Customer Reviews for C&D Mini Warehouses

very customer oriented

Very pleasant experience. I will return.

Exceptional...took me an hour early and changed size without hesitation..

They were great!

helpfully employees, good experience

would like to see cruise control on all trucks.

I confirmed my location for pickup but when I got there the location was closed due to the holiday. Called Uhaul and was sent to another location 15 miles back and was told the keys would be in the truck. The keys were not in the truck and I spent almost an hour and a half on the phone and was told that I was not set up for 24/7 pickup and had to create an account and do all the steps to pick get the keys out of the lock box. When i questioned the rep about how to do this she told me to watch the video then call her back and basically hung up on me. 2 hours later i had the keys. I was very disappointed in the phone customer service i received especially when they hung up on me.

Back of truck was dirty but everything else was great..

Answer the phone. I called many times during open hours only to consistently get the voicemail.

Nothing to improve. Super nice employee and very clean location.

I have been overcharged and had to get a refund every time I use this service. Took all the money out of my account and made me wait 5 days to get it back. Such a disgrace. I wouldn't recommend that to my worst enemy. I will warn everyone about this before taking a risk like that.

Hello I am very Disappointed with your service and rental at this location I asked what and if I could drop off 4x8 trailer after hours after I was done I was told no problem told me weir to park trailer and they would see it when they came in now I have received a email saying I'm being charged a after hours Charge of $ 21.35 which is more than the charge for rental I really need some help with this issue

Make sure the system works.

Attempted to drop off the vehicle at night. The app did NOT load the next screen. I was on hold for over an hr for support. Janice could not help me and she pushed me to another person. Jordan was fantastic and helped me out. I called in the AM to confirm gas level and the location never called me back. Over all experience has been marginal at best.

Invoice incorrect, charged for insurance I didn't ask for and a 'after hours' fee.

The representative at the pick up location was very kind and knowledgeable.

they parked the truck on an angle so they could read F om the gas meter, but once on the flat road, it read 3/4! the truck broke down costing us 2 1/2 hours to our driving day the car hauler had a questionable strap and a tire with low preasure

Haven't dropped off yet

Thank you so much for GREAT Customer Service. I have in the past and ALWAYS will recommend tarheelfireplaceandgrill for getting a U- haul, my services were impeccable.

Nothing---everything was fine.

My experience couldn't have been better! Thanks for going the extra mile for me.

Make it easier to drive vehicle off the lot; our rental truck was behind another rental truck we had to navigate around.

The level of understanding involving the stress of moving was amazing. I felt welcome and blessed.

Friendly and expedient.

Great customer service!! Quick and easy pick up and return!! Awesome experience!

Excellent service and vehicle that was promised was there. We've had experiences where the vehicle we asked for was not at the required location. Many Thanks

The truck I received was a death trap waiting to happen. These trucks need to go thru some type of inspection process after every run they go on and not just the visual but the mechanical especially. I luckily got to trade the 1st one out for a 2nd truck, but even the 2nd truck was severely and poorly maintained.

These people are great. They could not find, anywhere reasonably nearby, the size we requested, but met our needs regardless. We would use them again very happily.

Change oil alert was on at time of rental. This alert replaced the odometer for the entire trip.

Fast friendly service.

I'm very unhappy with the total service of uhaul. I should be due a refund for a total day and more than 60 miles due to lady over estimate the mileage. Will not recommend anyone to use uhaul after this experience

The lady at the front desk was very helpful

Excellent customer service at this location. Truck had a lot of damage, but was clean. Self checkout was a disaster, horrible!! Thank goodness for the young lady that help with the problem, stayed on the phone with us for a hour and half to resolve computer problems. I hope I never have to do an after hours pickup or turn in again !!

Nothing

Very nice people. Will use them if I need to.

Store wasn't open but drop off system is exlent.

Trailer leaked water inside soaking boxes on floor of trailer. Told manager on Melrose ave in Roanoke Virginia when I dropped it off. Drove 300 miles in light rain. Couldn't locate the spot where water got in,but was assured he would spray with water before sending trailer back out again.

I dropped my equipment off after hours and the staff was incredibly helpful over the phone, giving me specific instructions on my drop off. Great service!

Agent was very helpful and professional.

Truck had a crack/hole in the top corner of the box. Gentleman at the pick up location did his best to duck tape the hole. It rained all weekend, all of my boxes were wet and hard to unload. Very disappointed!

Issues with windshield clip that was noticed after pickup that was present at pickup! Will be filing complaint!!