i returned after hours, so did not interact with any personnel and did not go into the store.
Robert W
Customer Reviews for CT West
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure your drop off location is local. My truck was clean but terribly in need of an alignment (pulled continually to the right). Front end of cargo area leaked, soaking several boxes. No way to know this prior to heavy rain.
NANCY LRenting was so easy, they were very friendly and helpful and made my moving process ten times easier. I would recommend them to anyone!
Aallyah MIf you change a drop location, make sure it is in the system.
Elizabeth PIf you change our drop off location, make sure it is updated in the system. They were unable to check us in because it still said another location after you had called us and changed the drop location.
Elizabeth P