Customer Reviews for Campionis True Value
(U-Haul Neighborhood Dealer)

149 reviews

104 N Stephenson Ave   Iron Mountain, MI 49801

(906) 776-9088

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 7 am - 3 pm
  • Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(906) 776-9088

104 N Stephenson Ave
Iron Mountain, MI 49801

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 7 am - 3 pm
  • Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BRANDON L. 
Rating:
5.0

Very friendly.!

MATTHEW L. 
Rating:
5.0

Everything went smoothly.

Kevin P. 
Rating:
4.0

my first time to use car dolly from Iron mountain. good service and help hooking up .

WILLIS LEROY W. 
Rating:
3.0

Employee at pick-up did not know enough basic information to go over the truck and how to drive it. The windshield was filthy and even the gas station squeegee didn't help. The windshield wipers were shot. When I asked how to lock the back the person told me there was no way to lock a haul, just back it up to a wall.

kate L. 
Rating:
5.0

The man checking me out said I might be getting some money back because I return the trailer the same day.

George G. 
Rating:
5.0

N/A

LEANA JEAN L. 
Rating:
5.0

The U-Haul representatives at the True Value in Iron Mountain, MI went above and beyond in helping me with preparing the vehicle to go.

Maria S. 
Rating:
1.0

Make sure the u-haul computers work! We waited a very long time, received no paper work because computer was not working and had to do this over the phone.

JANET G. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL ALAN F. 
Rating:
5.0

Really dirty on the outside, lots of dead bugs. Cab was clean though. I did have a coupon for a free rental and it went through on the website but was still charged the full amount on pick up, I needed the truck that day and at that time so finding out what happened at the time wasn't going to happen.

Garrett B. 
Rating:
3.0

I rented a 20 ft unit, but it was only 15 ft long. It was stressful because some tall shelves had to be laid sides ways, and I couldn't fit everything, but I got the big things. I didn't have time to call or change trucks once we realized this.

KELLY B. 
Rating:
5.0

Customer did not leave a comment.

LAURA T. 
Rating:
4.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Customer did not leave a comment.

Travis E. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Tom H. 
Rating:
5.0

Everything was excellent with the truck and service. My only comment was that this location did not carry packing boxes and I had to look elsewhere for them. Just an inconvenience and not a complaint. Young man who helped me was very helpful and courteous.

Gary K. 
Rating:
5.0

Customer did not leave a comment.

MICHAELALAN F. 
Rating:
5.0

Nothing, it was a great experience!

LINDA S. 
Rating:
5.0

Great experience overall, quick and efficient

Joe M. 
Rating:
5.0

I love our iron mountain true value. Great people and great service. It feels like family there!! :)

Angela G. 
Rating:
5.0

Customer did not leave a comment.

Keith T. 
Rating:
5.0

Customer did not leave a comment.

Alexandra H. 
Rating:
5.0

Customer did not leave a comment.

KELLY B. 
Rating:
5.0

Customer did not leave a comment.

Ray A. 
Rating:
5.0

Very easy drop off

Brad F. 
Rating:
5.0

Customer did not leave a comment.

Darin S. 
Rating:
5.0

Nice gentlemen there!

bj B. 
Rating:
5.0

Dropped the uhaul off, locked the doors and put the key in the box.

MICHELLE L. 
Rating:
5.0

Customer did not leave a comment.

Beth L. 
Rating:
5.0

Customer did not leave a comment.

Nicole G. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth T. 
Rating:
5.0

Wonderful experience. We desperately needed to save money and still move our things. Your service met our needs! Thanks

BRUCE T. 
Rating:
5.0

Customer did not leave a comment.

Pat L. 
Rating:
5.0

Customer did not leave a comment.

LINDA S. 
Rating:
4.0

Customer did not leave a comment.

Mark T. 
Rating:
4.0

Condition pics where not up to date. Bumper cover was falling off zip tied on before I took it. A repair was done on side before recent condition pics on contract.

James K. 
Rating:
5.0

Customer did not leave a comment.

jessie Q. 
Rating:
5.0

Great job

Tyler S. 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
2.0

Charged for triple the mileage that was used.

Daniel O. 
Rating:
5.0

Customer did not leave a comment.

Diane S. 
Rating:
4.0

limited parking space to maneuver trailer

gene P. 
Rating:
5.0

Customer did not leave a comment.

