Very difficult heck-in process thru cell phone. Absolutely hated it. All kind of damage on the truck, mostly at top of cab & Drivers side mirror damaged also. U-haul Clchangef my pick-up & drop off place. Did not like that either. Cost me .22 cents extra, which is not my fault , because I went to the location chosen by me first. THIS RESERVATION WAS TROUBLE ALL THE WAY AROUND.
ROBERT B
Customer Reviews for Bulldog Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a truck 2 weeks in advance from Gonzales. The day before I got a call they didn’t have a truck and I would have to go to Flatonia and get a smaller truck than what I reserved. (Which was out of our way) the entire process was awful. I don’t get how such a huge business could have so many issues.
DARRIN SI reserved a truck 2 weeks in advance from Gonzales. The day before I got a call they didn’t have a truck and I would have to go to Flatonia and get a smaller truck than what I reserved. (Which was out of our way) the entire process was awful. I don’t get how such a huge business could have so many issues.
Darrin Snull
RHONDA WThe app did not work well at this location in regards to obtaining the code for the lock at the back of the truck. The lock was very difficult to open and the items that were requested such as an appliance dolly and moving blankets were not provided as they were part of the reservation. In returning the vehicle, the mobile app once again did not work properly so I could not check the vehicle in.
RAYMOND MThe app did not work well at this location in regards to obtaining the code for the lock at the back of the truck. The lock was very difficult to open and the items that were requested such as an appliance dolly and moving blankets were not provided as they were part of the reservation. In returning the vehicle, the mobile app once again did not work properly so I could not check the vehicle in.
Raymond M