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Duane M
Customer Reviews for CG RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people! Thanks again.
TIMOTHY BAll good
MICHAEL MFix the dash lights for the gas guage and the oil one next to it. Cant't see at night. Bulbs burned out.
JOHN SAbsolutely a pleasure to work with! I would recommend this location to others, and if I have another need for storage I will be back.
Ericka c | Overall ExperienceEasy drop off at gate, no problems. Employee came out to greet us and gave the good to go
ALEJANDRINA GWill not return for service.
jacob mBest location in Casa Grande for Uhaul Equipment
JOSHUA FExcellent customer service, the team was awesome to deal with and excellent experience. Highly recommend.
RONNIE T | Overall ExperienceTry to find someone in Lordsburg who is very personable like the woman who assisted me in the return. She was very helpful and courteous.
LORENZO HCG RV storage is my go to for any rental needs. Good selection and great service - One improvement would be a provision for after hours drop off.
Scott BQuick and easy experience.
Sabrina CThe only thing I would see as an improvement is the trailer needs to have a jack lock so you can disconnect
steve wThe Casa Grande employees were very helpful and friendly and we would go back to them in a heart beat.
CHARLES LGreat friendly service!!
RONALD FVery nice place!
ronald fVery friendly and knowledgeable
George SCustomer service was excellent!
Richard CThere was no time to clean the trailer before i picked it up. It made the 1300 mile trip to Iowa just fine. And it was the right size! We ran into rain storms in Texas - that helped clean it off! The folks at Uhaul Casa Grande are top tier - friendly and accommodating. Thanks!
Kenton ZAbove board and straight on no games
Frank FVery friendly staff and helpful. The inside of cab was sticky. Looked like soda exploded. After we wiped things down was ok. Made it to our destination safely.
JOANN WI arrived early and the young gal was kind enough to let me pick up the equipment early. If we have need for any more equipment rentals, we will definitely go there.
Mark FReally nothing, this was one of the best experiences I've had with Uhaul and over the years we've rented a handful of trucks, trailers etc. The individual there whom greeted me and handled the check out check in was the best. She was friendly and upbeat and worked quickly to get me out and then back in. She exceeded all expectations and when we rent again we seek this location first. Great Job!
todd rThank you great service
MICHAEL SExcellent customer care.
Stephan HVery friendly staff. It helps to have an access code for when staff is not there as staff hours are limited.
marietta l | Overall ExperienceYour lady staff member helped immensely with a solution to aid my problem of a furniture too large to fit the original booked truck. many thanks to all at both locations
WENDY BThe man wouldn’t get off the phone. He told us to wait we waited then changed his mind and “helped us” while still on the phone. He asked for a card but did not inform me that the entire charge would be put on that card so I used the wrong card. Worst customer service ever. Never got off the phone the entire transaction and never left the office to go over anything with me.
Emily Ano one on site when returning vehicle. Truck had issues but they were dismissed as my fault with no recourse. very disappointed. Sugary nice in their initial concern and false caring about you and when issues arise want nothing to do with it. very aggravating and dismissive. Never will use again or recommend to anyone.......
Michael GGreat place
travis sGreat service
Kenneth RGreat staff, good experience!
Lynn AQuick and easy check-in. No waiting.
Thomas SFriendly and great customer service 👍
JAMES HThe people here were helpful and friendly, everything we wanted and needed was right there!
Daniel MGreat place
Chris LOwner is fantastic. Should receive a award from U haul
KEVIN COwner is a excellent individual. Couldn’t be happier with the service.
KEVIN CI used the trailer without any problems.
Richard RJonathan was great! Very helpful and informative. The man who helped me return the trailer was very helpful as well. Would use this facility again if needed and would refer my friends as well.
Murphies LThe ramp on the trailer fell off and damaged my vehicle.
Jared MHaving it staffed the posted internet hours
Ronald WAmazing place
JONATHAN ROutstanding staff. Equipment in working order. The guys here are friendly, caring, and helpful. Thank you for providing the best service from any other Uhaul site in over 20 years!! I trust this location.
Martie GJerry was awesome! Recommend both locations in Casa Grande!
Peter CExcellent experience. I'll definitely be back. Thank you
WILLIAM BOffer the gate key to everyone so When returning the trailer I wi
GeorgeE CGreat service!
Josh NExceptional
MaryAnne TGood service
MARCO ACG RV Storage was great!! My overall experience dealing with UHAUL was terrible!! Customer service was TERRIBLE!! I made my reservation 1-month before I needed a moving van and tow-dolley. 2-days before I was set to pick-up the equipment, I was told the items were not available. I was also told I'd have to drive an hour to pick-up a moving van that was too small for my needs.
Carl LGreat people to work with. I will return to this place again. They do you right.
Jon S