Customer Reviews for C&A Motors
(U-Haul Neighborhood Dealer)

263 reviews

1786 N Bridge St   Chillicothe, OH 45601

(740) 775-4507

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(740) 775-4507

1786 N Bridge St
Chillicothe, OH 45601

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Lonnie H. 
Rating:
5.0

Couldn't ask for an easier rental and return. Thank you C&A Motors

Heath N. 
Rating:
5.0

Excellent customer service all the way around!!!! The rental and the return!!!!

wendy C. 
Rating:
3.0

Answer emails

Robert B. 
Rating:
5.0

Great location to rent a Uhaul trailer. They had my trailer hooked up in no time.

Allen P. 
Rating:
5.0

Very helpful service with the rental of a car dolly . The equipment worked perfectly. Easy in and easy out. I would definitely recommend using this facility for Uhaul needs.

HOWARD K. 
Rating:
5.0

Customer did not leave a comment.

Clint K. 
Rating:
4.0

Equipment wasn't it location requested. I had too go out of my way to pick up and addition 10 miles. Which becomes 20 on a round trip. If the location is requested didn't have the equipment in wanted, it shouldn't have been provided as an option. But it was. This is deceptive and probably why I wont be using your services again. Bad business practice.

Pat B. 
Rating:
5.0

Great service, very knowledgeable. Friendly folks, easy to deal with! Thanks, Carl!

pamela L. 
Rating:
5.0

The gentleman that helped us was very friendly and helpful. It was all very quick and easy due to his help.

Gabrielle S. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
3.0

Customer did not leave a comment.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

A big thank you to C&A Motors for their professionalism in making my U-Haul experience a pleasant one! They were very helpful in explaining everything, providing extra equipment, answering all my questions, and especially their excellent customer service!! They went above and beyond to assure I had everything I needed! I will recommend their services to my friends and family! Thank you again C&A Motors for helping me during a very stressful time in moving! Definitely 5 Star ⭐⭐⭐⭐⭐ service!

Joann B. 
Rating:
3.0

Our gas gage was lower than said 9n paper we have photo with time and date on it showing and we returned it to where it was when we got it and they still charged us for where they say it should been not where we actually got it. Not happy at all

Gregory L. 
Rating:
1.0

Poorly lit and no where to park so I had to leave it in front of the building

Sam M. 
Rating:
5.0

Easy to drop off, friendly staff.

Kim S. 
Rating:
2.0

We had to go to 2 different locations one took the truck one the trailer the area where we took the trailer the guy wanted us to back in in the feild next to others was muddy

Honey M. 
Rating:
4.0

Close to the highway I was getting on, and easy to get on the truck. The worker was nice and helped hook it up, therefore we were ready to go within minutes of renting.

Gavin C. 
Rating:
5.0

Customer did not leave a comment.

brian D. 
Rating:
2.0

The workers seem careless and also just seemed to have no knowledge.

Amber D. 
Rating:
5.0

Thanks 👍

Harry H. 
Rating:
4.0

Great Service

clyde S. 
Rating:
5.0

Good local location for U-Haul rentals. Friendly staff. Thanks

Wayne K. 
Rating:
4.0

Truck was on empty so I put $25 in gas in it.

RICHARDMICHAEL T. 
Rating:
4.0

Customer did not leave a comment.

Hiram F. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Actually the rep I worked with was extremely helpful, knew what he was doing, and customer focused.

Stephen T. 
Rating:
5.0

Very friendly and nice.

Jennifer B. 
Rating:
1.0

We extended our rental an extra day and the charge was supposed to be $51 but they charged our card $126.

Crystal I. 
Rating:
5.0

Excellent customer service. What a difference from Sturgis, MI location.

Doreen N. 
Rating:
4.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
4.0

No issue with the location but I had an issue with the last minute change to another location from the original location that I booked.

Dave M. 
Rating:
4.0

Customer did not leave a comment.

Wendell M. 
Rating:
1.0

Very bad experience

Angel L. 
Rating:
3.0

Not the size truck or location we reserved weeks earlier

Michael B. 
Rating:
5.0

the mileage they have is wrong I wrote the mileage down as soon as I got in the truck and also at the end at the start they got it 15 miles more and at the end is 23 miles more 38 miles too many when they revisit the mileage they will see it

Cynthia T. 
Rating:
5.0

Great customer service!

John R. 
Rating:
5.0

Customer did not leave a comment.

Wendell M. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Everything was perfect

vickey R. 
Rating:
4.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Awesome customer service rep. Very helpful and kind.

Mark Z. 
Rating:
5.0

Customer did not leave a comment.

Patrick L. 
Rating:
4.0

Good help and quick check,out too

Marshall B. 
Rating:
5.0

Customer did not leave a comment.

