The u-haul needed work and sounded horrible when started up. I dropped off at a closer location to keep from driving it too far back and was charged an outrageous amount. I was a faithful u-haul user. I will never use u-haul again.
ASHLEY M
Customer Reviews for C&C Auto Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I always go see Mike whenever I need a trailer. Always helpful and goes above and beyond to make sure your trailer is safe for the long haul.
SHALOM SGreat customer service and friendly!
Kenyatta HNothing….. Service was great!
JANICE HCouldn’t have found a better place to rent from. Great people
RETHA PUnit was not clean, rat killer pellets spread throughout the floor. we were not able to contact anyone when we first arrived, waited outside the gate for quite a while to get access. we had requested a first floor unit and were provided a second floor walk up unit with no real attempt to make that right.
Alissa AUnit was ready and the checkin and checkout process was quick.
WARD GEverything was just perfect
JUSTIN IMost convenient rental ever.
DONALD LEverything was great
ROBERT KVery professional and listened to what was needed. He realized I really needed a smaller truck which he had. My reservation was changed without difficulty. Check-in and out was seemless. Highly recommend this location. 😊
EUGENIE EOwner excellent. Do wish you have veterans a discount like others.
MICHAEL BThe guy was super nice and it was a easy process
SCOTTIE CIn the last month we have rented a trailer to transport an older auto, and a 15 foot truck. No problem with either. To make the experience better, I would ask that new trailers have adjustable wheel ramps to account for older cars as well as new car wheelbases . I would also ask for the loading ramp to be up to the same level as the truck floor rather than the current 2" drop that it now has. The ramp could be wider also.
PHILIP MOwner / manager was efficient, knowledgeable, and personable.
MICHAEL TC&C is the nicest most accommodating U-Haul location we’ve ever used. Mike is awesome!
JOSE PGreat service 👍
JAMES ANothing, personnel was great and friendly
STEPHEN RExcellent location for U-haul rental. Mike is so nice and helpful that I’ll always rent from him anytime in future need a U-Haul.
JOSE PExcellent customer service ,,, just go there and rent !
CHRIS DNo is ok
EMILSON GGreat location and very friendly service
Carl SYou could put a clause in your contract to help customers out when a state of emergency is in progress and everything is closed down, no gas because of electricity didn’t work, power lines down etc, Iwas totally unprepared for almost a week rental when I only needed a rental for to days max, no ones fault, but this storm has hurt some people and I do think there should be a clause to help the customers out, what would you think if you were on the opposite end of things and trust me this will happen again with someone other than myself
ELIJAH Ddropped after hours
CHARLES BThe front head lights are dull on the vehicle we had, but it is older so understandable.
JOHN DMike was very helpful and even went and picked up a truck for me because he didn’t have the one I needed. I would highly recommend this place and when I need a truck again he will be my only choice!
Lynn RIt could have been my internet, but the application was very buggy on my phone. However, it did work and the experience in total was very good. Thank you for providing this service, I will definitely use it again in the future.
Andrew PHad an issue as a strap came completely off the tire partway into the trip. Stopped at a uhaul for a fix and they said the seatbelt should have been wrapped around the steering wheel to prevent the wheel from turning. That was missed entirely. Otherwise they were friendly and kind and place was clean.
JUDITH BThe truck needs wheels balanced and aligned
THOMAS RFriendly. Concise service
Josh MGreat customer service
Lawanda Mhe was awesome got me and out
Junearious M100 % recommended
Jesus GAll uhaul contacts were friendly, personable and knew their business. This is the third time we have used this particular pick up station. Highly recommend it.
jean rHave rented several times from same location staff is helpful and friendly checking u-haul vehicle back in was simple and quick. The only thing is that the insurance on the vehicle was a per day charge which wasn't made clear I thought it was a one time charge instead of a total of $90 just glad I had a little extra to cover this. Thank you u-haul staff
timothy mDrop off was complicated and required walking back to the truck to continuously take pictures. Although it took almost an hour to pickup, a waste of my time, they made sure I was charged for being an hour late. Eveidently U-Haul time is more valuable than mine.
Michael FAwesome guy running it!
David GHelpful, knowledgeable service.
patrick pAll great.
Rusty KGreat experience here
DONALD MExcellent service
marcia wGreat experience. Mike was a pleasure to work with
jim bVery nice and friendly , superb customer service
rhonda sGreat location and owner/ operator I will continue to use this location into the future for my uhaul needs
RYAN BWere my depost
richard rI was very satisfied with my experience, the guy named Mike was really good to do business with. The truck we used was Awesome & very clean, even smelled clean inside.
JOSEPH CMike at C & C Auto sales was very nice and easy to work with. Will definitely rent from him again.
sandra j