Customer Reviews for Burdges Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Burdges Auto

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Michele M. on

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Michael M. on

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Anthony H. on

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Karen L. on

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Claire B. on

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Dennis R. on

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Samy D. on

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Terry H. on

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We have used this location many times. Very polite and trucks are very clean

Daniel S. on

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Always have auto transport trailers available !. Great service in and out in 5 min. My go to location!. Thanks Dan S

Beth D. on

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CHARLES S. on

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robert d. on

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I've rented from many UHAULS over the years, and Burdges is the best. Knowledgeable, excellent customer service.

PHILIP R. on

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Vehicle had air bag light on. Somebody tried to cover an odor with some chemical. Gave me horrible headaches. Steering wheel had 2" of play in each direction. Worst rental experience ever. Was swerving over the road 250 miles.

dwayne c. on

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Nada

Beth D. on

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Excellent. Personable and professional

Jillian B. on

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Fidel V. on

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William T. on

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Great experience. Very clean vehicle Owners were extremely helpful and made the process simple and quick.

Dan K. on

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They are very friendly

victor r. on

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Kafian M. on

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Steven M. on

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Keith W. on

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william n. on

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Stuart H. on

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Gwen was amazing. Easy to get in contact with and incredibly personable.

Kris S. on

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Easy enough to get to the online drop off application has issues and it took me an extra half hour to go the the questions because it kept sending me back to the beginning

julio j. on

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Brad W. on

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John W. on

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John P. on

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david s. on

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Keith W. on

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The people at Burdges Auto were very helpful and efficient with my reservation and pickup. I even received a phone call from them a few days in advance to confirm my reservation and pickup time. I have used them several times and will do so again in the future and recommend them to others.

Terry C. on

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Gwen was fantastic and wonderful to rent from. Highly recommend!

Christopher B. on

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Very good people to deal with if you need a U haul

David M. on

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Gwen is a pleasure to deal with. And, she gave me a great gravy recipe. So, no complaints.

Greg B. on

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Kevin H. on

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Jeff M. on

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ANDREW G. on

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Gwen was great. All went well.

nicole f. on

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awesome service!

Matthew W. on

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pete k. on

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Nothing really. It is what it is. A truck/van rental facility. It was as stated. People were pleasant and I had no issues to speak of.

george c. on

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We have used this company many times and have found the service friendly and excellent.

Nicholas D. on

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Friendly service, the truck was warmed up and waiting for me on a very cold morning. Drop off that evening was easy and my car that I left for the day in their lot was safe.

Jose P. on

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Owner was great customer service I wouldn't recommend anything

David S. on

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Best rental I've ever had. Very personable and responsive.

christy b. on

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Great service and well maintained vehicles. Highly recommend.

PAUL M. on

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Nothing at all

jackie R. on

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Gwen is awesome! Always a pleasure!

Kafian M. on

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Very friendly, best customer service I've had from any Uhual. Equipment was clean and owner helped connect and disconnect everything I needed to my truck. Will b my go too place for my rental needs

Keitha W. on

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Dropped off after-hours and used drop box. I did not enter facility or meet personnel

Mark G. on

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They were very helpful! Thank you!

mark c. on

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Considerate, and thoughtful . Easy people to deal with. Great communication. Thank you for making this easy!

Amanda M. on

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Becky W. on

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Robert C. on

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The personnel were very attentive and called us to let us know the equipment had not been returned early and then called us to let us know when it arrive, 10 minutes before our appointed pick-up time.

NANCY S. on

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Perfect day and transaction . Best customer service ever and so very helpful. I would tell everyone to go there.

Kenneth B. on

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alice b. on

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Thomas V. on

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kentard A. on

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Shawna M. on

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robert b. on

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Gwen is the go to person she always comes though for me because I use the vans for flea markets so it's weather dependent..also I have asked Gwen to put her Business cards in my rental profile going forward. . Sincerely, Robert Batchelor

gregory b. on

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Have more rental equipment

Garth T. on

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Brian B. on

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Was a pleasant experience. Would do business with them again.

