Customer Reviews for Burdges Auto Repairs
(U-Haul Neighborhood Dealer)

1,628 reviews

15 Pershing Ave   Washington, NJ 07882
(Behind Mavis Tire)

(908) 835-0493

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 5/23/2025: 8:00 am - 3:00 pm
  • 5/24/2025: 8:00 am - 10:00 am
  • 5/25/2025: Closed
  • 5/26/2025: Closed

Services at this Location:

Contact Us

(908) 835-0493

15 Pershing Ave
Washington, NJ 07882
(Behind Mavis Tire)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 5/23/2025: 8:00 am - 3:00 pm
  • 5/24/2025: 8:00 am - 10:00 am
  • 5/25/2025: Closed
  • 5/26/2025: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

These guys are awesome! When I wired my trailer wiring harness I forgot to install the fuse on the line to the battery. Tyler helped me troubleshoot the issue and provided the needed fuse FREE OF CHARGE!!! They were very friendly and prompt in processing my order.

Scott M 
Rating:
5.0

Doing very well there, no improvement needed other then to refer uhaul to friends and family. Thank you

Kersaint S 
Rating:
5.0

Customer did not leave a comment.

Raymond P 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

Customer did not leave a comment.

Christopher G 
Rating:
5.0

Customer did not leave a comment.

Ryan V 
Rating:
5.0

Customer did not leave a comment.

Raymond P 
Rating:
5.0

Customer did not leave a comment.

Raymond P 
Rating:
5.0

Customer did not leave a comment.

RYAN V 
Rating:
5.0

Great service at this location. They went above and beyond to assist me.

MICHAEL D 
Rating:
5.0

Great job thank you for a great experience.

christopher G 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
5.0

They were very helpful. Thank you

LARRY S 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
5.0

Very friendly and accommodating

EMILY H 
Rating:
3.0

The store did not have any equipment

sophia k 
Rating:
5.0

All good, great experience, thanks!

PAUL R 
Rating:
5.0

Excellent U Haul rental location. Friendly and skilled employees.

Glenn A 
Rating:
5.0

Owner was very nice & professional.

MICHAEL B 
Rating:
5.0

Only thing that was aggravating was that at 830 am as I arrived at the location scheduled for the pickup I received a phone call from Burdges about my reservation then looked at my phone, and saw that my location changed. I'm so glad that Burges called me to let me know. Would have been nice if the other place that I was given as the puck up location did the same. 5 stars for Burges. I will probably just call the location direct next time.

CRAIG L 
Rating:
5.0

Customer did not leave a comment.

BARRY K 
Rating:
3.0

Customer did not leave a comment.

FLEMMING K 
Rating:
1.0

Trailer was dirty with motor oil, leaves, broken boards and metal.

DAVID C 
Rating:
5.0

Fast easy transaction

Jaime V 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
4.0

Everything went well. Everyone answered all my questions and made it easy. Thank you, Carmen

CARMEN D 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R 
Rating:
4.0

I was disappointed when I had a little mishap with the van there was a $150 deductible even though I paid for protection on the van it should be covered in the price, next time I will waive it and use my auto insurance

DENNIS H 
Rating:
5.0

I was very satisfied, I cannot think of anything that could have been done to improve my experience, thank you.

Hermina A 
Rating:
2.0

Perhaps turn a light on near pickup area. Fix emergency brake release, had to return to pickup location (10 miles) to manually release brakes. App not very friendly at 6am/20 degrees, trying to take pictures and scan license in the dark.

Ron M 
Rating:
5.0

Customer did not leave a comment.

walter c 
Rating:
5.0

Customer did not leave a comment.

RUSSELL W 
Rating:
5.0

Customer did not leave a comment.

Kathleen D 
Rating:
5.0

Customer did not leave a comment.

SEAN L 
Rating:
5.0

Very Good

RUBEN V 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
4.0

Customer did not leave a comment.

BRIAN S 
Rating:
5.0

Customer did not leave a comment.

TATUM R 
Rating:
5.0

Customer did not leave a comment.

THERESA D 
Rating:
5.0

Awsome. I will use you again.

William P 
Rating:
4.0

Customer did not leave a comment.

HARRY C 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
5.0

Owners we're extremely helpful and kind!

RAYMOND P 
Rating:
5.0

The owners of the location were extremely helpful and knowledgeable. Excellent customer service and I will be coming back again.

Denis L 
Rating:
5.0

Customer did not leave a comment.

Laura W 
Rating:
4.0

Customer did not leave a comment.

