Thank you, I sincerely mean itJulian A.
Customer Reviews for Busseys Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOHN K.
Customer did not leave a comment.Raymond G.
It was a seamless pickup. Thanks!Deborah L.
Customer did not leave a comment.Randy R.
Customer did not leave a comment.Manuel F.
I was not happy with this experience!!! I had to drive an additional 50 miles or so to pick up my rental because the the original location didn't receive my rental in time.. which means you didn't really have that equipment in place when it was reserved. Did I receive any kind of discount for this no which I believe is really f up service!!Pedro V.
Customer did not leave a comment.Cyndi B.
Customer did not leave a comment.Manuel F.
The folks at the location in Chowchilla ca ,are the best folks ,I have went to that location many times because they make the whole transactions so easy and stress free .I'll always go there from now on ,forever .rhonda C.
It was good. Just wish we had a drop trailer.julio C.
Truck would not idle and died while warming up. Was concerned with going over the pass will h it.Rick H.
Customer did not leave a comment.Vinson V.
Prompt Ana reasonable priced. Professional serviceFrank H.
Customer did not leave a comment.Navjot B.
Awesome location awesome customer serviceBO B.
Great service.dustin G.
Customer did not leave a comment.Joshua R.
Open on Sundays for 4 hours, , which may not be possible. Other than that I don't see anything that should be improved upon. You guys are always professional, polite and courteous. All I can say is Busseys is great. Although I live in Merced I'd prefer this location Great customer service.Barbara P.
Very responsive and had all of my information in their system which made my checkout easyDave T.
Customer did not leave a comment.Christopher W.
Customer did not leave a comment.Nora S. | Overall Experience
Always great customer service. Very reliable, trustworthy, and informativeMARCUS K.
Will always rent my storage from Busseys Mini Storage if available. Excellent hours and Josh and Ron are always very helpful and friendly. We always have a great experience from renting U hauls to a storage container. Thank you for being so kind, you guys are the best.Brandi D. | Overall Experience
Customer did not leave a comment.Robert I.
Customer did not leave a comment.Diandra C.
Always friendly and professional 👌KRISTINE S.
Customer did not leave a comment.Ignacio N.
Customer did not leave a comment.Tiffany G.
Customer did not leave a comment.Leto F.
Excellent customer service. Really made my move super easy and manageable.Jessica K.
Appalled with my customer experience. Reserved a 5x8 enclosed travel trailer one month before move. Was informed 36 hours before cross continent move this trailer wasn't available at reservation location. Was informed I would have to make a 3 hour round trip at my cost to retrieve the reserved trailer or pay additional $1,100 for a 6x12 trailer available at reservation location. Learned from your dealer this happens often. Perhaps an opportunity for class action litigation?KEVIN R.
When you are paying over $400 to use one of your trucks it seems like you could add a few miles onto the milage allowed. We had to pay for 27 miles because we picked up in Chowchilla CA, took the truck to Madera CA then left Madera for Nevada City.Bryan C.
Customer did not leave a comment.frankie B.
Customer did not leave a comment.Delia R. | Overall Experience
Customer did not leave a comment.Mary V.
Customer did not leave a comment.James C.
Absolutely would recommend and will use in future if needed.SEAMAN N. | Overall Experience
Thank you and if someone needs a place to store there things I will send them to you . Have a great day.Olivia P. | Overall Experience
The u-haul was stolen For me But I mean Jade mckinnon I put it in the please reportMICHAEL W.
Customer did not leave a comment.THOMAS R.
Maybe stay open until 6:pm.LUIS L.
Very friendly people and excellent service.JIMMY L.
Customer did not leave a comment.PAT V.
Customer did not leave a comment.RODRICK R.
Customer did not leave a comment.DINA P.
Customer did not leave a comment.Melissa L.
Great customer servicejoseph G.
The drop off site was top notch. But a much bigger problem was when I tried to make a change of where I was told to drop it off. The week before I was able to drop off my truck at a site less then a mile away. This trip I was told on paper to take it to another site 5 miles away. That made NO SENSE. So when I called your national call center, I GOT HUNG UP ON 4 TIMES IN 1 HOUR!!!! 4 DIFFERENT OPERATORS ALL HUNG UP ON ME!!!!! I wasn't rude or mean. I don't do that. You need to train your call center operators better so they stop disconnecting customers. This is totally and completely unexceptable.RICHARD P.
Customer did not leave a comment.LESLIE S.
Customer did not leave a comment.MARK Y.
Excellent customer service. Clean location and very friendly and helpful staff.LLOYD J.
No improvements needed. They were very professional friendly helpful with all your needs on renting U-Haul. I will refer them to all my family and friends for future u-Haul rentals. Thank you very much! 👍👍JOHN D.
