Customer Reviews for Buy And Go
(U-Haul Neighborhood Dealer)

16 reviews

131 Forest Dr   St Albert, AB T8N3E2

(587) 764-0405

Hours

  • Mon–Sun
    10 am–10 pm

Services at this Location:

Contact Us

(587) 764-0405

131 Forest Dr
St Albert, AB T8N3E2

Services at this Location:

Hours

  • Mon–Sun
    10 am–10 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Staff was very belligerent and unwilling to provide any record of having returned the vehicle, so a long process the following day to customer service, who were very helpful and resolved all issues, but had to call this location to confirm that the vehicle had , in fact, been returned the day prior.

Berrnhard r S. 
Rating:
5.0

Customer did not leave a comment.

Troy S. 
Rating:
1.0

Very disrespectful to talk to a women and on end turn off the call in the face.

Daniel C. 
Rating:
3.0

Truck was dirty. Window was full of bugs. My rental truck was not there as they gave it away the day before. Had to settle for a smaller truck

Lorne G. 
Rating:
1.0

Drop off was 8 and the store didn't open until 10. We were told to have it back at 8 or we wound be charged another days rate. And after finally returning it the refund couldn't be giving back that day that we need to wait for a cheque ( who uses cheques ).

Colin S. 
Rating:
3.0

Cleaning the units and insuring things aren't falling off of them would improve the experience. Also staff being more organized at pick up would be great

Mikka M. 
Rating:
5.0

The truck was mostly clean but the coffee cup holder in the dash was not cleaned from spilled coffee. Otherwise, the truck was clean and ready for use.

Al B. 
Rating:
5.0

Customer did not leave a comment.

Nishan W. 
Rating:
4.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline L. 
Rating:
5.0

Clean the vehicle inside the cab and in the storage compartment. Very dirty inside the cab and had to clean/swipe out back twice before would like a credit for the dirtiest of the vehicle.

John B. 
Rating:
3.0

It's quite costly on the per mile charge. I could have done it cheaper if you guys would have had the trailer I wanted at the time I wanted. I can't refer anyone to use you for just local use for $29 a day plus per mile charge is not acceptable in my opinion.

mark D. 
Rating:
1.0

I arrived at the proper pick up time and then had to wait 1 hour before the truck arrived. Then as I was checking out, they didn't have an appliance dolly or blankets. I had to go to Home Depot to rent the dolly and use my own blankets. Not happy.

Gerald F. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
2.0

Ordered 2 x furniture dollies....but they were un available. Location was closed at pick up time due to attending a wedding....could not retrieve the key from the lock box.

John C. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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