Steven n 
Rating:
5.0

Thanks I got the job done and will be back!

MICHAEL H 
Rating:
5.0

Customer did not leave a comment.

William M 
Rating:
5.0

Excellent guidance on hookup and directing a trailer for newbies

Joe C 
Rating:
5.0

Always a pleasure working with you!

DONALD L 
Rating:
5.0

Customer did not leave a comment.

Kathleen D 
Rating:
5.0

Easy pickup and easy drop off

Joseph C 
Rating:
5.0

Don't change anything. The owner is fantastic! Excellent customer service.

Joseph S 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
5.0

Nothing. Great local business.

Kathleen D 
Rating:
5.0

This location is always great from start to finish never an issue

Teddy S 
Rating:
5.0

Everything we exactly as expected. Staff at the location got me in and out quickly for both my pick-up and drop-off. The whole process was smooth from start to finish. I will be back again!

Jasen N 
Rating:
5.0

Customer did not leave a comment.

NATALIE G 
Rating:
5.0

Very nice people!

Erica B 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
5.0

Amazing service from Stephanie. Our move was very stressful and she made our U-Haul experience smooth and painless - thank you!

PETER B 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P 
Rating:
5.0

Customer did not leave a comment.

MRK D 
Rating:
5.0

Customer did not leave a comment.

Raymond P 
Rating:
4.0

Customer did not leave a comment.

Barbara W 
Rating:
5.0

Love doing business with Burdges U-Haul. Best U-Haul location and service by far!!!!

Raymond P 
Rating:
3.0

Interior of truck could have been cleaner. In fact, it should be mandatory to sweep out and or blow out any debris from the bed of the trucks after each rental return. I had to sweep out a lot of dirt and stuff left behind from last rental.

Luca A 
Rating:
5.0

Customer did not leave a comment.

Deborah L 
Rating:
4.0

Find location closer to my address. Make the uhaul app easier to use.

Craig W 
Rating:
5.0

Customer did not leave a comment.

ernesto d 
Rating:
5.0

Drop off was easy. Key box easily accessible. Customer representative was friendly and informative.

RICK Z 
Rating:
3.0

Truck received was in dangerous condition. After driving it to my apartment, notice oil leaking. When repair arrived, they said "someone recently worked on the axel, the bolts were LOOSE" - all the oil leaked out, and I dare wonder what would have happened had I not noticed this before my 900 mile drive!

Caleb C 
Rating:
5.0

Customer did not leave a comment.

ERECH B 
Rating:
5.0

Best U-Haul dealer in the country!

RAYMOND P 
Rating:
5.0

Fix the tail light on the ramp 5 foot trailer. Great customer service though. Friendly.

Robert C 
Rating:
5.0

Best U-Haul Dealer in the country!!! Owners are extremely helpful and equipment is always ready to go at scheduled times. Traffic department should take note how a real brick and mortar dealer does the job!

Raymond P 
Rating:
2.0

They didn't have the 17' truck, and upgraded me to a 20' truck. I think I got charged for an increased mileage rate because of this, even though on the phone I was told the 17' truck mileage rate would apply. The floor of the truck was greasy. Because of this it was a hazard to load and unload and my belongings got dirty.

Robert K 
Rating:
5.0

Customer did not leave a comment.

Philip P 
Rating:
5.0

Customer did not leave a comment.

Joseph J 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
4.0

Customer did not leave a comment.

Kristopher S 
Rating:
3.0

There was no jack on the trailer. You had to manually lift it on and off.

Debby C 
Rating:
5.0

Customer did not leave a comment.

Trenton T 
Rating:
5.0

Front left tire a little low.

Robert W 
Rating:
5.0

Customer did not leave a comment.

DON B 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Customer did not leave a comment.

Thomas L 
Rating:
5.0

Customer did not leave a comment.

Christian W 
Rating:
5.0

Customer did not leave a comment.

Mohammad N 
Rating:
5.0

Customer did not leave a comment.

Mike Z 
Rating:
5.0

Quick and easy, location well maintained by owner.

Michael J 
Rating:
5.0

Customer did not leave a comment.

Paul J 
Rating:
4.0

App was a challenge to use so we had to call customer service but they guided us. As for the rest? Very simple!

KEVIN M 
Rating:
3.0

trailer brakes no working

Melis L 
Rating:
5.0

Excellent dealer!!!!

BRIAN L 
Rating:
5.0

Self-Service drop-off

Gene M 
Rating:
5.0

Customer did not leave a comment.

Carlos S 
No reviews have been submitted for this location.
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