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Russell K
Customer Reviews for C&A Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
None. This is second time we have rented from this location and they had best equipment.
DAVID Pno wiper fluid in vehicle, made going through the bugs on highway lots of fun
JOSEPH AEverything was great but the outside mirrors are not adjustable and I am very short so I wasn't able to see out of them without leaning from side to side and really couldn't see to back up. The steering wheel was all the way up and not adjustment and no info to change the angle as well so looking at the top of it the whole ride sucked. I believe these things are probably a safety hazard and should be address before the next small person gets in. It was clean and ran great.
Carolyn B24 drop so no interaction.
Shamra Vthe office was closed, we just dropped it off
jennifer KStaff was very helpful!
LAYTON AFast, friendly, and efficient service!
Donald BEverything thing went well I arrived at closing time and they were very helpful
Roger SVery knowledgeable location, excellent service
rod sExcellent experience at the drop off location
Stephen AN/A
Christopher BWe dropped off the trailer after hours.
ANNE SGreat service at both ends of my trip 8Equipment is well maintained.
TERRY MMy experience was okay, nothing special. We did not receive any day before phone call. Which we was told would occur.
Shaun HSells representative was very rude
CHARLES SExcellent customer service! Great experience. Very polite and helpful. I would highly recommend this location.
Cheryl REverything went smoothly.
Mary KAll good at this location.
blake sThey were nice and helpful, but we were not informed that the drop off location was different then the truck, so we dropped them both off at the same location and were charged $55 dollars for it, which I am not happy about.
Shannon FEverything was great
MARILYN LNice people
RAYMOND SFriendly customer service!
AMBER CTow dolly assigned to me was missing a safety chain hook when I arrived. Was repaired before I left with the equipment, but would have been much more convenient to hook and go instead of having to wait. The staff at C&A was very nice, helpful and went above and beyond to help.
Allen HVery nice guy!
Eric BVery Happy
Ronald LNothing, everything was great!
scott eThe truck that i drove, it was fine, but it needs an alignment. The steering wheel is turned to the left while driving straight and it seemed to pull to the right a little bit. It wasnt anything crazy but you might wanna get it checked for an alignment. Everything else was pretty alright with the truck itself
Jimmy PThe guys here were so helpful, gave me the tips I needed to know how to safely handle the trailer. Equipment was provided and available as expected. My move went smoothly without a hitch (no pun intended). Thank you!
LANA SGreat service. Great people.
SCOTT ACouldn’t ask for an easier rental and return. Thank you C&A Motors
Heath NExcellent customer service all the way around!!!! The rental and the return!!!!
wendy cAnswer emails
Robert BGreat location to rent a Uhaul trailer. They had my trailer hooked up in no time.
Allen PVery helpful service with the rental of a car dolly . The equipment worked perfectly. Easy in and easy out. I would definitely recommend using this facility for Uhaul needs.
HOWARD KEquipment wasn't it location requested. I had too go out of my way to pick up and addition 10 miles. Which becomes 20 on a round trip. If the location is requested didn't have the equipment in wanted, it shouldn't have been provided as an option. But it was. This is deceptive and probably why I wont be using your services again. Bad business practice.
Pat BGreat service, very knowledgeable. Friendly folks, easy to deal with! Thanks, Carl!
pamela lThe gentleman that helped us was very friendly and helpful. It was all very quick and easy due to his help.
Gabrielle SA big thank you to C&A Motors for their professionalism in making my U-Haul experience a pleasant one! They were very helpful in explaining everything, providing extra equipment, answering all my questions, and especially their excellent customer service!! They went above and beyond to assure I had everything I needed! I will recommend their services to my friends and family! Thank you again C&A Motors for helping me during a very stressful time in moving! Definitely 5 Star ⭐⭐⭐⭐⭐ service!
Joann BOur gas gage was lower than said 9n paper we have photo with time and date on it showing and we returned it to where it was when we got it and they still charged us for where they say it should been not where we actually got it. Not happy at all
Gregory LPoorly lit and no where to park so I had to leave it in front of the building
Sam MEasy to drop off, friendly staff.
Kim SWe had to go to 2 different locations one took the truck one the trailer the area where we took the trailer the guy wanted us to back in in the feild next to others was muddy
Honey MClose to the highway I was getting on, and easy to get on the truck. The worker was nice and helped hook it up, therefore we were ready to go within minutes of renting.
Gavin CThe workers seem careless and also just seemed to have no knowledge.
Amber DThanks 👍
Harry HGreat Service
clyde sGood local location for U-Haul rentals. Friendly staff. Thanks
Wayne KTruck was on empty so I put $25 in gas in it.
RICHARDMICHAEL TActually the rep I worked with was extremely helpful, knew what he was doing, and customer focused.
Stephen TVery friendly and nice.
Jennifer BWe extended our rental an extra day and the charge was supposed to be $51 but they charged our card $126.
Crystal IExcellent customer service. What a difference from Sturgis, MI location.
Doreen NNo issue with the location but I had an issue with the last minute change to another location from the original location that I booked.
Dave MVery bad experience
Angel LNot the size truck or location we reserved weeks earlier
Michael Bthe mileage they have is wrong I wrote the mileage down as soon as I got in the truck and also at the end at the start they got it 15 miles more and at the end is 23 miles more 38 miles too many when they revisit the mileage they will see it
Cynthia TGreat customer service!
John REverything was perfect
vickey RAwesome customer service rep. Very helpful and kind.
Mark ZGood help and quick check,out too
Marshall BCustomer service at drop off very poor
Leslie CIt was a good experience. Quick, friendly and helpful.
TIMOTHY EHighly recommend! Helped attach trailer, checked lights, etc. Will rent from them again.
BRIDGET B