I had to wait quite a while for the person to come in to check the truck out to me because he was out taking a morning walk. This was on top of having to pick up the truck at this location versus the location 15 miles away where I reserved the truck.
Lorelei S
Customer Reviews for Buckner Thriftway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got charged 87 dollars extra for a mess up on what I told the cashier at pick up. Got told cant do anything about it.
TRAVIS BSmooth ride! Must trucks I’ve rented have fowl odors but this particular truck was spotless and smelled like fresh flowers! Kudos to the owner of this rental location!! Thanks!
KIRK SEveryone was incredibly nice and helpful
David M