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mohamed S.
Customer Reviews for Campbell Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Omg excellent people and good service too thank you so much
fardus A.Truck had issues. Location did a great job of resolving
STEVENW J.Very good service
Mohammad K.Discount for further use of uHaul like 2nd, 3rd time or more
meet P.Van had a bad window that didn't close properly, the gas gauge was also incorrect and got stuck when filling, resulting in returning the vehicle with more gas then required
Cory T.ac was not working even the fan is not working smelling bad
aasim S.Truck was not clean way it should be
Nivid P.Canadian equipment or kilometer per hour overlay on speedometer ... for older drivers like myself.
Roger A.The clerks at this location are no nonsense and kind. The only way to improve the experience would be to lower the mileage cost 😉
Marc N.The passenger side mirror was broken which made it very difficult to drive without side visibility.
husain H.All things good.
jashandeep S.The agent was trying to be oversmart and excessively rude for no particular reason. The vehicle ran 3Km in total and he is asking us to fill the gas. 3km doesn't take up 1liter of gas in a van. And even if it does, he is asking me to drive to a gas station again to fill up a liter of gas. Seriously?
MANVENDRA R.I was supposed to pick up my reserved Uhall track at 8 am but the store employees slept in and opened the store late which messed up my day plan. Only thing this location needs to work ok is respecting time and actually treating the job with respect
isaac I.Please, make sure the UHAUL is unbreakable... Thanks
LATJOR D.All went great!
CHRISTINE H.The fuel gauge level was marked incorrect in their paper. Costed me extra gas.
Raja Venkata Sat M.-
PHILIPPEJOHN JOS G.Disappointed that this is not a preferred location. It should be.
Philippe G.My uhaul came two hours late from my booked time.
Mohit A.The U-Haul work is only part of the counter person's job. They run a variety store, photocopy service and U-Haul rentals- quite a lot for a single person, so wait times can be long. The guys at both the beginning rental and the return kept their cools and did everything at once. Well done, but perhaps another employee is needed at busy times
Donna B.They overcharged me an extra 100 bucks for unhaul's screw up
sachin S.They are very helpful and well behaved.
Md C.Online check-in takes far too long.
James D.The young man at the desk was very professional and knowledgeable. Definitely recommend this location and service.
Philp C.1st location reservation did not have a truck and waited for 20 minutes on hold to get assistance, sent us to another location and we got our truck, thanks
Tammy C.Uhaul's the best.
Imran K.Easy drop off
Gordon S.The gentleman was very helpful and friendly! Made my experience a wonderful one
bartley G.Everything was good!
darshil C.Get new trucks
Kanwar S.It is a convenience store for uhaul drop off.
Loris D.Really great customer service and efficient. The gentleman at the desk went above and beyond for my move. Thank you!
Morgan B.More cleaning to make it perfect
ANUPAMA B.The driver cabin was very dirty and stinking from bad odor. Air conditioner wasnt working well either. Specifically with COVID-19, the truck should be cleaned. This is very disappointing.
Chintan P.Highly recommend this location
LUCASPATRICK M.We were charged for "EZ fuel sales" despite having the gas be the exact same level we got it at. There was no explanation of the charges or anything. Very unpleasant experience.
ANNIE A.Ok
Mladen N.Nothing
Joe D.My uhaul had it's wipers not working and it was raining. When fault is on their side they asked me to go to else place which is far. Also i had to switch in between which costed me an hour. Overall this time it was a very bad experience this time
Karthik K.Great customer service! Highly recommended
LUCASPATRICK M.Everything was good. Were able to leave with the van within 10 minutes.
betty L.The truck was hard to drive seems like it needs alignment, gas was almost empty.
CHONE X.Vehicle was dirty. Dried Mud everywhere, papers, juice boxes, garbage all over the floor, etc. Told the clerk and he didn't do anything about it or discount my bill. There was no smaller vehicle there so I had to pay .69 instead of .49 for the van I needed. I didn't have time to go anywhere else to see if other stores had one. I had a long trip so the cost was 70.00 before the rental cost plus tax and gas. Over $116.00 for truck and movers at 75 almost $200 to move two small loveseats which told only 2hrs. Terrible, terrible mistake renting an uhaul.
Jeanette P.The rental staff were excellent and friendly. They may want to tell renters that the tow/haul mode has to be proactively disengaged each time the truck is started. There is a sticker with instructions but a reminder would be good.
Todd H.was not clean at all when I picked it up, Took me 45 mins dealing with individual at Campbell variety to finally get the keys, The gas gauge was way lower then what it had on record or said I started with, I was ripped off, and also charged twice for taxes, over all worst experience I could had, will not be giving Uhaul any future business
Travis D.Under present COVID situation, it's important equipment is sanitized after return (Handles, steering wheel, radio buttons etc) Have sign placed on steering wheel, truck sanitized. This should provide confidence to customer This is for all Uhal locations not specific to this location alone.
runiper B.Easy and friendly service.
Betty D.The uhaul was leaking gas or oil. I took photos and called to explain PRIOR to my move. The whole drive the interior smelled of burnt oil for the duration of my trip. I also rented 24 blankets and a dolly. I didn't even use the blankets.
Phillip R.