Customer did not leave a comment.Clayton A.
Customer Reviews for C&C Auto Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop-off of the trailer was smooth and quick. Very helpful staff. We were in and out in a few minutes.HELEN R.
The location I actually picked up from was friendly and nice and helpful. I had a reservation for the location 4 miles from my house on Wade Hampton. The GM there was rude and for the 3rd time in the last year or so that I have attempted to pick up equipment from the Wade Hampton location with my reservation it was not there. They blamed the â€œuhaulâ€ system. The GM was not helpful she walked away to move vehicles and after telling me I had to drive 10 miles to the location. I had to drive over 20 miles and 30 minutes to the location. She didn't attempt to help and was very rude. This is the 3rd bad experience at this location. I have been told at the other locations that the Wade Hampton location never does things right. In this case I had a emailed reservation that said it was for this location. If it changes I should get an email call etc. I got none. Uhaul eased my time and gas once again. The way I was treated as a customer was horrendous at the Wade Hampton location. The Lyman uhaul was pleasant and helpful. The reservation system is horrible at uhaul and communication is even worse. The guy at the location said it happens all the time. Nothing works right. Said a lady last week was sent to a location for a truck and trailer and they didn't have the truck and had to drive 30 minutes to his place to get the equipment. Your staff say your reservation system stinks and does not work. I am over using uhaul at this point and will do my best to avoid your company in the future. No respect for your guest. Unhelpful lazy staff and managers at the Wade Hampton location make the experience ridiculous. Don't even attempt to accommodate or help. This location was helpful. Wish I could specifically rate just that location.Brent W.
Customer did not leave a comment.roy C.
Customer did not leave a comment.shane M.
This was not my scheduled location. We arrived at the Gap Creek Rd location to be told there was nobody available to check it in and frankly had no idea when that person would be back. This is the second time u-haul has done this to us and the second time C&C has bailed you out. Excellent work C&C. Poor job I-haul!!!Tommy M.
Customer did not leave a comment.TIFFANY P.
Find more Providers like this locationROBERT C.
Customer did not leave a comment.claudia W.
Customer did not leave a comment.Jeffrey O.
Thank you!DEBBIE H.
Customer did not leave a comment.Jeffery D.
Customer did not leave a comment.aquesha F.
Customer did not leave a comment.reda A.
Customer did not leave a comment.Phillip C.
Customer did not leave a comment.MICHAEL R.
Customer did not leave a comment.danny V.
Customer did not leave a comment.danny V.
I was very satisfied with how everything went with this company. I have no improvement suggestions. Great company, great experienceMoronicka S.
Customer did not leave a comment.Tameka W.
Customer did not leave a comment.DuTaliya S.
Mr. Campbell runs clean and friendly place of business.Timothy T.
He was very nice.JAMES B.
Customer did not leave a comment.Tara C.
Owner was a pleasure to work with. Highly recommend...Travis A.
Location 5 star. Equipment was not use full .. returned item.Miguel A.
Professional, friendly, helpful!Daven A.
Customer did not leave a comment.jaime S.
trailer was dirty inside when I rented it but other than that it was fine.Thomas W.
Great location to pick up what you need. Very kind.Charles F.
Customer did not leave a comment.Lindsey G.
Customer did not leave a comment.PETER K.
Customer did not leave a comment.shawn G.
Customer did not leave a comment.Reginald B.
Truck needed cleaned off and cab cleaned out.David S.
I was in and out in just a few minutes. They gentleman I talked to was very friendly and would recommend this location to anyone.brian H.
Customer did not leave a comment.Shaina S.
Customer did not leave a comment.Ronald F.
Customer did not leave a comment.Peggie W.
Mike was great. He showed me the truck operations. The inside was wet from the prior renter and he mopped out the water. So helpful. Wish he had shown me the ramp latch and how to turn on the light inside the box of the truck. He needs more u-hauls so he can rent them out!!Peggie W.
All went greatGary B.
The transmission was sluggish and remained in high gear most of the time. Needs repairElmer D.
Customer did not leave a comment.Blair H.
Just a tad bit better cleaning up last time could have made a huge difference in overall opinion!!!!Stephen F.
Great experience, fast service!Clifford H.
Customer did not leave a comment.John M.
Customer did not leave a comment.donnie K.
Customer did not leave a comment.KRYSTAL B.
Everything was greatJermaine W.
Mike was super in setting this truck up for me and made the transaction simple.Charles B.