Timothy N. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY N. 
Rating:
3.0

Customer service at drop off very poor

Leslie C. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

DEMETRIUS J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

It was a good experience. Quick, friendly and helpful.

TIMOTHY E. 
Rating:
5.0

Highly recommend! Helped attach trailer, checked lights, etc. Will rent from them again.

BRIDGET B. 
Rating:
5.0

Customer did not leave a comment.

RANDY S. 
Rating:
4.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Did the afterhour return. Using the app was easy but did require taking several photos, a little difficult after dark. More parking lot lighting would be helpful. Otherwise, no problem

DEBRA T. 
Rating:
5.0

Customer did not leave a comment.

Cheryl D. 
Rating:
5.0

Customer did not leave a comment.

Joshua E. 
Rating:
5.0

Customer did not leave a comment.

Ericka O. 
Rating:
4.0

Customer did not leave a comment.

W David H. 
Rating:
5.0

Customer did not leave a comment.

Amy P. 
Rating:
4.0

Designated drop off area

JUSTIN HARLEY B. 
Rating:
5.0

Customer did not leave a comment.

carl A. 
Rating:
4.0

Customer did not leave a comment.

Jesse J. 
Rating:
1.0

Trailer lights didn't work. An i got pulled over by an got a warning about my trailer lights not working. An it delayed my time getting back to Colorado for work. So I had road side assistant come out an then the truck lights went out. The truck had a really hard time hauling the trailer.

Jeremy M. 
Rating:
5.0

I originally requested this location only to have it changed to an area that honestly I wouldnt send my worst enemy to. I called and tried getting switched back to my original location, since they had 2 trucks that would suit my needs, and your rude and incompetent operator tried arguing with me and refused to listen to my, the one paying you money, needs. Luckily the guy at C&A motors saw how upset I was and he took care of me. I don't appreciate people that I am paying money to to be rude to me and refuse to listen to a simple request. As I told the rude guy on the phone I will not be using your services again because, apparently, you forgot that the customer is always right and my need for a closer to my work site request was not an unreasonable request. You are not the only service out there ..... Start acting like it.

Jason W. 
Rating:
5.0

Great friendly place. In and out very quickly.

Dusty D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

U-haul and C and A motors treated me very good, and professional

Jeff B. 
Rating:
5.0

Very friendly and helpful staff.

ZORAN N. 
Rating:
4.0

Deliver the equipment on time.

Kevin C. 
Rating:
5.0

Guys in the office are very helpful. Always willing to help me with all my trailer needs.

Dean D. 
Rating:
5.0

Customer did not leave a comment.

KENNETH ALLEN O. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Joanne A. 
Rating:
5.0

Customer did not leave a comment.

Shane P. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

I was supposed to pick up mobi g planners but they did not have any and the charge has never been removed from my bill. I called them and they

Jarrod G. 
Rating:
5.0

Customer did not leave a comment.

Amy W. 
Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Customer did not leave a comment.

paul N. 
Rating:
5.0

Customer did not leave a comment.

Allen P. 
Rating:
5.0

Easy process, no pressure, in and out with rental in about 15 minutes.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Ericka O. 
Rating:
5.0

Top notch friendly folks.

Daniel L. 
Rating:
4.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

The cab could have been a little cleaner.

BERNARD S. 
Rating:
5.0

Nothing, service was excellent.

James T. 
Rating:
5.0

Customer did not leave a comment.

Rhonda C. 
Rating:
5.0

The location needs more trucks available. The executive inn location has more trucks and equipment and they are awful. The guys at C and A motors were friendly and easy to work with. I will continue to choose this location over executive inn.

Kayla H. 
Rating:
5.0

Customer did not leave a comment.

Joshua E. 
Rating:
2.0

I rented exact trailer in Orlando Florida for $107, this one cost me over $300!!!!! For a one way rental to Orlando!!! Their justification was U-Haul has to many trailers being dropped in Florida! That not my fault!

roger P. 
Rating:
3.0

Upon pickup, i received a text directing me to a website to verify my equipment condition, but I was unable to access the website at that location. Maybe this should be done with an actual person.

Kimberly M. 
Rating:
5.0

If possible, show open hrs for pickup and dropoff locations.

Timothy E. 
Rating:
5.0

The uhaul was immaculate. Gas was at 3/4 of a tank so plenty available without having to add any to it before use. Process was simple and easy and the location was very easy to get too and get the uhaul in and out of the parking lot.

Karalee B. 
Rating:
5.0

Passenger side tail light not operative. Discovered the next morning. Receipt/contract contained an email address for service concerns but not a phone number! Consequently unable to have it repaired en route.

Greg K. 
Rating:
5.0

Really nice guys at this location! Friendly, efficient and polite.

MIlan E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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