Customer Reviews for C&D Mini Warehouses
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of C&D Mini Warehouses
Mary B. on
Thank you so much for GREAT Customer Service. I have in the past and ALWAYS will recommend tarheelfireplaceandgrill for getting a U- haul, my services were impeccable.
William J. on
Nothing---everything was fine.
Kaleb H. on
My experience couldn’t have been better! Thanks for going the extra mile for me.
John W. on
Make it easier to drive vehicle off the lot; our rental truck was behind another rental truck we had to navigate around.
Stephen F. on
The level of understanding involving the stress of moving was amazing. I felt welcome and blessed.
james C. on
Friendly and expedient.
Jacqueline M. on
Great customer service!! Quick and easy pick up and return!! Awesome experience!
Mike W. on
Excellent service and vehicle that was promised was there. We've had experiences where the vehicle we asked for was not at the required location. Many Thanks
Lawrence P. on
The truck I received was a death trap waiting to happen. These trucks need to go thru some type of inspection process after every run they go on and not just the visual but the mechanical especially. I luckily got to trade the 1st one out for a 2nd truck, but even the 2nd truck was severely and poorly maintained.
Guy S. on
These people are great. They could not find, anywhere reasonably nearby, the size we requested, but met our needs regardless. We would use them again very happily.
Diane K. on
Change oil alert was on at time of rental. This alert replaced the odometer for the entire trip.
William K. on
Fast friendly service.
Lacy R. on
I’m very unhappy with the total service of uhaul. I should be due a refund for a total day and more than 60 miles due to lady over estimate the mileage. Will not recommend anyone to use uhaul after this experience
Joshua P. on
The lady at the front desk was very helpful
Paul S. on
Excellent customer service at this location. Truck had a lot of damage, but was clean. Self checkout was a disaster, horrible!! Thank goodness for the young lady that help with the problem, stayed on the phone with us for a hour and half to resolve computer problems. I hope I never have to do an after hours pickup or turn in again !!
Joseph E. on
Nothing
David W. on
Very nice people. Will use them if I need to.
Taeho Y. on
Store wasn’t open but drop off system is exlent.
Stephen L. on
Trailer leaked water inside soaking boxes on floor of trailer. Told manager on Melrose ave in Roanoke Virginia when I dropped it off. Drove 300 miles in light rain. Couldn't locate the spot where water got in,but was assured he would spray with water before sending trailer back out again.
Sean D. on
I dropped my equipment off after hours and the staff was incredibly helpful over the phone, giving me specific instructions on my drop off. Great service!
Ray F. on
Agent was very helpful and professional.
Jim D. on
Truck had a crack/hole in the top corner of the box. Gentleman at the pick up location did his best to duck tape the hole. It rained all weekend, all of my boxes were wet and hard to unload. Very disappointed!
Darrel G. on
Issues with windshield clip that was noticed after pickup that was present at pickup! Will be filing complaint!!
Henry K. on
excellent service. truck was new and clean. very courteous and willing to make u a happy customer. I will go back should I need to rent a haul again.
WENDY V. on
It took me 3 days, several phone calls, and logging in online to get what I had made the reservation for. And then it was only partially correct. TRACY was fantastic! She made the effort to get the truck I asked for but U-HAUL wouldn’t send it. I was asked to go 30 miles out of my way. Then I was charged for 8 miles after I had requested 100. Bottom line...Tracy was great! Not happy with U-HAUL! And their booking policies
Revolinski M. on
Spell the customer's name correctly. She had my drivers license and still misspelled my name. I told her and she didn't correct it.
Paul W. on
I was please with the customer service at this company. Thanks U-Haul.
sherry H. on
I did not speak with anyone at this location. I left a voicemail the next day to make sure that they had received all of the necessary paperwork and information from me in order to process the return of the truck. No one called me back.
cassandra C. on
Good location and staff. Just screw up with reservation and quoted price. Card charged contract fee and then uhaul charged a fee again.
Myrtle D. on
She was excellent and very friendly she greeted me with a smile I thought I couldn’t back the U-Haul up with the trailer pulling behind she told me I could do it even tho I couldn’t lol lol she’s the best great service
JOHN L. on
I was charged a cleaning fee and all I moved was a headboard and there was a small amount of trash in the trailer that was there before I left the site. No one inspected the trailer before I left the site so I did not see it. As I said I only moved 1 wooden headboard that I layed on a blanket and took both with me.
VAUGHN'S T. on
Your rates are kind of high
Janita M. on
My brother went to pick up the uhaul and he waited for 2 hours just to get a uhaul that was reserve a month before picking up.
James R. on
Friendly, but desk support struggled to complete transaction.
Daniel W. on
Longer operating hours. Opening at 11:00 a.m. is not user friendly.
Shronda M. on
They was well organizes and even the employees was Great.
Darrell S. on
Personnel friendly and helpful. No problems.
HAROLD M. on
I was charged for two days because it was returned twenty minutes late. That is rediculas considering there hours of operation
CORDELL P. on
Hours were again not as advertised.