I can't think anything that they could do to improve their service. They can't be beat , the best you can do is tie them. I'm a picky customer, and I did't have any complaints.BARBARA P.
Coffee and doughnutsSCOTT H.
Customer did not leave a comment.MARYBETH ZELMA C.
Customer did not leave a comment.Dennis M.
Awesome experience with this place. Great service to vet all I will continue to do business with this location. A+++++ in my eyesJOSHUA G.
drop off was easy.ARMANDO O.
This dealer, and his son, are friendly, professional and efficient. Except for the cost, the rental experience is quick and painless. I recommend them.LESLIE T.
Customer did not leave a comment.JOSE M.
Customer did not leave a comment.FERNANDO A.
Customer did not leave a comment.Lavon O.
Customer did not leave a comment.ROSARIO Z.
Customer did not leave a comment.YAQUELIN R.
The service is always great, not really anything that needs to be improved. I have rented a trailer twice and both times I was in and out quickly. The first time I had a blown fuse and the guy that helped hook the trailer to my truck even took the time to help me figure it out.Krystal S.
Nothing the service was excellent!BRUCE S.
Customer did not leave a comment.JOSIAH A.
The guy was quick and helpful. Easy return. He goes above and beyond for his customers!Stevi K.
I wouldn't improve anything. Bussey's mini storage is unbeatable when it come to rental equipment and customer service. They even hooked me up with an adapter for the trailer plug so the trailer lights would work right. Highly recommend them.EDDIE B.
Customer did not leave a comment.Charles W. | Overall Experience
Customer did not leave a comment.KEVIN P.
Customer did not leave a comment.STEPHEN A.
Friendly helpful staff made it an easy ecperience.PHYLLIS W.
Customer did not leave a comment.MICHAEL C.
The Bussey men are amazing!! Always helpful and always professional and friendly. Recently, I vacated the unit I had for about 3 years. There was not one mouse dropping, not one bug, and zero leaks. I was thoroughly impressed. Thank you guys for all you do. You are appreciated!!!Jessica B. | Overall Experience
Super ,i like itJESUS G.
Customer did not leave a comment.NADER E.
Great facility, we used them for many years, the staff was kind and helpful, and the site clean.GARY O. | Overall Experience
Customer did not leave a comment.CHRISTOPHER C.
Customer did not leave a comment.GARY E.
Customer did not leave a comment.MELISSA L.
Customer did not leave a comment.ADALBERTO A.
My son returned the truck to this location i cannot comment on the yard there but he said everything was easy an non complicatedHUBERT H.
Customer did not leave a comment.Henry W.
My experience at the Chow hilla location could not have been any better.TAMMY C.
Great customer service and great haul rental nice and clean all the way around .Absolutey great service yes I will recommendPEGGY S.
Customer did not leave a comment.ADRIANNE R.
I rent trailers from this location frequently. And plan to continue. The man at the counter always explains everything and is friendly and never leaves you waiting. The handsome young man with the long beard goes above and beyond to be helpful. Always cheerful and goes out of his way to ensure the customers are taken care ofWILLIAM H.
Very good treatment!RICHARD B.
Customer did not leave a comment.CHRISTOPHER L.
Great service, thank you.DINA P.
Great customer service. I will definitely recommend this location. Very friendly.JONATHAN B.
Customer did not leave a comment.ELIZABETH R.
They were busy and said to leave keys in vehicle. The back was cleanly swept. Well over 1/4 tank. All 12 blankets in backMike T.
Nothing. They were very nice and helpful. Went very smoothly.Debra W.
Que ayga alguien que able espaÃ±olLUCIA R.
The truck I requested was not in the town where I live I had to drive 20 miles to go get it 20 miles back do my errands I needed to do with it then go 20 miles back To drop it off so the actual miles that I actually used to do what I rented it to do was 5 miles but I paid for almost 40 miles which I think is totally unfair I shouldn't have to pay for the mileage taking it back and pick it up. I feel I should only have to pay for the mileage that I rented it for which is moving my stuff around. It's not my fault it wasn't in the town where I liveBOBBIE C.
Customer did not leave a comment.Brandy B.
Used these guys a few times and they are super sweet and on it! A+SUZANNE F.
Very helpful and kindWilliam U.
They entire experience was excellent. They made sure I understood what I would pay for the rental. No surprises.Victor L.
Customer did not leave a comment.JOHN F.
Customer did not leave a comment.steven H.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.Paula R.
Customer did not leave a comment.Cynthia S.
Great staff.. and secure area.. thank you again.JIMMY M. | Overall Experience
I would rent from this storage unit again and of course recommend it as well. The staff was always kind and very helpful.ROCHELLE R. | Overall Experience