Customer did not leave a comment.GARY B.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Joshua S.
You should clearly tell people on the website that you have to drive to the location that has your equipment. We didn't know until 2 days before that we would have to drive about an hour to pick up the equipment.Jonathan T.
Customer did not leave a comment.Kevin J.
Not pick up locations fault but we had to drive 40 minutes one way (1 Hour and 20 minutes total) because our hometown location for some reason couldn't get a truck. Even though they let me know 5 days before pickup. Not for sure why they couldn't have gone and picked up truck so we didn't have to make the extra trip to go get.Brett R.
Customer did not leave a comment.Kent D.
Yeah that's where I turned it in at Beardstown the lady was really nice she checked everything out everything was fine so everything went wellTammy G.
The reps barely spoke English. I picked the dolley up in Bardstown IL to go to Republic Missouri. Seemed to be a huge misunderstanding with them that I was not bringing it back there.Daniel G.
Overwhelming smell of weed. Person checking us in was hard to understand and not very inviting. Loud, rude customers of the â€œhotelâ€ walking around using vulgar language.Roger M.
Customer did not leave a comment.GEORGE B.
Would have rather picked up the truck in Jacksonville, IL as that was our starting location, this location was not very convenient. The people were very niceJudith D.
Truck was not cleared of snowScott G.