Customer Reviews for C Hemrick Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of C Hemrick Enterprises

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Nicholas L. on

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Only break and directional lights worked. Location co-located with grocery store; clerk kept leaving UHAUL counter to go and check out individuals purchasing groceries, despite another cashier. Made for a very long rental process.

kristin W. on

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Customer did not leave a comment.

cynthia B. on

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Tony P. on

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I’ve rented from them twice in 3 weeks. The employees are not good at using their computer system. It took 35-45 minutes BOTH times to get a truck, and I had paid for everything beforehand.

Michael B. on

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kenneth H. on

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John R. on

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We didn't rent there we had to go to another location because they didn't have one and this was not original location. Original location was EZ wheels in Newnan Georgia but after 2 hours wait and finally calling customer service the modified our reservation and sent us somewhere else. This was not a pleasant expierience. I would probably not do it again.

ava B. on

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Customer did not leave a comment.

T R G. on

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Price did not match the website quote. I will not use UHaul or Hemrick’s again.

SUE F. on

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The lady that chevked me in for my reservation was excellent. Think her name was Tonya Fisher. My drop off location was a dream. Two thumbs up for both.

tim T. on

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alan G. on

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The employee who helped us was very kind and knowledgeable. After signing the paperwork we went to look at the truck and it was not cleaned out. The employee took care of that. We were told to ask if we dropped the truck off early if we would get a refund for the day we didn't use it. None was given from the Johns Island U-Haul.

Warren M. on

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Allow for the emailed/texted link with info for identifying damage too remain active longer.

eddie P. on

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steve S. on

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Wonderful staff. Really helpful.

Ted P. on

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Shanda T. on

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I paid cash for my remaining balance & it still charged my credit card!!!! Reiterate to your workers to pay attention!!!!!

Krystal B. on

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Terry B. on

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CHRISTOPHER G. on

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This was the 3rd location I was sent to. The first wouldn’t rent me the truck they have. I was sent via email to the second location (10 JEFFERSON rd, NEWNAN, GA) and when I arrived, via Uber, I was told that the only 26’ truck they had did not run well. The location agent told me he tried to call but it was an old number. There was no email sent. The third location I went to the only truck they had was dirty inside and out. The back was open when we arrived at the truck and there was spilled beer in the cargo area and what looked like puke. The truck only had 3/8 tank of fuel and the agent there did not know how to use the computer so the check out process was really long. The entire experience with U-haul minus the return in Rockledge FL was horrible. I won’t be quick to rent again.

Blake L. on

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Randi H. on

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I made a reservation at C. Hemricks in Newman to pick up a 6 x 12 utility trailer to assist with our last leg of a move. When we got to the location to pick up the trailer, they didn't have any their lot. We settled for the enclosed but when we started to hook it up, they didn't even have adapters to use or to purchase. We left with a trailer that had no turn signals or brake lights. We had to waste precious time and resources following the trailer in our second personal vehicle so we didn't cause any accidents due to not having brake lights or turn signals. I will never do business with this location again. They should not be allowed to have a U-haul service counter. They have no idea what they are doing. I am very disappointed in my experience with U-haul this time.

Jeffrey W. on

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Rented a 6 x 12 trailer to pull 100 miles away and back to move my son from college. Trailer was ready when I arrived, clean, good tires, pulled straight and true with no issues. C Hemrick Enterprises helped me immediately with the transaction although I had created the reservation online. Super service!

richard C. on

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Great service.

James F. on

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Customer did not leave a comment.

Joe B. on

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Train the Sunday employees on how to return a rental truck. It was still faster and easier then returning via cell phone.

Joe B. on

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This location is one business away from another U-Haul location. It's easy to confuse which is the return location.

Pat P. on

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Spencer L. on

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