Customer Reviews for Byrds Mini Storage Baldwin
(U-Haul Neighborhood Dealer)

174 reviews

264 Charlie Davis Rd   Baldwin, GA 30511
(Charlie Davis Rd)

(706) 894-1209

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 894-1209

264 Charlie Davis Rd
Baldwin, GA 30511
(Charlie Davis Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service I didnt get the ladies name but i rented a small car dolly on wednesday the 13 of October at 9am and the lady who took care of me was great!! Friendly,patient , knowledgeable and very helpful. A+ Thank you for your service

HERIBERTO C. 
Rating:
5.0

Great experience and friendly people :)

KEITH M. 
Rating:
2.0

Truck smells like cigarettes. Mud caked on floor boards. Box leaked on right side at wheel well. Many boxes fell apart

Donny D. 
Rating:
4.0

Customer did not leave a comment.

MELISSA F. 
Rating:
5.0

Customer did not leave a comment.

HILLERY G. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

It was a great experience. The lady was very nice and helpful. Truck was clean and ready!!!

GINGER B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
5.0

Nice truck new truck

GINO D. 
Rating:
4.0

Rented it for a Gainesville pick up and then uhaul changed me to this location 40 miles out of my way.

CHRIS B. 
Rating:
5.0

Customer did not leave a comment.

Ron W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

JESSICA E. 
Rating:
5.0

It was a smooth and pleasant experience.

KENNETH M. 
Rating:
4.0

Area clean well maintained and better than average. Friendly and helpful.

VIRGIL H. 
Rating:
5.0

Excellent Customer service at Byrd's Mini storage

VICKIE M. 
Rating:
5.0

Customer did not leave a comment.

Jill B. 
Rating:
3.0

Customer did not leave a comment.

John-David B. 
Rating:
5.0

Customer did not leave a comment.

GERALD B. 
Rating:
5.0

Customer did not leave a comment.

Robin F. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER V. 
Rating:
5.0

Been years since had used uhaul, everything went great!!

Wendell S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Sandorica T. 
Rating:
5.0

Customer did not leave a comment.

Wick W. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
1.0

Better communication and on time specialists on uhauls part

Dominique L. 
Rating:
4.0

Customer did not leave a comment.

PHILLIP H. 
Rating:
5.0

Customer did not leave a comment.

Andy L. 
Rating:
4.0

Customer did not leave a comment.

HUBERT H. 
Rating:
5.0

Great staff. Friendly and helpful.

SCOTT K. 
Rating:
5.0

The lady who helped me was excellent. She insisted on helping me hook up the auto transport to my vehicle and it was drizzling. She didnt care and had a great attitude. Very good customer service!! A+

HERIBERTO C. 
Rating:
5.0

Customer did not leave a comment.

Andy L. 
Rating:
5.0

Easy to deal with and great service.

Keith B. 
Rating:
5.0

The lady working at this location is friendly and helpful. Great overall experience because of her.

Cynthia S. 
Rating:
4.0

Customer did not leave a comment.

Pamela B. 
Rating:
5.0

nothing. Nice people, clean truck, professional service. I will call this location again.

Marcie W. 
Rating:
5.0

Customer did not leave a comment.

Mandy W. 
Rating:
4.0

This truck had a severe exhaust leak. Not sure it had a muffler at all. Front end shook at hwy speed .

MICHAEL N. 
Rating:
5.0

Pricing from one location to another is high in my opinion. I could have rent for half the price if pick up and return to same location

Raul A. 
Rating:
5.0

First time renting a u-haul, and it could not have been any smoother, and every question I had was answered fully.

Keith H. 
Rating:
5.0

Customer did not leave a comment.

Penny H. 
Rating:
5.0

The lady in the office was so nice so professional. I enjoyed talking with her.

Shiela P. 
Rating:
5.0

The virtual check in was great. They went above and beyond for us.

Andrew P. 
Rating:
5.0

Customer did not leave a comment.

ANDREW W. 
Rating:
4.0

Customer did not leave a comment.

Dorothy R. 
Rating:
5.0

They're the best. Wouldn't go anywhere else.

Tyson D. 
Rating:
5.0

Customer did not leave a comment.

LIBBY A. 
Rating:
2.0

Put the right amount of gas on the paperwork so U-HAUL doesn't rip off customers who like me have been with them 45 years

Makenzie H. 
Rating:
5.0

The only issue we had was finding the key. We were picking the truck up prior to the location opening for the day, but the instructions for picking up the key said to go inside and show the person at the desk a code (which we obviously couldn't do). We wound up having to call the location's after hours number for help, but we did get correct key pickup instructions and got on our way fairly quickly.

Ian D. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Patrick F. 
Rating:
5.0

Good and friendly people and service. No improvements

Josephine D. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Great service. Fast and efficient.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

AMANDA M. 
Rating:
2.0

inside cab was filthy, inside cargo bay was dirty

robert G. 
Rating:
5.0

Customer did not leave a comment.

