Customer Reviews for Cadwells Corner Auto Repair LLC
(U-Haul Neighborhood Dealer)

Rating:

4.0

I’d just recommend maybe running the trucks around the block upon return to listen for any issues, as ours seemed to have a transmission issue (not 100% sure that’s what it was) but it definitely didn’t sound right.

Rating:

5.0

There was a slight problem with the actual contract as I requested a drop-off in Harrah, OK but upon checking the paperwork, found that the listed drop-off location was in downtown Oklahoma City. Also, I requested an additional day when I picked up the trailer but it never made it onto the contract either. I saw the clerk add the extra day, but it didn't come out that way. Not sure what you can do to fix that, but I thought I would let you know about it. My overall experience with the U-Haul was just fine. I accomplished my move with no trouble.

Rating:

5.0

After hrs return

Rating:

5.0

Great people. Helpful. Strong cigarette smell in office though. But the people were great.

Rating:

3.0

Cadwells does a great job with its U-Haul Fleet. The units are well maintained and the staff took care of me personally and quickly so I could be on my way.

Rating:

5.0

Friendly efficient service!

Rating:

3.0

Ordered a moving dolly and didn't have one on the truck.

Rating:

5.0

Again, returned at least o no weed day earlier. There should be some form of credit

Rating:

5.0

Thanks for being so flexible and assisting me with a trailer.

Rating:

3.0

Had trouble checking in with the app and needed to go in the location. Was helped but he was not friendly at all. Will not do business with this location again.

Rating:

3.0

I had requested a dolly and furniture mover, neither were in the truck when I picked it up although I was charged for them.

Rating:

5.0

Super easy and convenient

Rating:

5.0

Everything was smooth and easy! No complaints.

Rating:

5.0

Jean is wonderful and very helpful.

Rating:

3.0

Left front tire issue on my trip. Tech said it was patched in correctly causing me a 2 1/2 hour delay.

Rating:

5.0

Back gate needs oil. Provide equipment's requested

Rating:

4.0

Make sure that if I selected to rent an appliance dolly that it makes it into the truck. I paid for one, and it was not in it.

Rating:

5.0

Fantastic and well maintained trailer. Everyone was nice and helpful

Rating:

5.0

Very fast and simple process/great customer service.

Rating:

5.0

Nice people and helpful information on the eguipment. Will use them again.

Rating:

5.0

Very smooth rental process! Friendly staff helped us check in and feel good about pulling the trailer.

Rating:

5.0

Great equipment. Online ap great resource

Rating:

5.0

Boxes are too expensive! Find a new Vendor Vanessa Linder-Rep. (463) 274-1240 https://teamtrg.com/ Please pass this along to a Supervisor.

Rating:

1.0

I use the U-Haul service every week to pick up stuff for my business. Since I am used to use the services and familiar how the system works that I did fill up the gas tank but still they charged me for the gas that was not acceptable.

Rating:

5.0

Nothing needed. We worked with Doug. Two thumbs up.

Rating:

5.0

Nothing

Rating:

5.0

n/a. The process was flawless & time-efficient

Rating:

5.0

Caldwells came through for us when there was no one at Hines Bindery in Plainfield where we were supposed to get our trailer . From my understanding this was not the first time this has happened to people maybe they should not be a U haul dealer !!!

Rating:

3.0

Listen to your customer’s requests. I spent more money than I wanted and was told because my pick up location was changed. I was then forced to do multiple trips instead of a one-way, pick up and drop off. I have asked for someone to contact me regarding this and still have not heard back.

Rating:

2.0

My truck had a check engine light when I picked up. (I took photo). Upon reporting, I was told maintenance was done and fine to drive. Upon the trip 4 miles to where I was moving to and from, the truck quit running three times. Once in a round about, to which I sat for almost fifteen minutes and the engine finally turned over. The green oil light came on. It was jerking around while driving. When returned and reported, I was told they would take a look at it, and was still charged an additionally $28 something dollars. I was moving with my 6-year-old daughter in the truck. She was very scared and I honestly kind of was too. I was almost about to call when the last breakdown occurred but it restarted and we were just a couple miles from the location to return. Overall, an overwhelming experience for a task that was already overwhelming.

Rating:

5.0

Jean was excellent. She was so helpful- something missing from most interactions. Very friendly and professional. I had a little trouble with the tire pressure indicator coming on. I noted this on the return.

Rating:

5.0

Not the first time I’ve been there and both times they’ve done very well and would recommend them.

Rating:

5.0

I am really satisfied with UHaul services.I was really convenient.

Rating:

3.0

We were charged an extra day when we did not keep truck extra day. Also Plainfield, IN Uhaul called us to say we were supposed to return it there. I clearly picked Caldwells as my return location. No one ever said anything about returning to a different location. Communication breakdown somewhere.

Rating:

5.0

Process was quick. In and out. The guy at the desk was great.

Rating:

3.0

Quick and easy, no complications.

Rating:

1.0

Location and the guys were nice. However the truck was terrible. Loud flapping noise coming from cabin. The box had a hole which was making something flap noise. Truck smelt like it was over heating. Checked fluids and sure enough the coolant was almost non existent. Suspension was awful and shocks felt like every bump we went to a bounce house or something. Absolutely terrible ride. The worst u haul truck experience.

Rating:

5.0

The online portal/app is awful! It took me 45 minutes to try to return the thing before I gave up!

Rating:

5.0

Have used this location many times , definitely recommend, they know what they are doing

Rating:

4.0

I will never recommend uhaul to anyone, unless they just want boxes

Rating:

5.0

The gentleman (sorry didn’t get there names) that assisted me were great to work with.

Rating:

5.0

Awesome 👌

Rating:

4.0

Staff was fantastic made pick up and drop off fun

Rating:

5.0

If Doug wasn’t there it would have been a total disaster. He stepped in and took care of everything. U-Haul gave our rental to someone else. Doug corrected the error and made sure our rental was perfect! He was awesome!!

Rating:

5.0

Nothing it was great

Rating:

5.0

The lady I dealt with was amazing! Wish I would have gotten her name.

Rating:

5.0

I think you guys are trying to scam gas. They say that I owed and I turned it in with the exact amount in it when I sat in the truck. Not right!!!

Rating:

5.0

Very friendly and helpful!

Rating:

5.0

App is always down

Rating:

3.0

We did want to note: • After we picked up the truck, the low tire pressure lights immediately came on, appears tires have slow leaks. We had to spend money/time to fill the tires • The passenger mirror does not stay in place, drops low and this is very dangerous for any driver in larger truck in traffic. • Transmission seems to downshift when slowing down and engine gets loud.