Mr Mattox was wonderful. He is friendly, personable, knowledgeable, and very helpful. This was our first moving experience and it was flawless with his help. He advised us how to handle everything, what to expect and suggestions that made traveling much easier.
Pat C
Customer Reviews for Bucks Rosedale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vern was awesome! He called me personally ahead of time to discuss the pick up process. He also helped us with the online pick when we got to the location since the cell service was not the greatest there. Great customer service, would recommended this location for rental service.
Renee DPickup location was changed on us even though we had a reservation. Location had no cell service making it impossible to use the app to pickup the truck. The email we received had the wrong address and we wasted time and gas trying to find the vehicle. Luckily the contact was able to get us checked over the phone in otherwise we would not have been able to complete the pickup. Overall experience with U-Haul was poor
Abbey SLocation manager was quite friendly and helpful regarding vehicle and contract questions, provided useful advice on returning vehicle to selected location.
SEAN M