Michael J. on

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Joseph B. on

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We had a breakdown in Washington, NJ with our truck that was pulling the trailer we rented. Burdges was recommended to us and we are thankful. Gwen and her husband went out of their way to help us return the trailer to their shop. I recommend them highly. My employees are on the road traveling constantly and I will make sure that they know about Burdges in Washington, NJ should they need assistance! Thanks again Gwen for alleviating our stress about this rental. Amy Branch

Orlando C. on

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Great customer service

Lisa M. on

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Burdge's UHaul is the only place I would ever rent a UHaul. The most professional, nicest, friendliest people you could ever deal with. Five star rating!!!

Kevin K. on

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Always a pleasure renting from Burdges.......pleasant, helpful folks!

Terry H. on

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This is the 2nd time we used this U-haul location. This location and employees rate 5 stars across the board. They are great, friendly and trucks are nice.

Stefanie A. on

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Jeff R. on

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ann b. on

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If we could do the paperwork online and then just go to pick up the van and key that would decrease the wait time and simplify the process.

Robert B. on

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nothing. Always great at this location and very pleasant to deal with. e

Ann K. on

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I only dropped off to the parking lot so my experience there was limited.

Dolores K. on

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Very friendly and helpful!

Paul M. on

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Shondra B. on

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Jessica D. on

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Very nice people & was ready with everything when we arrived. I would used them in the future

robert d. on

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Customer service was excellent and the process was quick and easy. Received a brand new van and everything went smoothly. Very pleased !

Jeff F. on

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The move came off without a hitch. Nice and friendly team at Burdges Auto. Truck was clean and well maintained. Now if Uhaul could only improve their scheduling system... this would have been a worry free experience.

bob g. on

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The surprise taxes were not quoted int the price I was given. An environmental fee? Rental tax? Vehicle tax? If these are going to be tacked onto the final bill make the customer aware in the quote. I'm not done moving, I'll be using my pickup truck instead of Uhaul.

Bill H. on

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A very nice place to rent from , Jodie the lady working there was very nice and helpful and polite !!

John Q. on

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Gwen wasvery professional and friendly. Will be my first choice next time! Thanks!

Chris R. on

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Awesome, painless experience

Jennifer S. on

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Lois S. on

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The dealer location was great but the call center was horrible. Both times that I used uhaul they sounded drab and uninterested in the job they were doing. They also sounded uneducated , with zero personality. I was very disappointed

Karee L. on

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I ordered the truck online ahead of time. I wasn't there for more than 10 mins. Everything that I needed for my move was available and ready to go. The customer service was excellent, which helped make my move that much easier!! I highly recommend this location!!

darin m. on

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Everything about this experience was excellent. The staff and the truck we're fantastic.

Rose L. on

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Still waiting on my card to be credited back.

KEN M. on

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This is my normal rental site when a truck is needed. Gwen is a definite asset for your company.

robert b. on

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I always recommend haul over your competition matter fact I do flea markets next time I go out I will have business cards so they can call U-Haul Direct and have their questions answered immediately thanks again for excellent service and people like Gwen that runs a top notch shop.. Sincerely, Robert Batchelor

robert b. on

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I always recommen u-haul to everyone locally go see Gwen all the time she has this hands down to any other company she is an asset to your company she has always done me right by me ever time and that's why I recommend her highly.. sincerely, Robert Batchelor

Grover C. on

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john s. on

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The local dealer was Great but that’s where it got grey. With the lack of trucks in my area I had countless emails from corporate UHaul telling me I had to get my truck from other places while I was already confirmed with the local dealer I always use. A lot of confusion with the corporate side. I also had two truck booked for me somehow too but I only needed one. The lady at the local place was great just a lack of equipment makes it hard.

susan c. on

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Lindsay w. on

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The computer systems were down and they charged my card twice because they couldnt see that i had checked in the night before. Wasted 45 min. They did issue a credit.

Kevin G. on

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