When a dolly is rented have it in the truck. We rented one and didn't get it.Mark B.
Uhaul has TERRBLE customer service. We called 5 times trying to extend our reservation weeks before picking up the trailer to allow us enough time for travel. Each time apparently the representatives kept lying to us telling us they adjusted the dates accordingly. Half way through our move I get a call from our drop off location asking us where the trailer is. Apparently they still had not made The changes. So incompetent. I WILL NEVER USE UHAUL AGAIN. They are liars and unorganized.Joseph E.
Customer did not leave a comment.Carol P.
Customer did not leave a comment.Kaitlyn M.
The owner was very polite and worked very well considering he had his hands full with people trying to pick up vehicles.Gregory H.
My experience was great l. I would 100% recommend to a friend.toylor P.
Customer did not leave a comment.Clifton J.
The man at C & C was very helpful and patient with me as I started to do the online check in (which took forever!) instead of going straight to him and while we waited he put air in my car tire that was low! He was friendly and provided great customer service. Will use this location again if needed :)Megan F.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.roy C.
Everything went well the gentleman that helped me was great and I told him I would always use his service when I need a truck again.roger D.
Very friendly and professional. Treated with the utmost respect, like family!MARCUS M.
I'll never rent another uhaul EVER!!!!!!!!!paula H.
Customer did not leave a comment.KRIS K.
Fast and easy service. Friendly and I was early to the appointment time and they worked me in.Rodney E.
Nothing....I just hope that I can use the same location next time at C&C Auto Sales & Service when I need to use Uhaul!!! (Outstanding service!!!)William P.
Great location to rent trucks from.Thomas E.
Customer did not leave a comment.Julie C.
The first place that I rented on gap creek rd, was a joke. When I went there 20 minutes early to pick up my rental, NO ONE WAS THERE TO SEE THAT I PICKED UP MY RENTAL. So I called the 1800 number to be told that I could do a smart phone pick up!? I think not! Not when I a liable for that much money in a rental. Whenever they transfer my pick up to the C & C auto, everyone at the auto sales place, was AMAZING!! I will use them in the future. And hopefully you all will check into the gap creek location, because if someone says they are going to be at the location, and they are not. That's very unprofessional!adrianne C.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.marque K.
Great sevice will be back thanks.thomas E.
Customer did not leave a comment.scott Z.
Customer did not leave a comment.reid N.
Customer did not leave a comment.Timothy P.
Customer did not leave a comment.Phillip H.
The owner is fabulous and will rent from again.Kamil D.
WOW!! I can't say enough about the owner and his kind, helpful and thoughtful care!!! I have used Uhaul in the past and this place was the absolute best!! The office was clean and inviting and the owner was quick, efficient and his customer service skills were impeccable!!Laurie M.
Customer did not leave a comment.Bill W.
Customer did not leave a comment.leslie J.
Customer did not leave a comment.Julie S.
This location was great. The owner was very helpful. Great placeFelton P.
Customer did not leave a comment.mike C.
Awesome atmosphere felt right at home great experieinceMike W.
Customer did not leave a comment.Sharmaine B.
Customer did not leave a comment.ronnie W.
Customer did not leave a comment.Marty F.
Fast and friendly service will use again. Thankslamar F.
What a nice stress free experience ! The equipment was ready when I arrived and the owner was super friendly. He hooked up my trailer and performed safety light checks. If I need to rent again, I will come here first for sure.Melissa M.
Customer did not leave a comment.mike U.
Fantastic Place to rent your U Haul. Highly recommended. Will rent there every time we need one.af C.
I needed an auto transport trailer at the last minute. C&C had one I got it right away with no problems. I will get all my trailer needs from them from now on.Alen C.
Mike Campbell was awesome. Great experience with UHaul.candy G.
Customer service needs improving as I was charged for things not supposed to then took money out of my account when they hadnt even refunded my money.Rebecca H.
The entire process was beyond my expectations. I have never rented anything From uhaul before. I rented a tow dolly twice this week and I did not encounter any problems. From the initial rental process to the equipment return, no issues. Mike was great helping me with rental. He even loaned me an adapter for the trailer wiring harness since I was driving a Tahoe. If the need ever arises for me to rent anything like this in the future, I will definitely use uhaul!thomas A.
Customer did not leave a comment.Roderick H.
Customer did not leave a comment.gilford P.
Customer did not leave a comment.Andy V.
I wish all participated in your 24 hour pick up with cell phone program.Janet M.