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Teresa M. 
Rating:
5.0

This was my third or fourth time renting in 6 months. Always a great experience.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Lisa K. 
Rating:
5.0

Very good customer service he knew what he was doing. The truck was their when I needed it with no problems. Thanks

gary C. 
Rating:
5.0

Customer did not leave a comment.

Jessica D. 
Rating:
5.0

Customer did not leave a comment.

brenda B. 
Rating:
5.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

Jill was excellent

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Customer did not leave a comment.

curtis R. 
Rating:
5.0

Customer did not leave a comment.

Don M. 
Rating:
5.0

Customer did not leave a comment.

Jack W. 
Rating:
5.0

The entire rental Was Handled extremely well. Great friendly and nice people both with my Uhaul reservation questions and the pick up and drop off locations. Sorry but you could not have done better. Thanks for everything

Carl G. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

Susan L. 
Rating:
4.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

jon E. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Doreen Z. 
Rating:
3.0

No one was there to help hook it up. The hitch is very heavy it took my husband and I both to lift the hitch. Would have been nice to have had some help. Also the check in was totally different than the weekend before. She wanted a truck plate number but didn't want to wait for me to go out and get the number, so she made one up.? Now what would have happened if we had gotten in an accident????

Paula N. 
Rating:
5.0

Customer did not leave a comment.

SCOTT H. 
Rating:
5.0

The people that helped us were very nice, informative, and helped us out, this is the first time we have rented a u-haul. All went well from the reserving, the pick up, and the the returning of the trailer.

Paula N. 
Rating:
4.0

Customer did not leave a comment.

jared A. 
Rating:
5.0

I never received confirmation of the drop off. The guy I dropped it off to in iron mountain Just its done via email and you'll get notice. All I received was a receipt, so I'm guessing that's my verification of return?

mark A. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Ronald D. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Customer did not leave a comment.

Patrick P. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
4.0

Customer did not leave a comment.

JODY C. 
Rating:
5.0

Customer did not leave a comment.

Travis E. 
Rating:
5.0

Customer did not leave a comment.

Zachary M. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
4.0

Great experience keep it up!

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Aaron S. 
Rating:
3.0

Customer did not leave a comment.

claudia M. 
Rating:
1.0

I'm extremely upset with my experience with Uhaul. I reserved my truck and movers three weeks before my move. Nobody had contacted me the day before my move, so I called my movers and they had no record of my reservation, EVEN THOUGH UHAUL ALREADY CHARGED ME. I had to wait to see if they could even find people to load up the truck. Thankfully the two movers who could were great about the last minute notification because I wouldn't have been able to do it myself. But it didn't end there. The day of my move, I went to the indicated pickup location it showed on my reservation. Who ended up not even having my equipment!! I stood around waiting so they could call nearby locations and try to find me a truck and trailer, then had to drive 45 minutes away to the only place that had it. By this time the movers were supposed to be loading my truck, and I had just picked it up. So they had to wait an hour and a half while I loaded my vehicle on the trailer and drove 45 minutes back. I ended up getting to my new city much later than I was supposed to and I actually missed my first shift at my new job, so Uhaul cost me quite a bit of money and stress. Moving is stressful enough without all the trouble I went through because Uhaul dropped the ball in almost every way. I will not be recommending your company to ANYONE.

Kimberly S. 
Rating:
3.0

the place was closed when i returned the trailer. a follow up call would've been good.

Dan T. 
Rating:
2.0

Friendly enough. Truck was dirty. Sitting on a think sheet of ice. Couldn't really inspect well without slipping and potentially falling.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Aron S. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT H. 
Rating:
4.0

Customer did not leave a comment.

Austin L. 
Rating:
5.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Simple and quick

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Nancy C. 
Rating:
4.0

Customer did not leave a comment.

Teah K. 
Rating:
5.0

Customer did not leave a comment.

Wesley C. 
Rating:
5.0

Travis at the Iron Mountain Michigan Ace Hardware and U-Haul rental location was absolutely amazing! He explained everything perfectly, went above and beyond to meet our needs, and made the entire moving process so very much easier! Simply cannot say enough good things about him and about U-Haul in general. :-) Thank you, and merry Christmas, Sincerely Jamison G.

Jamison G. 
Rating:
3.0

Have more advertisement showing that this is the place to drop off or pick up your uhaul

LUCINDA K. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

Slagle T. 
Rating:
2.0

Truck was clean. But the first stop I made the battery died and I had to ask a stranger for a jump start. Then I was afraid to shut the truck off resulting in more fuel consumption.

Kim F. 
No reviews have been submitted for this location.

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