Customer Reviews for CS Auto Group
(U-Haul Neighborhood Dealer)

9 reviews

16601 Rinaldi St   Granada Hills, CA 91344

(818) 322-0603

Office Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: Closed
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 10/7/2025: Closed
  • 10/8/2025: Closed

Services at this Location:

Contact Us

(818) 322-0603

16601 Rinaldi St
Granada Hills, CA 91344

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: Closed
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 10/7/2025: Closed
  • 10/8/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
5.0

very polite

MARY E 
Rating:
5.0

The equipment was perfect. Shalom was fantastic and his kindness is appreciated.

LANCE S 
Rating:
4.0

Once I finally got to this location by Uber after being sent to 2 other locations first the service here was good and I was grateful to finally get a moving truck. The HUGE problem was I scheduled a truck pickup at 11037 Stranwood in Mission Hills, CA, when I had a friend stop me off i immediately got a text message telling me there was no truck available at this site. I was stranded so I called the 24 hour phone number provided and after talking to the agent I was disconnected so I called back and spoke to another agent who sent me to 12909 San Fernando Road where she said they were open and had a truck for me. When I arrived by Uber that cost me $16 the place was locked up and NOT open. Called U-Haul again and talked to another agent who put me on hold multiple times until I was redirected to 16601 Rinaldi so I spent another $16 on an Uber to that location where I was able to finally get a truck. I would really like to be refunded for my Uber expenses, and I feel I deserve a call from management regarding this horrible experience, plus I feel I should be refunded for the entire cost of my rental for the major inconvenience. Dale Pietrowski 818-426-0923

Dale P 
Rating:
5.0

Very accommodating and customer oriented. Thank you very much!!!

mikhal g 
Rating:
3.0

Make sure equipment is well maintained

Stephen D 
Rating:
5.0

Great service

Latfik T 
Rating:
5.0

good customer service.

Raul R 
Rating:
5.0

Noty

Ellen K 
Rating:
3.0

Odd location and tough to enter. They forgot my dolly which would have made the move so much easier.

Lara B 
No reviews have been submitted for this location.
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