is by far the best and easiest place to rent a uhaul. Rented quite a few times and never had any issues. Doug and Carol are fantastic!

GREG M.
Rating:

Customer did not leave a comment.

Clayton K.
Rating:

Customer did not leave a comment.

Joseph Y.
Rating:

I rent trucks frequently. This is the best location as far as service! They also always seem to have the truck that I am in need of.

Amanda A.
Rating:

Everyone there is wonderful. Second time that I've done business with them, I'm always leaving with a smile and a pen lol. Carol I'm not sure how you spell her name, she's the sweetest. All in all I enjoy all three of the workers.

Michael R.
Rating:

Customer did not leave a comment.

John V.
Rating:

Customer did not leave a comment.

Rob R.
Rating:

There were other U-haul providers closer to where I was, but Buckeye Thrift has always treated me well.

Mike S.
Rating:

Customer did not leave a comment.

Rick A.
Rating:

I advised uhaul drop off location was incorrect. Uhaul advised it was a computer issue and to ignore it. When I returned the unit to my destination they advised it was 900 miles from where it was supposed to be dropped.I spent 10 minutes on the phone to try to explain issue. Then received call again the following day to explain it all over again .

David O.
Rating:

Customer did not leave a comment.

Jay B.
Rating:

Customer did not leave a comment.

Richard D.
Rating:

Customer did not leave a comment.

JEFF L.
Rating:

Nothing , staff was very friendly and helpful !

Amanda A.
Rating:

Customer did not leave a comment.

Navah H.
Rating:

Nobody had any of the information on file I feel they were very poorly trained. they also try to call me a liar about previous uses of U-Haul I've had. Overall not a very pleasant experience.

michelle T.
Rating:

I really had a great experience. I never rented a u haul before n its very easy and was everything we needed. I do wish the dolly was just included with truck rental. I'm not paying an additional fee for it. Overall was awesome!

Anni L.
Rating:

Customer did not leave a comment.

Alan B.
Rating:

Customer did not leave a comment.

nithold N.
Rating:

Customer did not leave a comment.

Brittany L.
Rating:

Fantastic!!!!

George S.
Rating:

Customer did not leave a comment.

Detra M.
Rating:

Customer did not leave a comment.

beverly S.
Rating:

Customer did not leave a comment.

charles G.
Rating:

Customer did not leave a comment.

Patricia H.
Rating:

Customer did not leave a comment.

Cynthia C.
Rating:

Customer did not leave a comment.

Kevin G.
Rating:

Customer did not leave a comment.

Joseph B.
Rating:

Absolutely love the place I got it from and the workers. Uhaul itself was the worst part of it all! I'll be using penske in the future.

greg F.
Rating:

Customer did not leave a comment.

Michelle S.
Rating:

Customer did not leave a comment.

Paula S.
Rating:

The sales associates were outstanding! I accidentally left my driver's license home and had to drive back to get it. They were kind enough to stay past closing time so I could make it back and rent my van. I do wish once we set up an account with U-Haul, that our driver's license would stay on file. I had previously rented at this U-Haul and it would have saved me the trouble of running all the way home to get my driver's license if it was kept on file with U-Haul.

Lorie P.
Rating:

Very helpful lady inside the business. Kind and knowledgeable. I would rent from here again.

Peter L.
Rating:

Nothing, Doug Ferrell and Carol were both awesome!

Ian H.
Rating:

Customer did not leave a comment.

david C.
Rating:

Customer did not leave a comment.

Jeff Z.
Rating:

Nothing, I received a great vehicle in a very short notice. I called at 3:30 pm on a Saturday and picked it up Sunday at 11:00am. Everything was ready to go in a very short time frame.

Mitzi H.
Rating:

I value the help and expertise found at Buckeye Thrift Uhaul.

Don H.
Rating:

Wanted to pay cash for rental and was informed that it was already charged to the card.

Don H.
Rating:

Customer did not leave a comment.

Joan E.
Rating:

Not sure who to talk to, I was wondering how do you guys come up with the towing charge when the trailer is 18.95? I just don't understand how you guys come up with $227, cause there is no mileage charge on it.

Sherman B.
Rating:

Customer did not leave a comment.

Michael P.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top