The staff is very friendly. I love the shop located inside the office. I found some good buys!!
Sharon P.
Customer Reviews for Calhouns Busy B's Boothtique
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
fast and easy
Leonard M.The lady there was trying the best! Even though was almost time to close
JULIO A.More smiles 😄
Edward P.The lady who rented us tue uhaul was awesome
Elizabeth C.I still haven't gotten my $100 deposit back
Neil O.The equipment was not usable. I rented a set of hand trucks and had to drag the new refrigerator in and wh en I return them and told them about the hand truck they just laughed at it and didn't try to make it right.
DEARIL S.The staff at this location was exceptional and very friendly, No problems whatsoever. I would highly recommend this location to anyone, and will rent from them again in the future if ever needed.
David S.The team was great, they made the experience a pleasure
Jimmy M.The vehicle was full of dog hair or cat hair or some kind of animal hair I did tell the person they cleaned it a little bit still it was bad I was sneezing did not go back to this location went to Penske the next time it was that bad
Roberto A.Easy pickup and quick
David A.No hand truck was available even though I had reserved one. Otherwise everything from check in to dropoff went very well.
Kevin C.You already spend $120 renting a truck and they only have half a tank of gas in it so you have to go and spend another $40-$50 to go fill it up to use it.
Kaleigh S.They are always so helpful even when everything seems to go wrong at other locations picking up a truck! They have been amazing!
Melanie L.There were roaches inside the Uhaul. It was disgusting and even though I didn't want to place my belongings in this uhaul due to the roaches I felt that I didn't have a choice. This should be inspected before it is rented out to people.
Chris B.The cab of the truck was fine. It was clean, and had 7/8 of a tank of gas. The problem was that the rear storage part of the truck smelled like chainsaw oil. In addition to this the floor of the storage area had chainsaw oil on it. We were prepared to load the truck, but it took my husband two hours to apply something to soak up the oil on the floor. This caused us to leave 3 hours late. We used the truck to move my son into a dorm. So cleaning the truck made us late for our hotel check in. In addition, the smell of the oil was so strong we were afraid it would make fabric and bedding smell so we moved all his clothing and bedding into our two cars. This caused an additional problem because we had to stay in a hotel overnight. There had been break ins in the area so we were advised not to leave anything in our cars. His dorm move in time was the following day, so we had to move everything in our cars into the hotel room that evening and then move it back the next morning. The original plan was to padlock everything into the U-Haul, but because of the chainsaw oil and its' smell that changed. We were able to accomplish the move, and the truck was reliable. In the future please check your truck for oily residue and strong smells.
Ashley B.When you make a agreement in front of witnesses whether a verbal contract or written you should hold up to your end of the contract instead of just saying what you assume, and then we get hit with a ginormous charge, now it's going to have to be something we have to go through all the legal measures to correct.. this is a 100% bad business and will be advertised that way, one very disappointed customer
ZACH B.Very different experience dropping the truck than picking it up. The person was very friendly, made sure everything was fine with me. I watched her assist the person in front of me as she explained the whole process and gave her paperwork for the glove box. I had received nothing when I picked up our truck the previous day from the other location in Dallas, GA.
Michele T.Staff was very friendly and helpful and worked with me to change my reservation to accommodate a change in my plans
Stephen S.Good truck and trailer rental
Bryan W.Great service overall.
tadia F.Truck was dirty when we picked it up, the lady had a good attitude when we were handing out money over for rental. When it came time to take the truck back, a different lady was checking us back in had a bad attitude, misquoted our refund to us, didn't even apologize or explain what the charges entailed. The truck isn't safe to drive, it shakes and sounds like the u-joint is going out on it and when we told her what was going on with the truck, she didn't seem to care, only cared about being able to get it rented back out as soon as possible.
Amber P.Same thing
Vince A.Every thing was great, no complaints
Katrina B.Customer service was awesome. We did have to return it where we picked up which was out of the way
stacy H.Trying to charge for 2 day rental returned same day paid for 1 day now trying to charge 2. Told me to drop it off in lot that was all they needed now wanting to charge another day 🤬😡
Jason B.They were very respectful and courteous. They were excellent. They listened to my concerns about my trip and the truck. A call was made for service on the truck. I felt very well cared for.
Donna T.the original location I was supposed to pick up from Wasn't open and I had to change my reservation. This ended up causing me to lose a day on my rental. It was a huge inconvenience and then I even had to take the rental back to a different location that I had originally scheduled.
STEPHEN B.They were so easy to work with. Carrie was exceptional nice and answered all my questions before hand. She also took time to explain everything about the rental agreement. I will definitely be renting from here again and also referring friends here. I called several places before making an reservation and several was rude and acted like they did not have time to talk to you. Carrie was very helpful from the first time I called her, and also we were afraid of having bad weather and she discussed it with me. When I returned it she was also very professional and very nice.Thanks Carrie for making this part of moving a great experience.
ELLEN H.Get the right email address and you may get a better review! We didn't rent this uhaul, we are not the Hatfields!!
CHRISTINA H.They are very friendly and helpful!
MICHAEL C.Their system was down and they couldn't process for a while (45 min). This happens and I am not upset over it except when they tried to call regional person to help, they were dismissive, not helpful. Eventually the lady was able to contact another manager of some sort and they pushed the payment through. I don't see comment box for U-Haul in general but this experience was awful. The people at local two places were great. I got confirmation in the e-mail for my truck. I called the day before to add auto transport and I was told that it was good I called because if I showed up the next day they would not have a truck. The lady on the phone found a truck and auto transport an hour south of where I lived. The next morning I was 10 min away when I got a call that (2nd location) does not have truck nor auto transport. I was furious. The closest place was hour and 30 min north where I picked up equipment. Then I had to drive hour and 30 back to my place. Manager did credit $200 but no one should have to go through that when they are trying to move and every hour counts. Especially when they are traveling for 10 hours. So please make your system better. If its available confirm it, if not, put not available so there is no confusion. Every other rental place, hotel and airline figured it out, you can do the same. Thanks
Lazar M.Very nice lady with great customer service
ANASTASIA H.They were having problems with their internet connection causing a substantial delay in the pickup process, according to their own admission this is a normal occurrence whenever it rains, maybe improvements here will make it a near perfect experience.
David A.Rains seem to play badly but is not the pronblem do the location, but a problem with the company. I would definitely recommend this place again, I have used that location on several other occasions as well. Very friendly, knowledgeable staff.
Pat R.Your self check-in absolutely sucks.... Especially when it is raining. Loading photos into a slow website is not the best Idea I am sure this is a great option off of a PC, but from a cell phone you add another level of connection complexity... You need to minimize the information that needs to transmit to make this work.
John Douglas W.The older lady working at the front desk was super rude and awful. Pretty sure even racist since i'm hispanic
PAOLA D.Allow more space to hook up or point the car carriers toward the exit
Brady G.They found a very favorite pair of my shoes and called me to tell me. They are awesome
Casey W.This location worked out SO easily for me. The lady there I believe her name was Pam, was really knowledgeable and fast. I will definitely go here if ever in the need for a truck again.
THOMAS T.The lady was rude and got offended when I ask if I would get any free miles.
ANTHONY H.Nice people very friendly
JORGE R.I adjusted my reservation three different times. The lady at this location was extremely helpful and kind. She did not once complain
Denzil S.