The store where I got, my equipment was fine. Recommend it and the manager there. However, I went to pick up the truck that I really rented at the original location and nothing was available and no one called me to tell me or to set up a better plan. I do all this independently on my own through customer service and navigate them to get me something that was acceptable. On top of all that, I got charged a late fee for bringing it back after 5 PM which only occurred because I couldn’t pick up the initial truck at the appropriate time. certainly, I wouldn’t use U-Haul again.
Gordon P
Camden Tool Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camden, SC 29020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Camden tool supply was awesome. Great customer service and help at the last minute.
Enrique RThe large truck I reserved had a broken right rearview mirror. My Husband (a retired Police Officer) said it was dangerous to drive the truck in that condition. When we requested another truck of the same size we were told there wasn't another one. We were also told UHAUL had been called 2 weeks before about the broken mirror and hadn't come to fix it. We were offered a smaller truck. This created a problem because I had planned to move everything from a storage unit in one trip. I would have just canceled the rental, but my son had taken a day off work to help with the move. Because of that I accepted the smaller truck, but we were only able to move boxes and smaller items. We had to leave most of the heavy furniture behind because it wouldn't fit in the smaller truck and also there was no loading ramp, like the one on the larger truck, to help load anything. Even though we had brought our own hand truck to move things from the storage unit to the rental truck everything had to be lifted up by hand into the truck. And then down by hand when the truck was unloaded. I will now need to rent a large truck on another day just to move my furniture. My suggestion for improvement is to make repairs in a timely manner so people who rent from UHAUL are not extremely inconvenienced by faulty equipment. The only reason I said yes to recommending this location is because the personnel were polite and professional and UHAUL equipment is not the only thing they rent.
Eileen PVery nice guy
Kashmir SNo blankets that I purchased were provided.
Jay S