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Leon A
Customer Reviews for Camden Tool Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not the locations fault, but didn’t have the right size truck or the dolly. Found out 1 days before my move, which made things much harder to move.
RYAN AEquipment was damaged (previous tire blowout damaged wheel fender) and unusable, lug nut was missing, tire flat, and axles caked in mud. Agents helped remedy issues and make roadworthy in a very timely manner.
CHRISTOPHER HFirst class service!!!
JOE BJust be honest with word. And don’t tell people you getting a deposit back in 2 days. And called the u haul customer service and found out, it wasn’t a deposit and called back to you guys and say, depends on your bank card🤦🏾♀️. And sounding unsure and wasn’t helpful at all. I recommend not to rent from this u haul again. Just be honest and tell the truth
YONIQUE HGreat people, highly recommend this location.
DEREK PTruck was filthy. Did not have the blankets I had ordered.
Wayne TGreats guys and amazing service
KEITH GThe customer service agent was excellent. He took very good care of me and made the experience very pleasant.
JUDITH SEverything was fine. Truck was ready as promised.
LOUISE LEasy to find. Very quick pick up process.
WILLIAM HGreat service! Will use them again!
WILLIAM CKeep doing what you are doing. Service was great.
LAWRENCE WGreat customer service
jose mVery pleased with the service
BENNY REverything was was extremely easy and smooth. Appreciate the one who helped me.
Marcus DGreat service will definitely recommend to someone else
David QProvide the location with more equipment ie dollies and blanket pads,
JAMES BWe dropped off very convenient in and out. It was closed but we took photo of trailer and left it by the building .
Dennis Cvery nice, helpful and professional.
Toni OThe owner and his staff were so respectful, genuine, and professional. I would recommend them to anyone I can. I thank them so much for their kindness and service.
Danita FGreat customer service!
Luis VThe staff here were EXTREMELY friendly and courteous. Would highly recommend
David FOverall this was good.
larry aDrop off location was very close by.
cliffford pStaff was helpful and location was very convenient. Will definitely use again.
EDWARD CQuick pick up and helped us get the tow connected properly
Donald BI spent $65 on gas for the UHaul truck. I only drove about 110 miles. That's a lot of money for 110 miles. The form I got indicated I needed to put up to 3/4 of the tank capacity. The gauge on the truck indicated I should put 1/2 of the tank capacity.
GARLAND HServe coffee and donuts.
david cEquipment was not all there, only truck and the truck provided had the “check engine” light on
Martha BThey are always so pleasant and customer friendly!
Linda BAgent was competent and properly billed me for the 2 day rental. Corporate followed up with a 4 day charge. Now I have to go through the process of canceling the wrong charge. Who runs the show? There's should be better coordination between the agent and corporate to avoid duplicate invoicing.
Bob GVery friendly staff
Martha HTwo many issues to mention
Sheila TCab was left unlocked and passenger window rolled down, back of truck wide open; on a day with torrential rain. Utility dolly and furniture pads were part of the rental, nowhere to be found. My reservation was for 4:30 at an entirely different location 40 minute difference, and this shop closed at 5. I had to spend 3 hours on the phone setting up 24/7 pickup because of them.
ROBERT CFix the FAN AND AC in this Uhaul. Please add this location to uhaul drop off list. This is the closest uhaul drop off/ pickup to us. Thank you.
Terrence ENo BS, just friendly service. In and out in a flash. Great folks. Definitely recommend to anyone.
CHRISTOPHER CCustomer service was great. No need to improve from my experience.
Linda BManagement was extremely helpful in both securing the rental contract and attaching the unit to my truck. Excellent service for he whole process. .
Jeff BI love the personnel in this office the two gentleman were polite, respectful and helpful. I drove thirty minutes out the way to pick up but my experience made it worth it.
Phallenetia RNot a thing.
Joseph AThe staff is always very friendly and personable. I am always treated as a friend and not just a customer.
TIMOTHY HEveryone at Camden Tool was super helpful and friendly! Thank you for the easy and friendly service!
Tracey CHunter Logan did not rent this truck and I don't appreciate him putting his name on my rental. In the system under my email and phone number his name comes up. What kind of business is that!
hunter lAgain had to go to far end of town to drop trailer back off because the wrong drop off location was sent. Location asked for was not given didn’t notice until trying to drop off and had unhooked. Tried to get location changed was given a fake number for customer service. It went to a schoolbook buy back. So had to reattach trailer to drive to other side of town where they had ten trailers on their lot so I am very much not satisfied with the entire experience. And on top of that the trailer leaked got all boxes on floor wet and piece of furniture. Not really happy!
matthew cExcellent service
Deborah TThe gentleman I dealt with was a professional and very helpful. The whole experience was a positive one.
MICHAEL S