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Lauranne S
Customer Reviews for Bullock Auto World
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Like the pickup location, everything was great. Thanks!
Don MEverything was good
FIRENZA GHave more vehicles ready and have more moving equipment. Appliance Dollys,Ratchet Straps,Lower entrance at the rear of the trucks.
emett cStay the same !
CHARLES HMake sure the equipment is clean before rental. The condition of the truck was horrible, front and back.
Alton CU-Haul representative was professional and polite.
calvin sI found everything in order, and the staff was professional and courteous.
anthony wThe car hauler I picked up had a nail in it & went flat when we loaded our car on it. I had to go back to the dealer & get another car hauler. The two others they had available-one had wires showing in one tire & the other had several tires at a low pressure that we had to get aired up. My time was delayed by about 2 hours due to this.
David HHave Dollie’s and furniture blankets etc
DAVID BHave some moving items there Dollie’s blankets etc.
David BBetter internet connection at site
LARRY KThe location was fine, but I spoke to this lady on the phone before reserving a truck and she told me to reserve at U-hall.com. I asked her if she could reserve it for me, but she said that would take time. Really!!! So, I reserved online and when I went to pick the truck up, she asked me all the questions over again and wanted all of my info. I was not impressed.
Britt HThe staff was very friendly and accommodating.
Cindy BThe wait was super short. Employees where nice and even helped me hook up my trailer. Drop off was a breeze.
JAMIE H❤️❤️❤️❤️❤️❤️❤️👍🙏
Ronnie Mhave more accessible trucks. and better customer service. no problems at this specific branch but the woman who called about the relocation is extremely rude and shouldn’t be working in customer service. would be better not dealing with people. tasha brown
Carley RI was charged for a dolly and didn't get one
CHARISMA EEasiest transaction I ever had. If the chips are down backs against the wall better take your ass to bullock.
JONATHAN SShe was so friendly and nice
coronda mExcellent, staff. Very friendly & helpful.
Jimmy HGreat customer service, drove up to the front door they came out parked the trailer and bought my truck back to me. Took all of 5 minutes. Couldn’t ask for nicer. Thanks !
Elizabeth RNothing
Cecil FJennifer at this location was amazing. I was frustrated because the location I had originally reserved the truck did not have one when I arrived to pick it up. The delay put us a day behind. Ms Jennifer was able to take care of us perfectly. Thanks
Melissa H