Christine F. 
Rating:
5.0

Everything went well. U-Haul is very easy to do business with and the folks are great. Many thanks!

david R. 
Rating:
4.0

Did not have equipment I ordered.

Raven W. 
Rating:
5.0

The final paperwork was completed with no problems. The individual was courteous and friendly.

Jeffrey A. 
Rating:
5.0

Customer did not leave a comment.

EBONY L. 
Rating:
5.0

The lady at Byrds storage in Baldwin, GA was very cordial and helpful.

Rebecca L. 
Rating:
5.0

Customer did not leave a comment.

alison P. 
Rating:
5.0

The lady that helped at this location was new and super friendly and helpful to us! She did an excellent job.

Anita F. 
Rating:
2.0

I was to get a 40 mileage credit because i had to travel across county to get truck. I did not get it. Truck only had barely over half tank when I got it and I left it with more than I found it. Store could not print out paperwork for me on site due to computer problems. I want a credit for what is due me.

MARK M. 
Rating:
5.0

Company is skimpy on allowed miles and breaking down a gas gauge to fractions that aren't easily interpreted shows a propensity towards hoping to deceive the customer. Local people are great. The company leaves you watching your wallet.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

mike S. 
Rating:
3.0

Be more informed on how to help and explain things. My contract was not explained

diane J. 
Rating:
5.0

Customer did not leave a comment.

Cary R. 
Rating:
5.0

Nothing.These people will treat you right.Big thanks to owners for helping with my first and second rental. I will always rent there in the future. T.L.C.

teresa C. 
Rating:
4.0

Customer did not leave a comment.

IRENE S. 
Rating:
5.0

Customer did not leave a comment.

Will H. 
Rating:
5.0

Customer did not leave a comment.

EDUARDO R. 
Rating:
4.0

Customer did not leave a comment.

Matthew N. 
Rating:
3.0

Cover with customer all features of the truck being rented.

larry P. 
Rating:
5.0

Customer did not leave a comment.

teela E. 
Rating:
5.0

Customer did not leave a comment.

Bob C. 
Rating:
5.0

She was very nice and very helpful. I would recommend that location to everyone I know. I left there very satisfied. Thank you very much

Stephanie W. 
Rating:
3.0

I was confused by close proximity of several uhaul outlets and by dropping at one 2 miles from another, I was charged $23 more. Frustrating.

JOE M. 
Rating:
5.0

Nothing they were very friendly!

Amanda W. 
Rating:
4.0

Person at location very helpful.

WANDA C. 
Rating:
5.0

Customer did not leave a comment.

Teresa E. 
Rating:
4.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH A. 
Rating:
3.0

provide someone tp hook up the trailer and not make the customer drive over a curb and into a field to get the trailer. Very upset with this!!!

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
3.0

after returning truck on time i was charged a extra day rentel charge on my credit card which in turn almost overdrafted my bank acct that is unacceptable if it was over drafted you would be paying fees for your mistake due to lack of your employees agents or what ever you call them not doing there jobs correctly in this time of high employment they should have been much better on both sides i am hard pressed to use your services again thank you andy cohen reflectwindow@yahoo.com

ADAM H. 
Rating:
2.0

We spent close to an hour trying to locate this location. When we called for drop off location, we were not told the "No 109" portion. GPS could not locate. After riding up and down US 1 we finally found the shop. Once there, we had to jump the curb and leave the Truck/trailor in the dirt field. There needs to be an entrance or accessible driveway into the field.

KEN P. 
Rating:
3.0

Perhaps let the customer know what to do if dropping off trailer when site is not open for business.

KYLE M. 
Rating:
4.0

The problem is not this location but U-Haul over all. Three week ago I rented this same truck and when I received it it had two falt tires on it... U-Haul had to send the repair man to my location for tire repair while i was loading it. This truck also had a broken headlight on the left front. When I received THIS SAME TRUCK last friday 10/28/11 it had the same broken headlight. WHY would U-Haul not fix this headlight in the two week period it had back in rental even for a SAFETY ISSUE? Is U-Haul just out to make a large profit and cannot afford a six dollor headlight? If this is the way you continue to rent out your equipment with flat tires, brokent headlight, or lights not working the I feel sorry your CEO cannot collect his pay check.... Bill Jackson..

BILL J. 
Rating:
3.0

Back yard storage location of trailers is in desperate need of work....big bump to get in the lot and the lot is dirt and sometimes muddy...

Jeff B. 
Rating:
3.0

Customer did not leave a comment.

MARK N. 
Rating:
4.0

Need to put a driveway landing from road to lot.

DOROTHY H. 
Rating:
3.0

Assistance mounting the trailer from the owners of the shop would have been nice.

MATTHEW P. 
No reviews have been submitted for this location.

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