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Wendell M.
Customer Reviews for C&A Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very bad experience
Angel L.Not the size truck or location we reserved weeks earlier
Michael B.the mileage they have is wrong I wrote the mileage down as soon as I got in the truck and also at the end at the start they got it 15 miles more and at the end is 23 miles more 38 miles too many when they revisit the mileage they will see it
Cynthia T.Great customer service!
John R.Everything was perfect
vickey R.Awesome customer service rep. Very helpful and kind.
Mark Z.Good help and quick check,out too
Marshall B.Customer service at drop off very poor
Leslie C.It was a good experience. Quick, friendly and helpful.
TIMOTHY E.Highly recommend! Helped attach trailer, checked lights, etc. Will rent from them again.
BRIDGET B.Did the afterhour return. Using the app was easy but did require taking several photos, a little difficult after dark. More parking lot lighting would be helpful. Otherwise, no problem
DEBRA T.Designated drop off area
JUSTIN HARLEY B.Trailer lights didn't work. An i got pulled over by an got a warning about my trailer lights not working. An it delayed my time getting back to Colorado for work. So I had road side assistant come out an then the truck lights went out. The truck had a really hard time hauling the trailer.
Jeremy M.I originally requested this location only to have it changed to an area that honestly I wouldnt send my worst enemy to. I called and tried getting switched back to my original location, since they had 2 trucks that would suit my needs, and your rude and incompetent operator tried arguing with me and refused to listen to my, the one paying you money, needs. Luckily the guy at C&A motors saw how upset I was and he took care of me. I don't appreciate people that I am paying money to to be rude to me and refuse to listen to a simple request. As I told the rude guy on the phone I will not be using your services again because, apparently, you forgot that the customer is always right and my need for a closer to my work site request was not an unreasonable request. You are not the only service out there ..... Start acting like it.
Jason W.Great friendly place. In and out very quickly.
Dusty D.U-haul and C and A motors treated me very good, and professional
Jeff B.Very friendly and helpful staff.
ZORAN N.Deliver the equipment on time.
Kevin C.Guys in the office are very helpful. Always willing to help me with all my trailer needs.
Dean D.I was supposed to pick up mobi g planners but they did not have any and the charge has never been removed from my bill. I called them and they
Jarrod G.Easy process, no pressure, in and out with rental in about 15 minutes.
Stephen M.Top notch friendly folks.
Daniel L.The cab could have been a little cleaner.
BERNARD S.Nothing, service was excellent.
James T.The location needs more trucks available. The executive inn location has more trucks and equipment and they are awful. The guys at C and A motors were friendly and easy to work with. I will continue to choose this location over executive inn.
Kayla H.I rented exact trailer in Orlando Florida for $107, this one cost me over $300!!!!! For a one way rental to Orlando!!! Their justification was U-Haul has to many trailers being dropped in Florida! That not my fault!
roger P.Upon pickup, i received a text directing me to a website to verify my equipment condition, but I was unable to access the website at that location. Maybe this should be done with an actual person.
Kimberly M.If possible, show open hrs for pickup and dropoff locations.
Timothy E.The uhaul was immaculate. Gas was at 3/4 of a tank so plenty available without having to add any to it before use. Process was simple and easy and the location was very easy to get too and get the uhaul in and out of the parking lot.
Karalee B.Passenger side tail light not operative. Discovered the next morning. Receipt/contract contained an email address for service concerns but not a phone number! Consequently unable to have it repaired en route.
Greg K.Really nice guys at this location! Friendly, efficient and polite.
MIlan E.Drop off was smooth and seamless.
Justin H.This facility is just fine as far as I am concerned, much better than others in the area which I have some experience with. I found the online reservation process to be a bit annoying, too many attempts to sell me services and products I do not need for a one day local move.
Glenn M K.Note that not all locations can accept trailer returns, and this site is closed on Sunday. Also, having an area marked for returning equipment off hours would be helpful. We wanted to be "good customers". Not a big deal, and the site is VERY easy to find and it was very easy to drop off our trailer.
Paul B.Interior was dirty when we picked up the truck
Debbie G.Very helpul, quick seemless sevice In the truck in no time. Did check on online.
Dana H.The one way rate compared to local lates was outrageous !!! $672 for renting a 6by 12 is unacceptable , I needed it for the trip from Ohio to Florida so didn't have a choice in the matter! Could have rented for 20 days on daily local rate!! The best service will not make up for the rio off price
Jeff L.Nice friendly service and I could understand them
debbie K.Friendly staff
Thomas J.Continue your excellent service
Gale P.they could mow and organize their lot better to look more professional
Jason T.They don't open until 10am which if your trying to move can set you back but otherwise very helpful and friendly!
Robert H.The location was a used car lot and it wasn't apparent that this was also a U-haul facility. I saw 1 U-haul truck in the back from the street.
John S.They are always friendly and understanding.and willing to help
Lon F.their little office smelled horrible. possibly an employee with bowel problems? ugh.
Jamie A.But uhaul over billed me charged me twice and made my checking account overdrawn. So if this is not fixed I will never use uhaul ever again.
Donald P.The agent was very helpful
Michael C.Update your website with more current information. Often when I search, it does not show equipment in inventory but is there when I call direct.
Donald B.More cars and moving toolings available would be nice. They beat out the others in town for the service.
Lon F.Super friendly, helpful staff. Thank you!
Julia T.