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James T
Customer Reviews for Buckshot Power Sports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very easy communication and drop off.
Deanna BWhen you have already made a reservation and are calling to confirm the reservation do not change everything. I had to drive 2 hours out of my way to pick up the truck. I was not impressed with the company. The guy who met me at the truck was excellent
Dianne LBrian was great. Very helpful in closing out the contract and met us in a timely manner. We were grateful for this drop off location.
Kara JOverall a very good experience
David SBrian is great! Very accommodating
Caroline MThe issue we have is with haul itself, not with Brian, our local owner.
holly lI had to addan extra 2 hours of driving just to pick up a truck. I was asked to return the truck the same day to that location even thought I had a contract saying otherwise. I was given a truck with 1/8 of fuel in the tank and asked to return it with 1/4 full or more. I don't understand why I have a to pay for more fuel than I used.
Jason SFantastic, Brian is a very friendly guy, he went well out of his way, and even drove out to our house with my deposit after hours!
John GThe agent, after almost an hour of trying fill out the contract, handed me the keys for the truck - and that was it. No walk around, look in the box, nothing.
Janet SThe location did not appear to be open and there were big dogs at the and it appeared uninviting.
Jeff AI needed the unit an extra day and the gentleman at the drop off location was very helpful.
Steven GBrian was really friendly, helpful, and a pleasure to deal with. He came out as I pulled up and helped direct me to the spot where he wanted me to be and pulled off the trailer for me. We had a chat as the location is pretty new and I got some background as to why it was opened up. All in all, nice experience and I'll likely use his location again.
Matthew P