I feel I was over charged, I have rented for a day rates, I thought it would only be around 120 for rent and the rest was deposite.i think I got screwed, and the truck has something wrong with it engine light keeps coming on. I'm very disappointed.
MICHAEL F
Customer Reviews for Cajun Country Tractor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Probably the only great store you have!!!
BRYAN UClearly state if it is a one way or if you must return the item to the location Hire extra help at business as the gentleman was constantly answering the phone Had to return large truck to this location adding another 70+ miles to cost which made it a burden as had to hire driver and car for return trip adding to cost
LAVONDA PFriendly service.
LORETTA HNothing
TONYA HEasy pick up and drop off.
CHARLES OThe gentleman was very helpful.
Brenda HEveryone was professional and friendly.
MARK LThe only downside is when you use your card it takes a long time to get your money back.
Makayla HDid self return, location was closed.
Christopher GI drove from the Uhaul place to my house, then to my destination and back to the Uhaul place. No detours, no extra trips. Yet apparently the miles allowed was not sufficient to accommodate my trip. I do not appreciatte being nickled and dimed to pay for extra miles. Next time I will use another company to rent. The drop off place was closed at 12 PM on a Saturday.
Saadallah KImprove the app. I was trying to use the it to drop off the trailer and it wouldn’t load the instructions.
Clark SNothing I can think of at this time
Gene HThis location was awesome! They were very nice, helpful, and it was easy to drive into with the trailer attached! They assisted me by taking the trailer off and made sure I had my adapter for the lights before I left, I didn’t even have to get out of the truck. Wonderful people! Would definitely recommend.
Bailey BVery professional and helpful
Celeste SKeep on keeping on.
Stephen ACustomer service was great
David NAsk the customer if they need extra time added to the contact before returning the trailer. It can make u-haul more money.
ELVIN UHoby was very helpful, explaining the contract, asking if we had anymore questions
Mia JAwesome easy tow dolly bring my suv to home safety
Seth AHoby gave us excellent service
David JEverything was great
Michael BMaybe don't waste our time having to wait around just to be seen when we had an appointment to pick it up. It would have been different if they were busy or only had one person working but there was at least 3 men behind the counter and only one customer before us who was already being tended to by someone. Then have us drive all the way back when we already stated we are in a hurry because you forgot to load the dolly we paid for. No boxes were available either for the bundle prices listed on the UHaul website nor was the actual size of uhaul I wanted. Had to settle for the 15ft. I expected more for the price I paid. When we returned it, the man claimed he wasn't responsible for the UHauls either and rudely stated we would just have check our charge later on our account. We were already stressed with our move, we had less than two days to move while both my fiance and I work seperate schedules and no help with moving and had our fair share already with surprise expenses. My intention of purchasing a UHaul was to help lessen our stress of moving but it just created stress.
Desirea CIt was a total disaster with UHaul. No help, app is ridiculous, where to take van was the topper. Price...outrageous.
Ron HHoby explained everything to us, asked us if we had any questions.
Sue BMade the process very easy.
Kylie SVery professional.
ALVIN FThe trailer was filthy! We had to clean it before we could load anything.
Tina HHoby was very professional, explained everything
beverly tFriendly, efficient, in and out and on my way in a timely manor.
Chris PRoof leaked, boxes got wet.
Luke JRecently rented a trailer for a move from California. Completely different experience. This location the personnel were knowledgeable, friendly and most importantly PROFESSIONAL. The Holdenville location was a polar opposite experience. Will rent from the Seminole location again
Allan SKeep up the good work
Leon MFriendly staff. Very helpful.
Chris BNothing in my opinion!
Patrick RI rent from this location frequently. They are always beyond professional.
Dave HVery helpful and knowledgeable.
Terry H