I marked the truck clean, but it really needed a wash....mostly it just needed to wiped down.... floor looked like something spilled on the floor and did not get wiped up....windshield was dirty needed to be cleaned. could not clean it with the wipers too dirty.... We are out here in the dusty area of town and understandable. all in all a very good experience... Thank You.
shari o
Customer Reviews for California Sports Apparel & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Incorrect charges, bad attitude
Simren kIf reservations have been made in advance, it should be available during the scheduled date and time. There is lack of communication with U Haul system as a whole. I would no longer use or recommend U Haul
JONATHAN BPersonal treat you with professionalism.
OMAR PEverything pretty much aligns with moving necessities, I like the fact that "Alvin" made our moving simple by working around our schedule..
Angel LDefinitely very good location at Tracy CA
OMAR PI had to hook my own trailer and check my own lights with no help.
ROMEO HExcellent Customer Service Every Thing was Great.
DALBIR CAlvin is a good salesperson!! Helped with everything
ALFREDO IAlvin and his team were just as Excellent in each and every way As Always I would Highly Recommend this U-haul team to be on top of your Customer Service Representatives Maybe even a U-HAUL commercial Thank you for making my move U-HAUL EASY
DANIEL ROn 9th feb, 06:00pm, I rented a 15 inch truck and then later returned it to the location where I took it and I have the video but still it was recorded as not returned. I kept receiving emails saying that I still had to return it. I called customer service, they connected me to the location manager, I sent him the video he said ok but then still that transaction never got closed. Until, recently I got charged around 1200 for freaking nothing caz they thought I had the truck until 23th feb. i will never ever contact this company again specially this location which the manger is the worst and the worker there which I talked to face to face I believe Joseph as per what he said, he denied to give me manager’s number, he didn’t tell me when manager would come. Overall, I wanted to go legally about this and I might make a legal claim also. Worst experience ever. This location is a total scam.
Abdullah RGreat service and great location! Rented multiple times and have never had any issue and service has been great!
EVAN CNada todo esta exelente
JOSE RWas charged for gas but we put gas in it. We went less than 20 miles
ROBERT CVery friendly & helpful!
DARREN BAlvin’s customer service was awesome 10/10!
SAMANTHA GGood costumers service
JUAN Na/n
RAFAEL Obest experience with any U-Haul i have used before
MARYJANE L