Customer Reviews for Busseys Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Busseys Mini Storage

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JOHN F.
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Customer did not leave a comment.

steven H.
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Michael R.
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Paula R.
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Cynthia S.
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Richard G.
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Thanks!!!

MARGARET D.
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Excellent service and very friendly

KIMBERLI S.
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Customer did not leave a comment.

Ron N.
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No issues whatsoever.

Thomas O.
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No complaints..didn't find anything which needs improvement.

susan M.
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Very professional. Great staff! The best place to come to to get things done!

Jennifer G.
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Customer did not leave a comment.

MATTHEW S.
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Customer did not leave a comment.

Michael W.
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Windshield was dirty which made me wonder if truck had been checked. Air conditioning quick working after very short time of use. I wondering if the previous renter reported the problem, if so it should have been fixed. Staff were helpful. U-Haul contacted me with only 1/2 days notice that truck was not available in Modesto, CA; had to drive to Chowchilla to get a truck.

ANDREW C.
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I reserved a 26' truck online. I received a call from the facility telling me they only had a 15' truck available. I had to make twice as many trips which cost me twice as much on the per mile basis. It should have been made good.

MARK H.
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Always great customer service

Veronica G.
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The facility was great the truck has issues once we drove it. The AC stopped working. We called customer service to be placed on hold for 20 min with not solution. Tried to get road assistance and internet didn't work.

Debra S.
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You guys are GREAT! No improvement needed.

CAROLINE B.
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Customer did not leave a comment.

Kelli T.
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This is the second time renting a U-Haul. They are really nice to deal with and make moving a pleasant experience.

Bart F.
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Customer did not leave a comment.

Kristina E.
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Joel S.
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The truck that I rented was clean inside, just a little dirty outside...but it was well maintained! Overall a great experience with Bussey's!

Jolene H.
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See above comments of my overall uhaul experience For the 3 stars. BUSSEYS Mimi storage was very friendly and helpful in my truck return process.

brandy R.
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Perhaps a bigger sign in the front, the street to the location is a little hard to see but amazing service!!

Brandy B.
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Customer did not leave a comment.

jimmy L.
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Just wanted to say I called last minute and they made the reservation and I had the trailer hooked up in no time and gone.. Great service...

joene H.
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STEPHANIE L.
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GLORIA C.
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Kimberly B.
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The cup trays could have been a bit cleaner but other then that, it was clean. I was given a quick tutorial on the truck which was nice.

Lissa M.
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I requested a vehicle in Merced, none were available. Had to drive to Chowchilla. Gas tank was at 1/4 of a tank.

Cheryl M.
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Customer did not leave a comment.

YESENIA M.
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Dora L.
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Larry B.
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Melissa L.
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Nothing. Everything was quick and easy! Thank you to the guys running this location!!

Herb A.
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Hector A.
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Eddie B.
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Bobby E.
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Nothing really Josh and his father do an excellent job they're polite your forward and they just tell you how it is even though sometimes I don't understand what you're saying it's very simple I just have a hard time understanding but I am really comfortable with those two guys they're good guys

virginia W.
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Customer did not leave a comment.

Dustin R.
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Maria S.
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Everything went great, the process was really easy and quick, I got my keys in under 10 minutes and returned it all with ease. Really great place

Ralph C.
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Michael L.
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Not really sure if you can improve it. Organized,clean and fast. By far the best Uhaul I've been to.

Monte M.
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christine B.
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Laura M.
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Great service.

Douglas D.
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DANNY P.
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This location can use pick up trucks

Richard N.
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Very helpfull

jeff P.
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Customer did not leave a comment.

Steven S.
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Originally had a pickup scheduled for La Garanja in Madera. Driving in from Sacramento, I showed up early (location was supposed to be opened at 9am) and no one was onsite. Waited until scheduled pickup time at 10am and still no one had arrived. Had to call CS and adjust pickup location. Ron at Busseys had the trailer I needed so I backtracked to Chowchilla to pickup. Ron was great, super helpful with directions, and overall a really nice guy. Glad he had what I needed, otherwise would have been in a pickle trying to move my Grandma from Madera to Sacramento.

Fabio G.
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Customer did not leave a comment.

Brooke R.
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Very friendly

Douglas H.
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You guys did a great job, keep up the great work.

Brian W.
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Customer did not leave a comment.

Randy R.
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Ronnie S.
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I was promised a $50.00 discount because of the problem with the unit I had reserved. I reserved a 26 ft. truck (under the name Kimberly Snipes or Kimberly Potter) and when I went to pick it up after two of us taking an unpaid day off and driving 5 hours, we were told the unit was last reported to be in Yuma, Az. and they had now units available in Fresno. The Chowcilla person, Ron, said you would refund me after the truck was returned. When can I expect the refubd?

Jeffrey L.
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The electronic checkout and check in was very fast and painless.

Rick C.
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Customer did not leave a comment.

dorothy P.
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Always had a good experience at this location

Joanna A.
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Friendly and helpful

Esiquiel G.
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Awesome service, the best I've had in any U-haul location. Red carpet treatment. Had a blown fuse and they found it and replaced it. Above and Beyond!

Victor M.
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Customer did not leave a comment.

Carita S.
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Vern H.
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Staff were great!!

David W.
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Nothing

Lori H.
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Customer did not leave a comment.

Miguel B.
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Thank you!! Excellent service!!!

Robert R.
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There was damaged in the truck that was covered by duck tape. No slide rail came with this truck. Also was way to small, i returned it 30mins later with only 2 miles and got charged $40. Also when i had made my reservation they stated $155, when I got there they charged me over $188. Was way more then was stated over the ph. Never again..

Silvestre M.
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Love the service and overall experience

Stephanie V.
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Lea N.
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Daniel E.
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Convenient and courteous and prompt

Derek F.
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gary W.
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David W.
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He was very courteous and helpful and cant tha k of anything that needs changing

Cory N.
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Kerry W.
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BETTY M.
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David G.
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Might want add pick up trucks to your fleet. Sometimes a box truck it's not the most convenient.

JOSE H.
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Sherri W.
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Kimberli S.
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Tim S.
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Alexis S.
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Roy S.
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ben V.
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When I need to rent again I will rent from Bussey's good experience

Don B.
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NOTHING

ted S.
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Customer did not leave a comment.

JASON G.
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Gene M.
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Marco A.
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mike B.
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I really cannot think of a single thing that I would report to you that needed improving upon from these two locations! All of these people I was in contact with were nothing but professional and yet they were just as friendly and helpful as you might expect from a family member!

JAMES V.
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Customer did not leave a comment.

MARIE D.
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Nothing to say but everything worked good for us

BETTY M.
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It was a great

ANGELIQUE C.
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The location was clean. The gentlemen that helped me we're polite and very helpful. My experience was hastle free. Definitely made a new returning customer.

JIMMY M. | Overall Experience |
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Great staff.. and secure area.. thank you again.

ROCHELLE R. | Overall Experience |
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I would rent from this storage unit again and of course recommend it as well. The staff was always kind and very helpful.

No reviews have been submitted for this location.

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